Discover Full-Time Remote Professionals Worldwide

Profile Description

Most banking apps ask users to come to them. At Kira we went where users already are. I lead product strategy and roadmap for a WhatsApp native bank covering payments, transfers and cross border transactions. We grew transacting users 40% month over month for two straight quarters and have processed over ₦100M in transaction volume in a single day. I am a product leader with over 7 years of experience building AI enabled fintech, digital lending and healthtech products from zero to scale across Nigeria and the UK. The pattern in my work is simple. I take messy, high friction onboarding and financial journeys and make them so easy that people actually finish them. Work I am proud of includes embedding AI credit scoring into a digital lender, which cut non performing loans by 15% and loan approval time by 30%. Launching two lending products for SMEs and underserved customers that lifted revenue 12%. Shipping a DICOM API in telemedicine that reduced diagnostic turnaround by 40%. And helping deliver a national health data wallboard for the Sierra Leone Ministry of Health. My approach is product discovery before roadmap, experiments before opinions, and one metric that matters per launch. I run A/B tests, live in the funnel data, and use AI tools every day for research synthesis, requirements and analysis. I do my best work with engineers, risk and compliance in the same room. Shipping in regulated markets is a strength I have built over years, not a constraint. I am open to Senior Product Manager, Product Owner, Project Manager and Growth Product roles at fintech, healthtech and AI companies. See my work at [link hidden]

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Results-driven Cold Caller and Appointment Setter with experience in outbound sales, lead generation, and engaging potential clients through phone calls. Skilled at building rapport, identifying prospects’ needs, handling objections, and setting qualified appointments. Confident communicating with US-based customers, maintaining accurate CRM records, and following up with leads professionally. Reliable, target-driven, and committed to helping real estate teams generate leads and convert prospects into business opportunities.

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I am a business development, strategic partnerships and commercial management professional with over 16 years of experience across tourism, hospitality, telecommunications, sales, marketing, public relations, customer service, media and community development. My career has involved senior management, business development, strategic relationship management, commercial operations, stakeholder engagement and business growth. I have held leadership positions, including Founder and CEO of Explore Elite Africa, Chief Commercial Director and Board Director at Pula Models Botswana, and Executive Manager supporting Pastor Jhustin Hall Ministry's international tour and career activities. My professional experience also includes: Business Development & Partnerships: Identifying opportunities, developing proposals, building strategic relationships and securing commercial partnerships. Tourism & Hospitality: Front-of-house management, guest relations, hotel sales, safari operations and tourism experiences. Telecommunications: Customer service, sales campaigns, outbound calling, customer retention and eSIM campaigns at Orange Botswana. Marketing & Communications: Public relations, brand development, media engagement, events and stakeholder relations. Leadership & Management: Team coordination, project management, commercial strategy and operational support. Digital Innovation: Developing skills in CRM systems, HubSpot, Salesforce, workflow automation, AI tools and digital business development. I hold an Associate Degree in Media (Radio and Television), a 120-hour TEFL certificate, and have professional-level German language skills alongside English and Setswana. My professional strength lies in connecting people, businesses and opportunities, building strategic partnerships, and turning ideas into initiatives that create commercial and social impact.

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Motivated, customer focused professional with up to 3 years of practical experience in book keeping, call center agent services, customer service, client relations, sales and telesales, front desk operations, records management, and data entry. Passionate about leveraging clear communication and good listening skills to drive decision making and enhance customer experiences. Proven ability to thrive in fast paced environments with a strong customer-oriented and problem-solving mindset.

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Highly experienced and results-driven professional with over 15 years of experience across customer service, sales, business development, administration, intake coordinator and client relationship management. I bring a strong track record of supporting international clients, managing customer interactions, generating leads, converting opportunities and delivering results in fast-paced, target-driven environments. My expertise includes inbound and outbound sales, customer retention, appointment setting, lead qualification, CRM management, data entry, administrative support, medical support/billing and remote customer operations. I am confident communicating with international customers, particularly within the US market, and understand the importance of professionalism, accountability, time management and delivering a consistent customer experience. With strong problem-solving abilities, excellent attention to detail and the ability to work independently with minimal supervision, I adapt quickly to new systems, processes and technologies. I am a self-motivated, reliable professional who combines commercial awareness with a customer-first approach and is committed to contributing to business growth, operational efficiency and long-term client satisfaction.

