Gellian

Virtual Assistant | Graphic Designer | SMM | CSR | LIS

Gellian

700/mo
Philippines
Looking for Part-time
5 hours/day
Availability: US / EU / Asia timezone

Profile Description

Filipino Virtual Assistant | Social Media | Customer Support | Lead Generation | Legal Intake | Admin Support Hello business owners! I’m Gellian Tesoro Ferraris, a Filipino Virtual Assistant with 8+ years of experience helping businesses with customer support, sales, administration, marketing, and content creation. I’m currently looking for a long-term client or business owner who needs reliable remote support. Here are the services I can provide: Customer Support Specialist • Email, chat, and...

Top Skills

B2C Sales · 7 yearsPhone Support · 7 yearsCold Calling · 5 yearsGoogle Sheets (Advanced) · 5 yearsLead Management · 5 years

Skills & Expertise

Content & Writing

ContentfulIntermediate

Customer Success

Phone SupportExpert
Lead ManagementExpert
Technical SupportAdvanced
Live Chat SupportIntermediate
Email SupportIntermediate
Social Media SupportIntermediate
Ticket ManagementBeginner

Data & Analytics

Google Sheets (Advanced)Expert
Excel (Advanced)Intermediate

Design & Creative

CanvaIntermediate
Social Media GraphicsBeginner
Logo DesignBeginner
Adobe Premiere ProBeginner
CapCutBeginner
Video EditingBeginner

E-commerce & Marketplace

Order ProcessingAdvanced
Order FulfillmentIntermediate
GumroadBeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner
Product Listing OptimizationBeginner
Marketplace SEOBeginner
Inventory ManagementBeginner

Human Resources

Candidate SourcingBeginner
RecruitmentBeginner

Marketing & Growth

GoHighLevelAdvanced
HubSpotIntermediate
SEO (Technical & Content)Beginner
Meta Ads (Facebook/Instagram)Beginner
Content MarketingBeginner
Facebook Business ManagerBeginner
ChatGPT for MarketingBeginner
Email MarketingBeginner
Content StrategyBeginner
Instagram GrowthBeginner
TikTok GrowthBeginner
User-Generated ContentBeginner
MailchimpBeginner

Sales & Business Development

B2C SalesExpert
Cold CallingExpert
Lead GenerationAdvanced
SalesforceAdvanced
Zoho CRMAdvanced
B2B SalesIntermediate
Cold Email OutreachIntermediate
Warm Outreach & Appointment SettingIntermediate
Hunter.ioBeginner
Apollo.ioBeginner
ZoomInfoBeginner

Specialized Skills

Medical BillingExpert
Terms & ConditionsAdvanced
Contract ReviewAdvanced
Legal ResearchAdvanced
HRIS ManagementAdvanced
Language TeachingIntermediate
Telehealth SupportIntermediate

Virtual Assistance & Admin

Executive Assistant ServicesAdvanced
CalendlyAdvanced
Email ManagementAdvanced
Travel PlanningAdvanced
Research & Information GatheringAdvanced
Calendar ManagementIntermediate
Data EntryIntermediate
TrelloIntermediate
ClickUpBeginner
AsanaBeginner

Quick Stats

Age31 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Education

Bachelor's Degree

Cabarrus Catholic College

2015 - 2017