Direct hiring of full and part-time remote staff. No markups, no agencies fees.
monica
ID VerifiedProfile Description
Results-driven virtual assistant with over 3 years of administrative experience and a diploma in civil engineering. Experienced in providing administrative support, B2B lead generation, prospect research, calendar and email management, CRM management, data entry, and document organization. Skilled at identifying qualified prospects, maintaining accurate databases, coordinating schedules, and streamlining workflows to improve business efficiency. Strong background in supporting project-driven environments through effective communication, deadline management, and meticulous record-keeping. Proficient in AI productivity tools and committed to helping businesses stay organized, build quality sales pipelines, and achieve operational excellence.
Top Skills
monica
ID VerifiedEducation
Associate Degree
Profile Description
Results-driven virtual assistant with over 3 years of administrative experience and a diploma in civil engineering. Experienced in providing administrative support, B2B lead generation, prospect resea... See more
Top Skills
Isaac
ID VerifiedProfile Description
I am a reliable and detail-oriented customer service professional with experience supporting customers in fast-paced online environments. I have worked with e-commerce and digital platforms including Amazon, Shopify, and eBay, handling customer inquiries, order issues, refunds, and general account support. I am comfortable communicating with customers via chat and email, following set processes, and meeting response time expectations. I have experience working remotely with international teams and understand the importance of clear communication, professionalism, and consistency when supporting customers across different time zones. I am proficient with computers, CRM tools, and helpdesk systems, and I adapt quickly to new platforms and workflows. I prefer structured roles where expectations are clear, but I am also flexible and able to handle high volumes of inquiries while maintaining accuracy and a positive customer experience.
Top Skills
Isaac
ID VerifiedEducation
Not specified
Profile Description
I am a reliable and detail-oriented customer service professional with experience supporting customers in fast-paced online environments. I have worked with e-commerce and digital platforms including ... See more
Top Skills
Philipus
ID VerifiedProfile Description
Premium Banking and Call Centre Professional with over 14 years of experience in banking, merchant services, retail operations and customer service. Skilled in resolving client queries, supporting sales and customer retention, and managing financial administration across customer-facing and back-office operations. Experienced in mentoring and supporting agents, handling high volumes of account-related queries, and using banking systems, CRM platforms and payment processing systems.
Top Skills
Philipus
ID VerifiedEducation
Certificate
Profile Description
Premium Banking and Call Centre Professional with over 14 years of experience in banking, merchant services, retail operations and customer service. Skilled in resolving client queries, supporting sal... See more
Top Skills
Wambui
ID VerifiedProfile Description
Experienced Client Support Specialist skilled in multi-channel support, CRM systems, and technical troubleshooting. Driven by a 98% first-contact resolution rate, I streamline operations and turn complex inquiries into seamless client experiences.
Top Skills
Wambui
ID VerifiedEducation
Not specified
Profile Description
Experienced Client Support Specialist skilled in multi-channel support, CRM systems, and technical troubleshooting. Driven by a 98% first-contact resolution rate, I streamline operations and turn comp... See more
Top Skills
Bonnie
Profile Description
A highly accomplished and results-driven professional with extensive experience in developing and executing strategic sales initiatives, fostering client relationships, and delivering outstanding customer service. Proven expertise in driving revenue growth through data-driven strategies, optimizing business performance, and maintaining the highest standards of service excellence. Known for a customer-centric approach, exceptional problem-solving skills, and a consistent track record of exceeding expectations in both sales’ performance and client support. Passionate about creating sustainable, long-term partnerships, improving customer experience, and delivering measurable business outcomes.
Top Skills
Bonnie
Education
Not specified
Profile Description
A highly accomplished and results-driven professional with extensive experience in developing and executing strategic sales initiatives, fostering client relationships, and delivering outstanding cust... See more
Top Skills
lillian
ID VerifiedProfile Description
Results-driven client success and operations professional with a strong background in executive communication, strategic relationship management, and operational coordination. Experienced in managing large client portfolios, improving service delivery processes, and supporting cross-functional teams to achieve measurable outcomes. Known for structured thinking, anticipatory problem solving, and building trusted partnerships with clients and stakeholders in fast-paced environments. Demonstrates strong adaptability and professionalism when working with international teams and remote collaboration systems.
Top Skills
lillian
ID VerifiedEducation
Not specified
Profile Description
Results-driven client success and operations professional with a strong background in executive communication, strategic relationship management, and operational coordination. Experienced in managin... See more
Top Skills
BRIAN
Profile Description
As a dedicated and results-driven Product Manager with a proven track record in the e-commerce sector, I specialize in guiding products from concept to successful launch and beyond, with a strong focus on the Shopify ecosystem. My expertise lies in developing and managing comprehensive product roadmaps, prioritizing features that align with business objectives, and leveraging data analytics to drive informed decision-making. I excel at cross-functional communication, translating complex technical requirements into clear, actionable plans for development teams, and articulating product vision to stakeholders. My analytical and solution-oriented approach, combined with a keen eye for detail and a deep understanding of customer empathy, ensures the delivery of impactful and user-centric e-commerce solutions. I am passionate about optimizing online store experiences and driving growth for Shopify merchants.