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Hello there. I am Cynthia Ndegwa. A Creative Strategist and Brand Consultant. For years, I’ve helped brands, from luxury jewelry to wellness startups find their voice and connect meaningfully with their audiences. My background in psychology and communication fuels how I shape stories, launch campaigns, and build communities that feel real and relatable I blend strategic thinking with creative storytelling. Whether it’s crafting a brand voice, designing social media strategies, or analyzing what makes people tick, I focus on creating work that’s not just eye-catching it’s human-centered and purposeful. I believe the best work happens when strategy meets soul. I don’t just execute ideas, I build genuine connections between brands and the people they serve. If you’re looking for someone who cares deeply about impact, clarity, and creativity, I’d love to bring that energy to your team.

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I’m a dependable Virtual Assistant with 9+ years of experience in administrative support, customer service, research, lead generation, and coordination. I’m organized, easy to work with, and comfortable working independently or as part of a team. I’m looking for a stable, long-term remote opportunity where I can use my experience, learn new things, and be someone the team can rely on.

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Versatile Virtual Assistant, Customer Support and Sales Representative with over 4 years of experience supporting customers and businesses across telecommunications, SaaS, education and retail. Skilled in email and live chat support, inbound and outbound calls, appointment setting, CRM management, troubleshooting, lead generation and administrative assistance. Proficient in Zendesk, HubSpot and Zoho, with strong communication, problem-solving and multitasking skills. Reliable, adaptable and committed to delivering excellent customer experiences and helping businesses grow.

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Results-driven and adaptable professional with a strong foundation in healthcare documentation, quality assurance, and technical operations support, backed by a Bachelor of Science in Pharmacy. Experienced in HIPAA-compliant clinical documentation, EHR systems (Cerner, eClinicalWorks), workflow coordination, and AI assisted processes within fast-paced BPO and healthcare environments. Known for improving documentation quality, maintaining compliance, and supporting structured execution across healthcare, operations, project coordination, and business support roles.

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SUMMARY ● 5+ years of experience in healthcare administration, marketing, and business operations supporting medical facilities, educational institutions, and technology companies. ● Managed clinical scheduling for 4+ medical specialties (OBGYN, Dentistry, Optometry, Psychology) while processing insurance claims and maintaining 100% compliance with healthcare documentation standards. ● Led digital marketing initiatives and ISO [phone hidden] compliance processes for ICT technology firm, driving lead generation and ensuring regulatory adherence across government sectors.

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Skills and Experience; • IT & Networking: Proficient in TCP/IP, VLAN configuration, firewall management, network troubleshooting, and VOIP systems. Backed by specialized training in Cisco Meraki Networking and Microsoft Azure Network Administration. • Technical Software & Cloud Tools: Experienced with MS Office 365, Google Drive, OneDrive, Entra ID, Odoo, Slack, Trello, VMware/VirtualBox, Mikrotik, Synology, and AI productivity tools (Claude AI, Gemini AI, ChatGPT, MS 365 Copilot). • Project Management: Skilled in end-to-end project lifecycles, site supervision, budget planning, vendor negotiation, subcontractor oversight, risk mitigation, and snag resolution. • Administration & Communication: Expert in diary management, meeting coordination, travel arrangements, meticulous digital filing, stakeholder liaison, executive reporting, and maintaining a 100% email response rate. • Financial & Compliance: Grounded in basic accounting principles, project budgeting, cost reconciliation, procurement, expense tracking, invoice management, tender documentation, and regulatory compliance maintenance. I would be a great hire because of the below; • Dual-Threat Technical & Administrative Acumen: I bridge the gap between heavy technical execution (networking, cloud migration, server management) and high-level administrative excellence (office management, executive reporting, compliance). This allows me to step into multifaceted roles and immediately add value across technical and operational departments. • Quantifiable Impact & Efficiency Gains: I have a proven record of driving operational excellence, demonstrated by my ability to reduce material procurement costs by 40% through strategic supplier sourcing and cut document retrieval times by 70% by designing efficient digital filing systems. • Demonstrated Adaptability & Leadership: Across construction sites, IT helpdesks, telecommunications rollouts, and retail environments, I have successfully led cross-functional teams, negotiated with stakeholders, enforced strict safety protocols, and managed complex logistics under tight deadlines. • Commitment to Continuous Upskilling: My recent certifications in Cisco Meraki Networking and Microsoft Azure Network Administration (earned in [phone hidden]) show that I actively maintain cutting-edge technical knowledge in modern enterprise IT infrastructure.

