Virtual AssistantVirtual Assistant
Caren
2,500/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US timezone
$2,500
per month
($14/hour)
Member since June 2026
Profile Description
Detail-oriented Customer Administrative Support professional with experience in customer service, executive assistance, and sales operations. Skilled in managing customer communications, maintaining accurate CRM records, and supporting business operations through efficient documentation and reporting. Proven ability to handle high-volume inquiries, resolve customer concerns, and follow up on overdue payments with professionalism and empathy. Adept at multitasking in fast-paced environments while...
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner
LiveChatBeginner
Customer.ioBeginner
Data & Analytics
Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
E-commerce & Marketplace
ShopifyBeginner
EtsyBeginner
eBayBeginner
Facebook MarketplaceBeginner
Amazon FBABeginner
Product Listing OptimizationBeginner
Order ProcessingBeginner
Order FulfillmentBeginner
DropshippingBeginner
Inventory ManagementBeginner
Finance & Accounting
QuickBooksBeginner
NetSuiteBeginner
BookkeepingBeginner
Financial ReportingBeginner
Budget ManagementBeginner
Human Resources
Marketing & Growth
Email MarketingBeginner
HubSpotBeginner
Sales & Business Development
Cold Email OutreachBeginner
Lead GenerationBeginner
B2B SalesBeginner
Cold CallingBeginner
NegotiationBeginner
Linkedin OutreachBeginner
SalesforceBeginner
Zoho CRMBeginner
Specialized Skills
Virtual Assistance & Admin
Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
AsanaBeginner
NotionBeginner
TrelloBeginner
Monday.comBeginner
ClickUpBeginner
AirtableBeginner
Work Experience
Executive Assistant
Athena
Feb 2025 - Jun 2026
Customer Service & Sales Support
Madison Life Assurance
Apr 2022 - Jan 2025
Quick Stats
Age29 years
GenderFemale
English LevelFluent
ID VerificationNot verified
Certifications
Virtual AssistanT:ALX Training