Customer Service Representative and Digital MarketerCustomer Service Representative and Digital Marketer
Abdulahi
ID Verified$240
per month
($1/hour)
Profile Description
I am a enthusiastic and articulate graduate with a Bachelor of Arts in English and Linguistics from Pwani University. Skilled in communication, client engagement, and administrative support, with proven experience handling customer relations during internship at the Communications Authority of Kenya. I Bring strong problem-solving abilities, attention to detail, and a genuine passion for delivering excellent service to customers and teams alike.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Content & Writing
E-commerce & Marketplace
Customer Success
Data & Analytics
Design & Creative
Finance & Accounting
Marketing & Growth
Sales & Business Development
Work Experience
Office Assistant
Communications Authority of Kenya
May 2025 - Aug 2025
Job Responsibilities:
*Assisted in administrative and customer service tasks related to licensing and compliance. * Responded to customer queries and directed clients to appropriate departments. * Supported compliance verification and file management activities. * Processed applications and maintained accurate documentation. * Gained practical knowledge in customer interaction and regulatory communication.
Managing Director
Mahakimu Kenya Entertainment
Jul 2016 - Jul 2025
Job Responsibilities:
Marketed their music to their first 1000 views and beyond Signed record deals that increased income of every artist in the group. Managed their social media and managed to make it grow over 1000 for the first time ever.
Part-time Tutor
Digital Hub Computers
May 2021 - Dec 2023
Job Responsibilities:
* Taught students essential computer operations and Microsoft Office tools. * Managed class records, attendance, and learner support. * Communicated clearly and professionally with learners of varied backgrounds.