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Experienced Virtual Assistant with a background in administrative support, email marketing, customer service, lead generation, and SEO outreach. I have supported Australian real estate clients, handled executive administrative tasks, managed email correspondence, coordinated calendars, conducted prospect research, and performed outbound customer follow-ups. I also have experience with Klaviyo, HubSpot, Zendesk, Ahrefs, Semrush, Google Analytics, and Microsoft Office. I am detail-oriented, reliable, adaptable, and comfortable working independently in remote environments. I am seeking a long-term remote opportunity where I can contribute my organizational, communication, and digital marketing skills while continuing to grow professionally.

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Executive Virtual Assistant and Operations & Systems Specialist with 5+ years of experience supporting U.S.-based founders, executives, and growing businesses. Skilled in executive support, calendar and inbox management, project coordination, CRM management, workflow optimization, documentation, and day-to-day business operations. I also specialize in AI-assisted web and software development, business automation, CRM/workflow systems, API integrations, and building practical digital solutions that reduce manual work and improve operational efficiency. Experienced with tools such as GoHighLevel, n8n, ClickUp, Notion, Slack, Google Workspace, and AI development tools. I bring a combination of reliable execution, systems thinking, technical problem-solving, and operational judgement, allowing me to support the work itself while also improving the systems behind it.

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I am an Operations Assistant with experience in executive support, operations, communications and digital marketing. I manage complex diaries across five to six team members, coordinate meetings, streamline communication, and keep contact databases and stakeholder correspondence accurate and up to date. I also support outreach campaigns, content planning and publishing, and LinkedIn management for senior leaders. I work remotely as part of the core team at a Bristol based technology startup, working closely with the CEO and COO and collaborating with colleagues on another continent. I turn ideas into finished content and coordinated campaigns, taking each one from concept through to publishing and outreach. I follow complex, multi stage instructions with care, work independently, and take initiative beyond my original remit. What makes me great to hire is that I am reliable, resourceful and solutions focused. I deliver on time, communicate clearly, adapt quickly, and take full ownership of my work. My CEO described me as a trusted and valued member of the core team, and I bring that same commitment to every role. I am looking for a full time remote position where I can be a dependable right hand and help a team run smoothly.

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Highly accomplished IT professional with over 15 years of extensive experience in IT management and support, infrastructure, and innovation. Proven track record in driving technological improvements, optimizing operational efficiencies, and implementing cost-saving strategies. Adept at leading cross-functional teams, managing complex projects, and fostering relationships with internal and external stakeholders. Experience driving IT asset lifecycle management, process automation, vendor management, and cross-functional collaboration to optimize asset value and ensure compliance.

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I am a detail-oriented and reliable professional with experience in virtual assistance, administrative support, recruitment, scheduling, customer service, and online teaching. I am organized, adaptable, and a fast learner who takes initiative, manages tasks efficiently, and communicates professionally. I am seeking a stable, long-term position where I can contribute to the company’s growth, build strong working relationships, and continuously develop my skills.

