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Results-driven Virtual Professional with experience in bookkeeping, accounts payable and receivable support, invoicing, expense tracking, financial recordkeeping, and data entry. Skilled in Excel, QuickBooks, Xero, and other accounting tools, with a strong focus on accuracy, timely processing, and maintaining organized financial records. Experienced in reviewing transactions, identifying discrepancies, and supporting efficient financial operations. Reliable, detail-oriented, and proactive, I take ownership of my work and help businesses maintain accurate records, streamline accounting tasks, and make informed financial decisions.

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Results driven Administrative and Operations Support Professional with experience providing executive assistance, virtual support, customer service, project coordination and community engagement in remote and hybrid environments. Skilled in calendar and email management, document preparation, CRM systems, internet research, data entry, and Microsoft Office and Google Workspace. Adept at supporting executives, NGOs, entrepreneurs, and international clients while maintaining accuracy, confidentiality, and excellent communication. A proactive, organized, and adaptable professional committed to improving operational efficiency, delivering exceptional client experiences, and contributing to high performing teams.

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I graduated Bachelor in Science in Information Technology and I'm Technically inclined. Familiar in some Operating Systems like Microsoft and MAC. I have also a background in MSOFFICE and some Database softwares like MSACCESS. I had background in sorting candidates because I was a Recruitment Associate in a BPO Company. Last but not least, I started my Real Estate experience and I passed the PRC Board Exam for Real Estate Broker. Primary skills were Negotiation, Client Viewing and Documentation.

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Filipino Virtual Assistant | Social Media | Customer Support | Lead Generation | Legal Intake | Admin Support Hello business owners! I’m Gellian Tesoro Ferraris, a Filipino Virtual Assistant with 8+ years of experience helping businesses with customer support, sales, administration, marketing, and content creation. I’m currently looking for a long-term client or business owner who needs reliable remote support. Here are the services I can provide: Customer Support Specialist • Email, chat, and phone support • Customer inquiries and issue resolution • Order support, follow-ups, and client communication Sales & Lead Generation • Cold calling and appointment setting • Lead qualification • CRM management and follow-ups • B2B prospecting and outreach Legal Virtual Assistant / Intake Specialist • Client intake interviews • Lead qualification for law firms • Case information gathering • CRM updates and appointment scheduling • Experience supporting U.S. legal campaigns and mass tort cases Social Media Manager & Content Creator • Facebook, Instagram, TikTok, LinkedIn, YouTube support • Content planning and scheduling • Caption writing • Community engagement • Canva graphics and marketing materials Graphic Design & Video Editing • Canva designs (social media posts, flyers, ads, presentations) • CapCut video editing • Reels, Shorts, TikTok edits • Promotional content creation Administrative Support • Calendar management • Email management • Data entry • Research • Google Workspace & Microsoft Office support Tools I use: Canva | CapCut | Adobe Photoshop | Adobe Illustrator | Meta Business Suite | GoHighLevel | HubSpot | Salesforce | Google Workspace | Microsoft Office | ChatGPT | Gemini Industries I have supported: Legal Healthcare Airline/Travel Retail & E-commerce Marketing I am organized, detail-oriented, proactive, and comfortable working independently. I have a reliable home office setup with high-speed internet and backup power. Resume: [link hidden] Portfolio: [link hidden] If you’re a business owner looking for a dependable Filipino VA, I’d love to connect. Feel free to comment or send me a DM.

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BS Information Systems graduate with experience in data entry, administrative support, and digital records management. Proficient in Microsoft Office, Google Workspace, spreadsheets, and document organization. Adaptable, organized, and willing to learn new tools and systems while providing reliable support in a remote work environment.

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Dynamic professional with 4+ years of experience in customer service, virtual assistance, appointment setting, and QA auditing. Skilled in CRM management, workflow optimization, and delivering exceptional client satisfaction across diverse industries.

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I can help a client by delivering efficient, high-quality customer support and resolving inquiries seamlessly because I have experience in telecommunications customer service, handling high-volume tickets, and navigating complex CRM systems and my strengths include de-escalation, rapid adaptability to new software tools, and clear communication.

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Customer support and process specialist with 11+ years of experience mapping workflows, optimizing CRMs, and troubleshooting software integrations. Completed training in Make and Zapier, with hands-on practice generating automated workflows across Make, Zapier, and n8n to connect systems and eliminate repetitive tasks. While GoHighLevel is newer to my toolkit, my deep experience with CRM platforms, API troubleshooting, and automation tools allows me to adapt quickly and set up GHL pipelines without a steep learning curve. Work Preferences Role: GoHighLevel & Workflow Automation Specialist Setup: Remote, results-focused team where I can streamline operations and optimize lead pipelines Key Skills: Workflow mapping, Make/Zapier/n8n integrations, SMS/Email multi-channel nurture campaigns, lead tracking pipelines, and agent onboarding Why I’m a Good Fit for This Role * Fast Adaptability & Integration Skills: Certified in Make and Zapier with practical n8n experience. Because I already understand core CRM mechanics, lead stages, and API connections, I can quickly master GHL’s interface and connect it to your daily tools and quoting systems. Workflow Mapping Specialist: My background is rooted in analyzing multi-step, manual tasks (like contract and account reviews) and converting them into structured automated steps so no lead drops out of the funnel. Marketing & Messaging: Marketing Management background with outreach campaign experience. I write natural, human-sounding email and SMS sequences to keep leads warm without feeling like a robot. Agent Training & Support: Over a decade in technical support means I can create simple processes and properly train agents so they actually adopt the GHL platform.

