Administrator/lead Generator/Assistant/Clerk

Barbara

ID Verified
800/mo
South Africa
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven professional with strong sales, customer service, administration, and business development skills.

Top Skills

Calendar Management · 5 yearsDocument Management · 5 yearsEmail Management · 5 yearsExcel (Advanced) · 5 yearsExecutive Assistant Services · 5 years

Skills & Expertise

AI & Automation

OpenAI APIBeginner
Claude/Anthropic APIBeginner

Customer Success

Email SupportAdvanced
Phone SupportAdvanced
Lead ManagementAdvanced

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert

Design & Creative

CanvaAdvanced
CapCutBeginner

E-commerce & Marketplace

Facebook MarketplaceIntermediate

Finance & Accounting

Risk ManagementAdvanced
XeroAdvanced
Accounts Payable/ReceivableIntermediate
Tax PreparationIntermediate

Human Resources

RecruitmentIntermediate

Marketing & Growth

HubSpotExpert
Meta Ads (Facebook/Instagram)Advanced
Email MarketingAdvanced

Real Estate Operations

Real Estate ListingExpert

Sales & Business Development

Lead GenerationExpert
Sales Funnel ManagementExpert
Warm Outreach & Appointment SettingExpert
Cold CallingIntermediate

Software Development

WixBeginner

Specialized Skills

Contract ReviewAdvanced
Terms & ConditionsAdvanced
OnboardingAdvanced

Virtual Assistance & Admin

Calendar ManagementExpert
Email ManagementExpert
Document ManagementExpert
Meeting CoordinationExpert
Executive Assistant ServicesExpert
Personal Assistant ServicesExpert
Data EntryAdvanced
Travel PlanningIntermediate
AsanaIntermediate

Work Experience

Office Manager/Administrator

Realnet Bela Bela Lifestyld

Jan 2021 - Present

Key Achievements:

Successfully managed customer enquiries and client relationships. Increased sales through proactive customer engagement and follow-ups. Built and maintained strong relationships with clients and business partners. Assisted customers in identifying suitable products and services. Managed administrative duties accurately and efficiently. Coordinated multiple tasks while maintaining high service standards. Generated leads and followed up on potential business opportunities. Resolved customer queries and complaints professionally. Maintained accurate customer records and sales information. Contributed to achieving sales and business development targets.

Email SupportLead ManagementGoogle Sheets (Advanced)CanvaExcel (Advanced)Phone SupportClaude/Anthropic API

Quick Stats

Age38 years
English LevelFluent
Other Languages
AfrikaansBasic
ID VerificationVerified

Education

High-school

Middelburg High School

2006 - 2007