Catherine

Executive & Administrative Support Specialist

Catherine

ID Verified
900/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results driven Administrative and Operations Support Professional with experience providing executive assistance, virtual support, customer service, project coordination and community engagement in remote and hybrid environments. Skilled in calendar and email management, document preparation, CRM systems, internet research, data entry, and Microsoft Office and Google Workspace. Adept at supporting executives, NGOs, entrepreneurs, and international clients while maintaining accuracy, confidential...

Skills & Expertise

Virtual Assistance & Admin

Travel PlanningIntermediate
Data EntryIntermediate
Email ManagementIntermediate
CalendlyIntermediate
AsanaIntermediate
Monday.comIntermediate
ClickUpIntermediate
NotionIntermediate
TrelloIntermediate

Specialized Skills

Sales & Business Development

Customer Success

Data & Analytics

Design & Creative

E-commerce & Marketplace

ShopifyBeginner
Shopify PlusBeginner
eBayBeginner
Amazon FBABeginner

Human Resources

TimekeepingBeginner
PayrollBeginner

Work Experience

Virtual Assistant

direct clients

Sep 2025 - Jun 2026

Job Responsibilities:

Managed executive calendars using Google Calendar, Outlook, and Calendly, scheduling meetings across multiple time zones. Managed high-volume inboxes using Gmail and Outlook, organizing emails, responding to inquiries, and prioritizing urgent communications. Prepared reports, presentations, spreadsheets, and business documents using Microsoft Office and Google Workspace. Conducte...

Email SupportFreshdeskSocial Media SupportLive Chat SupportPhone SupportZendeskVideo SupportTicket ManagementConversion Rate OptimizationAdobe Photoshop

Virtual Assistant & Operations Support Coordinator

The Knowledge Tree International Limited

Mar 2024 - Aug 2025

Job Responsibilities:

Coordinated executive calendars, meetings, and appointments using Outlook, Google Calendar, Zoom, Microsoft Teams, and Google Meet. Prepared business proposals, presentations, reports, and training documentation using Microsoft Office and Google Workspace. Managed participant onboarding, maintained records, and coordinated communication for corporate training programs. Conducted...

Calendar ManagementExecutive Assistant ServicesDocument ManagementData EntryEmail ManagementPersonal Assistant ServicesResearch & Information GatheringMeeting CoordinationAsanaMonday.com

Quick Stats

Age31 years
GenderFemale
English LevelFluent
Other Languages
SwahiliFluent
EnglishFluent
ID VerificationVerified
Portfolio
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Certifications

Virtual Assistant

Education

High-school

Nyamweru Secondary

2010 - 2013