Healthcare Operations, Marketing & Administration SpecialistHealthcare Operations, Marketing & Administration Specialist
Christine
$1,780
per month
($10/hour)
Profile Description
SUMMARY ● 5+ years of experience in healthcare administration, marketing, and business operations supporting medical facilities, educational institutions, and technology companies. ● Managed clinical scheduling for 4+ medical specialties (OBGYN, Dentistry, Optometry, Psychology) while processing insurance claims and maintaining 100% compliance with healthcare documentation standards. ● Led digital marketing initiatives and ISO 9001 compliance processes for ICT technology firm, driving lead gener...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Marketing & Growth
Sales & Business Development
Virtual Assistance & Admin
Specialized Skills
Work Experience
Marketing Executive / Administrative Officer
Talinda East Africa Ltd
May 2022 - Present
Job Responsibilities:
● Serve as sole Marketing Executive reporting to CEO, managing all digital marketing, lead generation, client communications, and brand development activities for 50+ active and prospective clients. ● Lead ISO 9001 certification project as Project Administrator, coordinating quality management documentation, audit preparations, and compliance processes to meet international standards. ● Manage Bus...
Administrative Assistant
Impact Chefs & Hospitality College Nairobi, Kenya
Jan 2022 - Apr 2022
Job Responsibilities:
Reported directly to School Principal, coordinating all administrative functions including scheduling, correspondence, records management, and student inquiries for 200+ enrolled students. ● Supported planning and execution of 5+ institutional events, contributing to 25% increase in attendance and positive stakeholder feedback from parents and industry partners. ● Managed social media platforms (F...
Medical Receptionist / Administrative Officer
Houghton Medical Center Nairobi, Kenya
Jun 2021 - Dec 2021
Job Responsibilities:
Coordinated scheduling for 4 medical specialties with multiple locum doctors (OBGYNs, Dentists, Optometrists, Psychologists), managing 40+ weekly appointments and optimizing provider availability. ● Prepared monthly reimbursement reports for locum practitioners, reconciling patient consultations and ensuring accurate payment processing within 48-hour turnaround time. ● Organized and participated i...
Office Assistant / Clinic Administrative Assistant
Paediatric Clinic (Dr. Rumesa Akmal)
Feb 2018 - Apr 2021
Job Responsibilities:
Private pediatric practice providing comprehensive child healthcare services, including routine checkups, vaccinations, and specialized pediatric care. The clinic closed in April 2021 due to COVID-19. ● Managed all clinic operations for 3+ years, scheduling 30+ weekly patient appointments and sending automated email reminders that improved appointment attendance by 20%. ● Served as primary point o...
Quick Stats
Education
Bachelor's Degree
Multimedia University of Kenya
2017 - 2020
Associate's Degree
Multimedia university of kenya
2015 - 2017