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Customer Support and Operations professional with hands-on experience in high-volume customer communication, real-time issue monitoring and accurate record keeping across CRM and ticketing platforms. Currently serving as a Business Development Representative, handling end-to-end customer interactions by telephone, email and chat while consistently meeting service-level expectations, KPIs and response-time targets. Combines a strong technical foundation — troubleshooting, networking fundamentals and CCNA studies in progress — with calm, structured problem solving under pressure. Targeting remote Customer Service, Customer Support, Call Centre and Customer Operations roles.

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Dear Hiring Manager, I hope this email finds you well. My name is Mary Abbygail Pasion, and I am a dedicated professional with a background in International Travel and Tourism Management and experience in administrative support, customer service, operations, inventory management, and financial advising. I have developed strong skills in communication, organization, research, documentation, coordination, and client relationship management. I am also involved in content creation and continuously expanding my knowledge in business, marketing, and professional development. Currently, I am pursuing my Master's degree in International Business at De La Salle–College of Saint Benilde, further strengthening my understanding of business management and global operations. I am eager to contribute my skills, adaptability, and willingness to learn to an organization where I can grow professionally and create meaningful value. Thank you for your time and consideration. I look forward to the opportunity to connect with you. Best regards, Mary Abbygail Pasion

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SOUND ADVICE BPO POSITION: SOLAR OPERATIONS MANAGER DATE: AUGUST 20, [phone hidden] TO MARCH 28, [phone hidden] JOB DESCRIPTION: • Develop and implement call center policies and procedures • Hire, train, and supervise call center staff • Monitor and analyze call center performance metrics to improve quality and productivity • Identify areas for operational improvement and develop strategies to address them • Ensure adherence to company and industry regulations and standards • Maintain positive relationships with clients and stakeholders • Prepare and present reports on call center operations to senior management • Devise ways to optimize procedures that employees are expected to follow during and between calls;. • Managed and led a team of appointment setters to generate qualified solar consultation appointments • Set and tracked KPIs including call volume, conversion rate, and appointment show rate • Developed and optimized call scripts, improving appointment booking conversion rates • Monitored team performance through call reviews, coaching, and real-time feedback • Oversaw CRM management, ensuring accurate lead tracking and timely follow-ups • Coordinated with sales and marketing teams to align lead quality and campaign performance • Implemented process improvements that increased team productivity and reduced lead response time • Generated daily and weekly performance reports to guide decision-making, Trained and onboarded new agents, improving ramp- up time and overall team efficiency BIZ SUPPORT SOLUTIONS BPO POSITION: BUSINESS DEVELOPMENT /OPERATIONS MANAGER DATE: JAN 20, [phone hidden] – JULY 18, [phone hidden] JOB DESCRIPTION: • Leads and communicates the Service Operations Strategy to team Leads and team members Strong interpersonal & influence management skills. • Knowledge of Client and end user requirement • Identify opportunities of improvement with in his Queue • Monitor the performance of the team leads, team members and new hires for his respective Queue. >Undertake one-on-one and group interactions to provide appropriate inputs. • Maintain continuous focus on process metrics, quality and cost and to escalate exigencies and non-compliances in respective Queue. • Provide functional support & direction on operational needs to the team leads and team members. Floor management, team rostering and intra-day management for 24/7/365 operations. COMPANY: TELPROS INC POSITION: OPERATIONS MANAGER DATE: June 5, [phone hidden] – SEPTEMBER 11, [phone hidden] JOB DESCRIPTION: • Make outbound calls to potential customers • Qualify leads and set appointments for sales team • Follow up with leads and ensure customer satisfaction • Maintain accurate records of calls and appointments in CRM system • Communicate effectively with team members and management • Meet or exceed weekly and monthly appointment setting goals • Stay up-to-date with product and service knowledge • Provide feedback to improve sales and marketing strategies

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Profile Description

Experienced professional skilled in sales, scheduling, operations coordination, client intake, and admin support.

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