Top Skills
BRIAN
Education
Not specified
Profile Description
As a dedicated and results-driven Product Manager with a proven track record in the e-commerce sector, I specialize in guiding products from concept to successful launch and beyond, with a strong focu... See more
Top Skills
Clarinna
Profile Description
Customer-focused professional with 8 years of experience in customer service, administrative support, and medical billing. Skilled in handling customer inquiries, resolving issues, processing payments, managing patient records, and providing efficient support across e-commerce and healthcare accounts. Experienced with Zendesk, Gorgias, Shopify, Salesforce, and Excel. Detail-oriented, adaptable, and reliable, with strong communication and problem-solving skills. Committed to delivering quality work and providing excellent customer experiences.
Top Skills
Clarinna
Education
Not specified
Profile Description
Customer-focused professional with 8 years of experience in customer service, administrative support, and medical billing. Skilled in handling customer inquiries, resolving issues, processing payments... See more
Top Skills
Joyimelda
ID VerifiedProfile Description
Dedicated and empathetic Customer Service Professional with over 3 years of high-volume BPO experience at Call Centre International (CCI). Proven track record of maintaining a 90%+ CSAT score while resolving 50+ customer inquiries daily and reducing complaint escalations by 30% as a Tier 2 Escalation Agent. Experienced in interim team leadership (AUX TL), shift supervision, and CRM platforms including Zendesk and Salesforce.
Top Skills
Joyimelda
ID VerifiedEducation
Bachelor's Degree
Profile Description
Dedicated and empathetic Customer Service Professional with over 3 years of high-volume BPO experience at Call Centre International (CCI). Proven track record of maintaining a 90%+ CSAT score while re... See more
Top Skills
Genevieve
ID VerifiedProfile Description
I am a customer service, sales, and operations professional with nearly 10 years of experience supporting customers, driving sales performance, training teams, and improving business operations. Throughout my career, I have worked across different industries and roles, developing a well-rounded understanding of customer relationship management, sales strategies, team development, quality assurance, and operational support. My experience includes handling inbound and outbound sales, building customer relationships, resolving complex concerns, monitoring performance, coaching team members, and supporting new hire training from onboarding through production readiness. I have also worked closely with management to identify performance gaps, implement improvement plans, monitor key performance indicators, and ensure operational goals are achieved. My strongest skills include communication, problem-solving, adaptability, sales negotiation, relationship building, time management, leadership, and attention to detail. I am comfortable working independently in remote environments while maintaining accountability, productivity, and professionalism. What makes me a great hire is my ability to bring together customer service, sales, and operational experience. I don't simply focus on completing tasks; I look for ways to improve processes, create positive customer experiences, and contribute to the overall success of the business. I am a quick learner, highly adaptable, receptive to feedback, and willing to take ownership of challenges. I bring a strong work ethic, a growth mindset, and a genuine commitment to delivering results. I am confident that my experience, versatility, and willingness to learn will allow me to become a valuable and dependable member of your team.
Top Skills
Genevieve
ID VerifiedEducation
Not specified
Profile Description
I am a customer service, sales, and operations professional with nearly 10 years of experience supporting customers, driving sales performance, training teams, and improving business operations. Throu... See more
Top Skills
Patricia
Profile Description
CPA-qualified (Parts I, II & III) accounting professional with nearly four years of experience in accounts receivable, billing, bookkeeping, and client support for U.S. and international clients. Skilled in QuickBooks Online, Xero, and Microsoft Dynamics 365, with 99%+ accuracy in invoicing, payment application, reconciliations, and collections follow-up. HIPAA-certified, with U.S. healthcare billing training covering insurance verification, claims, and denial management. Remote-native and experienced in handling 60+ daily client interactions by phone, email, and chat while maintaining a 98% quality rating. Available for the U.S, UK and AU business hours
Top Skills
Patricia
Education
Not specified
Profile Description
CPA-qualified (Parts I, II & III) accounting professional with nearly four years of experience in accounts receivable, billing, bookkeeping, and client support for U.S. and international clients. Skil... See more
Top Skills
Sheila
Profile Description
I am a proactive Executive Assistant who operates as a true partner to business leaders. I help streamline daily workflows, anticipate priorities, manage competing demands and ensure that important initiatives move from ideas to execution. I take ownership of high impact initiatives, coordinate stakeholders, maintain accountability and create the structure leaders need to stay focused on growth, strategy and decision-making. I am adaptable, dependable, highly organized, and solution oriented. I understand that every business leader has different working styles and priorities, so I am flexible with working hours and willing to align my availability with the business leader’s preferred schedule and the needs of the business.
