Charlyn

Sales & Operations Manager,CRM & Lead Generation Specialist

Charlyn

ID Verified
1,500/mo
Manila, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Experienced Sales and Operations professional with over 10 years of experience in customer service, sales, account management, team leadership, and business operations. Skilled in handling inbound and outbound sales, lead management, customer escalations, renewals, bookings, and client coordination. Proven ability to manage teams, train employees, improve workflows, and support business goals through strong communication and problem-solving skills. With experience as a Sales Representative, Vir...

Top Skills

Account Management · <1 yearAccounts Payable/Receivable · <1 yearAdobe XD · <1 yearAirtable · <1 yearApollo.io · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Lead ManagementBeginner
Technical SupportBeginner
FreshdeskBeginner
IntercomBeginner
LiveChatBeginner
Customer.ioBeginner
ZendeskBeginner

AI & Automation

GitHub CopilotBeginner
PerplexityBeginner
YOLOBeginner
Computer VisionBeginner

Sales & Business Development

Lead GenerationBeginner
B2B SalesBeginner
Cold Email OutreachBeginner
Proposal WritingBeginner
Account ManagementBeginner
Linkedin OutreachBeginner
Sales PresentationsBeginner
Warm Outreach & Appointment SettingBeginner
NegotiationBeginner
Sales Funnel ManagementBeginner
Cold CallingBeginner
B2C SalesBeginner
SalesforceBeginner
Zoho CRMBeginner
Close.ioBeginner
Apollo.ioBeginner
ZoomInfoBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
Personal Assistant ServicesBeginner
Meeting CoordinationBeginner
Document ManagementBeginner
Email ManagementBeginner
CalendlyBeginner
NotionBeginner
AsanaBeginner
TrelloBeginner
ClickUpBeginner
Monday.comBeginner
AirtableBeginner

Content & Writing

Blog WritingBeginner
CopywritingBeginner
Creative WritingBeginner
Email CopywritingBeginner
Product DescriptionsBeginner
SEO Content WritingBeginner

E-commerce & Marketplace

ShopifyBeginner
eBayBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner

Design & Creative

SketchBeginner
FramerBeginner
Adobe XDBeginner
CapCutBeginner
Video EditingBeginner
YouTube OptimizationBeginner

Finance & Accounting

SageBeginner
Financial ReportingBeginner
Payroll ProcessingBeginner
Accounts Payable/ReceivableBeginner

Human Resources

US RecruitingBeginner
Candidate SourcingBeginner
SOP WritingBeginner
PayrollBeginner
HR ManagementBeginner

Marketing & Growth

SEO (Technical & Content)Beginner
TikTok AdsBeginner
Content MarketingBeginner
Google AdsBeginner
LinkedIn AdsBeginner
Google Tag ManagerBeginner
Content StrategyBeginner
HubSpotBeginner
MailchimpBeginner

Software Development

NetlifyBeginner
GitHub ActionsBeginner

Specialized Skills

Contract ReviewBeginner
Intellectual PropertyBeginner
OnboardingBeginner
Performance ManagementBeginner
Compensation & BenefitsBeginner
Employee RelationsBeginner
Online Course CreationBeginner
Corporate TrainingBeginner
Technical TrainingBeginner
Language TeachingBeginner
Coaching & MentoringBeginner
Health CoachingBeginner
Medical BillingBeginner
Nutrition PlanningBeginner
Medical TranscriptionBeginner

Work Experience

SALES REPRESENTATIVE GOOGLE LSA

HOME A GLOW

Oct 2024 - Feb 2026

Ticket ManagementPhone SupportLead ManagementLiveChatSocial Media SupportLive Chat Support

Quick Stats

Age36 years
English LevelFluent
ID VerificationVerified