Lloyd

Virtual Assistant, Customer Service Specialist, Team Leader

Lloyd

ID Verified
600/mo
Cebu City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

With nearly four years of experience in Accounts Payable and team leadership in the BPO industry, I bring strong expertise in financial processes, compliance, and accuracy. I am very hands-on, experience in invoice processing, PO matching, discrepancy resolution, and ensuring adherence to internal controls also skills that are essential in finance and audit functions. I can add value by strengthening process compliance and maintaining accurate, audit-ready records. I am detailed oriented and ex...

Top Skills

Customer.io · 2 yearsData Entry · 2 years3D Modeling · <1 yearAccount Management · <1 yearAccounts Payable/Receivable · <1 year

Skills & Expertise

Sales & Business Development

ZoomInfoBeginner
B2B SalesBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner
Account ManagementBeginner
Sales PresentationsBeginner
Cold CallingBeginner
SalesforceBeginner

Software Development

HTML5/CSS3Beginner
JavaScript (ES6+)Beginner
Java (Spring Boot)Beginner
MySQLBeginner
FirebaseBeginner
ExpoBeginner
FlutterBeginner

Specialized Skills

Contract ReviewBeginner
Paralegal ServicesBeginner
Intellectual PropertyBeginner
Legal ResearchBeginner
Terms & ConditionsBeginner
OnboardingBeginner
Performance ManagementBeginner
Compensation & BenefitsBeginner
Technical TrainingBeginner
Coaching & MentoringBeginner
Health CoachingBeginner
Mental Health SupportBeginner

Virtual Assistance & Admin

Data EntryIntermediate

Customer Success

Customer.ioIntermediate
Live Chat SupportBeginner
Phone SupportBeginner
Lead ManagementBeginner
Email SupportBeginner
CrispBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Google Analytics 4Beginner
MetabaseBeginner

Design & Creative

SketchBeginner
Adobe PhotoshopBeginner
CanvaBeginner
Social Media GraphicsBeginner
YouTube OptimizationBeginner
Video EditingBeginner
After EffectsBeginner
Final Cut ProBeginner
Cinema 4DBeginner
3D ModelingBeginner

E-commerce & Marketplace

ShopifyBeginner
eBayBeginner
Amazon FBABeginner
Order ProcessingBeginner
Inventory ManagementBeginner
Order FulfillmentBeginner

Finance & Accounting

QuickBooksBeginner
XeroBeginner
NetSuiteBeginner
BookkeepingBeginner
Financial ReportingBeginner
Accounts Payable/ReceivableBeginner
Payroll ProcessingBeginner

Content & Writing

CopywritingBeginner
Creative WritingBeginner
Editorial Calendar ManagementBeginner

Human Resources

RecruitmentBeginner
Candidate SourcingBeginner
PayrollBeginner
TimekeepingBeginner
HR ManagementBeginner

Marketing & Growth

TikTok AdsBeginner
Content MarketingBeginner
Google AdsBeginner
LinkedIn AdsBeginner
Content StrategyBeginner
Instagram GrowthBeginner
ThreadsBeginner
HubSpotBeginner

Real Estate Operations

Real Estate ListingBeginner
AirbnbBeginner
PropStreamBeginner
Zillow Premier AgentBeginner

Work Experience

Team Leader

Contact Point 360

Feb 2021 - Mar 2026

Key Achievements:

As team leader I always make sure to check on my agents performances.

Data EntryPhone SupportLead ManagementExcel (Advanced)

Quick Stats

Age41 years
English LevelFluent
ID VerificationVerified
Portfolio
🔒

Certifications

JPIA

Education

Bachelor's Degree

Philippine Advent College

2001 - 2006