Virtual Assistant, Customer Support Staff

Marivic

900/mo
Cavite City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

A virtual assistant specializing in mental health coaching & real estate businesses building sustainable operational systems.

Skills & Expertise

Sales & Business Development

B2C SalesIntermediate
Proposal WritingIntermediate
Zoho CRMBeginner
PipedriveBeginner
B2B SalesBeginner
SalesforceBeginner

AI & Automation

Software Development

WebflowBeginner
FirebaseBeginner

Customer Success

Live Chat SupportIntermediate
ZendeskBeginner

Data & Analytics

Design & Creative

CanvaIntermediate
Logo DesignBeginner
CapCutBeginner

E-commerce & Marketplace

Order ProcessingIntermediate
GumroadBeginner
eBayBeginner
ShopifyBeginner
WooCommerceBeginner
BigCommerceBeginner
Shopify PlusBeginner
TikTok ShopBeginner
EtsyBeginner
Amazon FBABeginner
DropshippingBeginner

Real Estate Operations

Work Experience

acustomer Support Staff

Squad Realty & Development

Jan 2026 - Present

Job Responsibilities:

Managed multiple customer inquiries Organized customer information Adapted communication style based on customer needs and situations Identify opportunities to peomote additional services/products Increases site tripping invites rates per week

AI Safety & AlignmentClaude/Anthropic APIChatGPT for MarketingPerplexityMulti-modal AICreative WritingProduct DescriptionsSocial Media SupportA/B TestingCanva

Operational Manager

Slogpro

Jun 2025 - Dec 2025

Job Responsibilities:

Client Outreach Learned AI tools for business operations Improved service delivery through automated workflow Learned basic fundamental of funnel marketing Email marketing Automation

Cold Email OutreachLead GenerationChatGPT for MarketingClaude/Anthropic APIAPI IntegrationIFTTTZapierPerplexityLanding Page CopyCreative Writing

Sales Development Representative | Social Media Manager

Craftusmani Handicraft | Jewells Realty | SMDC

Mar 2023 - Jun 2025

Job Responsibilities:

Handle customer inquiries Improved engagemwnt metrics through strategic social media posting Created eye catching graphics for social media Promoted property listings on social media Improved client - relationship through a good customer experience

ChatGPT for MarketingClaude/Anthropic APICreative WritingProduct DescriptionsEditorial Calendar ManagementData VisualizationA/B TestingCanvaFacebook MarketplaceCommunity Management

Sales Coordinator

Taytay RTW'S

May 2021 - Aug 2022

Job Responsibilities:

Coodinate with sellers &buyers Handle logistics operation Product shipment coordination Inventory Management

Product DescriptionsSocial Media SupportCanvaOrder ProcessingProduct PhotographyInventory ManagementB2C SalesSocial Media AnalyticsFacebook Business ManagerPhone Support

Online Business Owner

Mr& Mrs Nuts

Oct 2019 - Apr 2021

Job Responsibilities:

Managed and handled satisfied customers Learned new tools ro improve business systems Create marketing materials for social media Handled major aspect of business operations

Lead GenerationCreative WritingProduct DescriptionsSocial Media SupportCanvaOrder ProcessingFacebook MarketplaceB2C SalesFacebook Business ManagerPhone Support

Quick Stats

Age33 years
GenderFemale
English LevelFluent
ID VerificationNot verified

Certifications

Social Media Managemnet
Funnel Builders Cerrificate
HIPAA Compliance Certificate
Appointment Setting Certificate