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Detail-oriented Customer Administrative Support professional with experience in customer service, executive assistance, and sales operations. Skilled in managing customer communications, maintaining accurate CRM records, and supporting business operations through efficient documentation and reporting. Proven ability to handle high-volume inquiries, resolve customer concerns, and follow up on overdue payments with professionalism and empathy. Adept at multitasking in fast-paced environments while ensuring data accuracy and exceptional customer experience.

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Digital Marketing Specialist and SEO Specialist with 10 years of professional experience spanning digital marketing, social media management, SEO, paid advertising, content creation, website management, and marketing operations. Experienced in developing and executing integrated marketing campaigns, lead generation strategies, social media content, email marketing, and performance-driven advertising across service-based and B2B businesses. Skilled in Meta Ads, Google Ads, LinkedIn Ads, SEO, Google Analytics 4 (GA4), Google Search Console, Google Tag Manager (GTM), conversion tracking, keyword research, technical SEO, Canva, WordPress, Elementor, Mailchimp, HubSpot, and marketing automation tools. Strong background in campaign management, analytics and reporting, process improvement, project coordination, and marketing operations, with a proactive approach to identifying opportunities, improving workflows, and supporting business growth. Comfortable working independently in remote environments, managing multiple priorities, and collaborating with clients and cross-functional teams.

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As a proactive self-driven professional, I bring over 5 years of experience in delivering exceptional client and customer services as a supervisor and a representative in the Western Region. I excel in sales offering, providing clear and comprehensive communication to effectively meet and exceed company objectives. I continuously received several recognitions throughout my career. My results-oriented and solution focused approach consistently aims to surpass organizational standards.

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Experienced sales professional with a proven track record in FMCG sales, territory management, distributor leadership, market expansion, and delivering consistent revenue growth across competitive markets.

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Medical & General VA | Customer Support | Healthcare, NGO & Startup Experience Dedicated and reliable Virtual Assistant with experience supporting healthcare providers, startups, NGOs, and remote businesses. I specialize in administrative support, customer service, medical virtual assistance, calendar and email management, appointment scheduling, data entry, CRM management, and document preparation. Experienced in handling inbound and outbound calls, live chat, and email support while delivering professional, client-focused service. Highly organized, detail-oriented, and committed to helping businesses streamline operations and provide exceptional customer experiences. A fast learner with excellent communication skills, I thrive in remote environments and am flexible to work across international time zones, including Europe, Asia-Pacific, and North America.

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Customer Service, shipping, data entry, records management, documentation, and transaction processing professional with strong customer service skills and attention to detail, with at least 5 years of experience. Having good knowledge and understanding of how to deal with customer enquiries, ensure accurate information, monitor shipments, process orders and paperwork, and answer customer concerns in a busy environment. Excellent written, organisational and problem-solving skills with a high level of attention to detail. Proficiency with Microsoft Excel, Word, email, online research, and computer-based systems; can learn new platforms and follow detailed procedures rapidly. Currently learning about Amazon Seller Central, FBA processes, Product listings, Inventory, Order management, and e-commerce operations. A successful Amazon Virtual Assistant or Seller Support Specialist is someone who can work on their own, has excellent communication skills, and is reliable.

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Work Preference Results-driven professional seeking a remote role that combines virtual assistance and customer success, with a focus on client support, communication, organization, and relationship management in a fast-paced environment. Professional Summary Highly organized and customer-focused professional with experience in administrative support, client relationship management, and problem-solving. Skilled in handling customer inquiries, managing schedules, coordinating tasks, and delivering exceptional customer experiences across digital platforms. Strong communication, multitasking, and time management abilities with a passion for improving customer satisfaction and operational efficiency. Basically: part chaos coordinator, part client lifesaver.

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Digital Marketing and SEO Specialist with hands-on experience in SEO, PPC, link building, digital PR, content optimization, outreach, lead generation, and digital growth. Experienced in keyword and competitor research, backlink analysis, on-page and technical SEO, content planning, and performance tracking using tools such as Ahrefs, SEMrush, Google Search Console, GA4, and Google Ads. Skilled in developing data-driven growth strategies, managing outreach campaigns, and using AI tools such as ChatGPT and Claude to improve research, content workflows, and marketing processes. Detail-oriented, adaptable, and comfortable working independently in remote environments while managing multiple projects and priorities.

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Detail-oriented Talent Acquisition professional with hands-on experience managing end-to-end candidate onboarding, compliance documentation, and cross-team coordination. Combines a Human Resource Management degree with proven customer service expertise to deliver clear, compliant, and efficient hiring processes. Adaptable, organized, and skilled at building positive relationships with candidates, employers, and colleagues alike.

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I have been building and managing websites for over 3 years now. I have worked with major companies too and have experience using software tools.I also have experience using Shopify since I've worked for three companies and had my own Shopify store. I am currently learning AI and how to be a VA. I am flexible and love learning new skills as well as working with teams. I work well under pressure and meet deadlines with ease

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Results-driven professional with strong sales, customer service, administration, and business development skills.

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Detail oriented and dependable professional with over 4 years of combined experience in customer service and administrative support. Skilled in data entry, record management, CRM systems, and providing excellent customer service through phone, email, and chat. Proficient in Salesforce, Zendesk, Google Workspace, Microsoft Office, Slack, and Microsoft Teams. A fast learner with strong communication, organizational, and problem-solving skills, committed to delivering accurate, high-quality work in a remote environment.

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