Rochelle

Virtual Assistant ( Customer Service Representative)

Rochelle

1,500/mo
Oriental Mindoro, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a detail-oriented and reliable professional with experience in virtual assistance, administrative support, recruitment, scheduling, customer service, and online teaching. I am organized, adaptable, and a fast learner who takes initiative, manages tasks efficiently, and communicates professionally. I am seeking a stable, long-term position where I can contribute to the company’s growth, build strong working relationships, and continuously develop my skills.

Top Skills

Lead Generation · 3 yearsPersonal Assistant Services · 3 yearsCalendar Management · 2 yearsCold Calling · 2 yearsCold Email Outreach · 2 years

Skills & Expertise

Customer Success

Live Chat SupportIntermediate
Phone SupportIntermediate
Email SupportIntermediate
Lead ManagementIntermediate
Social Media SupportIntermediate

Virtual Assistance & Admin

Personal Assistant ServicesAdvanced
Calendar ManagementIntermediate
Email ManagementIntermediate
Document ManagementIntermediate
Meeting CoordinationIntermediate
Executive Assistant ServicesIntermediate
Data EntryIntermediate
ClickUpBeginner
NotionBeginner
TrelloBeginner

Sales & Business Development

Lead GenerationAdvanced
Cold Email OutreachIntermediate
Cold CallingIntermediate
Warm Outreach & Appointment SettingIntermediate
NegotiationIntermediate

Data & Analytics

Excel (Advanced)Intermediate
Google Sheets (Advanced)Intermediate

Finance & Accounting

QuickBooksBeginner
BookkeepingBeginner

Work Experience

Lead Office Assistant

Northwoods Mobile Detailing

Jan 2026 - Present

Live Chat SupportSocial Media SupportEmail ManagementDocument ManagementLead ManagementPhone SupportEmail SupportCalendar ManagementMeeting CoordinationPersonal Assistant ServicesData EntryLead GenerationGoogle Sheets (Advanced)

Quick Stats

Age23 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Education

Bachelor's Degree

Clarendon College

2020 - 2024