Top Skills
Sheila
Education
Bachelor's Degree
Profile Description
I am a proactive Executive Assistant who operates as a true partner to business leaders. I help streamline daily workflows, anticipate priorities, manage competing demands and ensure that important in... See more
Top Skills
Johnbosco
Profile Description
With over 7 years of hands-on experience in administration, data handling, customer service, and operations, I bring reliability, accuracy, and a practical approach to every task. I am experienced in maintaining records, checking information for errors, updating systems, handling customer inquiries, and supporting daily business activities. I take deadlines seriously, communicate clearly, and can adapt to new tools and working procedures. I am available to work across different time zones, including US and UK hours, and ready to provide dependable support to businesses that need someone they can count on.
Top Skills
Johnbosco
Education
Associate Degree
Profile Description
With over 7 years of hands-on experience in administration, data handling, customer service, and operations, I bring reliability, accuracy, and a practical approach to every task. I am experienced in ... See more
Top Skills
Maureen
ID VerifiedProfile Description
I’m an executive assistant, virtual assistant, and insurance operations professional with a Bachelor of Commerce in Accounting, CPA training, and hands-on experience supporting U.S. insurance agency operations, executive teams, customers, and financial workflows. My background combines insurance operations, administrative support, customer service, accounting, research, and process coordination, allowing me to support both day-to-day tasks and the broader workflows that keep a business organized and moving. I have hands-on experience with EZLynx and insurance carrier systems, supporting policy administration, new business processing, renewals, policy downloads, client and policy records, documentation, account research, data cleanup, carrier communication, and follow-up across commercial and personal insurance. I also bring high-volume insurance customer service experience, handling 40–60 customer interactions per day while maintaining 90%+ customer satisfaction. Beyond insurance, I have experience managing calendars, email, travel, meetings, documentation, databases, client communication, vendor coordination, reporting, and administrative workflows, as well as financial tasks including invoicing, billing, reconciliations, credit accounts, payment processing, and financial records. I’m highly organized, detail-oriented, adaptable, and comfortable learning new systems and processes quickly. I take ownership of recurring work, follow through on outstanding items, handle sensitive information carefully, and look for ways to make workflows more efficient rather than simply completing tasks. I’m particularly interested in opportunities where I can become a dependable long-term resource and contribute beyond basic administrative support. Core areas: Insurance Operations | Executive & Virtual Assistance | Customer Support | Policy & Account Administration | Research & Data Organization | Accounting & Financial Administration | CRM & Workflow Management | Client & Carrier Communication | Process Improvement | Lead Follow-Up & Prospecting
Top Skills
Maureen
ID VerifiedEducation
Not specified
Profile Description
I’m an executive assistant, virtual assistant, and insurance operations professional with a Bachelor of Commerce in Accounting, CPA training, and hands-on experience supporting U.S. insurance agency o... See more
Top Skills
Abdilatif
ID VerifiedProfile Description
- FPV Cinematography: Capturing immersive, dynamic aerial footage using the DJI Avata 2. - Cinematic Flight Planning: Planning smooth flight paths, reveals, tracking shots, and low-altitude movements to create engaging visuals. - Real Estate and Architectural Videography: Showcasing villas, hotels, resorts, properties, and architectural spaces through aerial perspectives. - Tourism and Hospitality Videography: Capturing coastal destinations, beaches, marinas, creeks, yachts, and hospitality experiences. - Automotive Cinematography: Filming dynamic vehicle sequences, including drifting, car tracking, and motorsport environments. - Action and Lifestyle Filming: Capturing moving subjects such as jet skis, boats, and outdoor activities. - Drone Camera Operation: Operating the DJI Avata 2 in Sport mode and using motion-controller flight techniques to capture cinematic footage. - Colour Grading: Working with DaVinci Resolve to refine exposure, contrast, colour balance, and cinematic colour palettes. - Post-Production: Editing footage in DaVinci Resolve and Final Cut Pro, including shot sequencing, pacing, reframing, and final delivery. - Log Footage Workflow: Working with DJI D-Log M footage, colour-space conversion, LUT application, and Rec.709 delivery. - Visual Storytelling: Building sequences around movement, composition, perspective, and reveals to communicate the character of a location or subject. - Commercial Video Production: Producing promotional visual material for hospitality businesses, tourism destinations, automotive projects, and real-estate clients. - Social Media Video Delivery: Preparing cinematic footage for Instagram Reels and other digital platforms, with attention to aspect ratios and export quality. - Creative Shot Development: Developing shot concepts and flight plans tailored to the location, subject, lighting conditions, and intended visual style.
Top Skills
Abdilatif
ID VerifiedEducation
Not specified
Profile Description
- FPV Cinematography: Capturing immersive, dynamic aerial footage using the DJI Avata 2. - Cinematic Flight Planning: Planning smooth flight paths, reveals, tracking shots, and low-altitude movements ... See more
Top Skills
PRUDENCE
ID VerifiedProfile Description
I am a dedicated customer support professional with 3 years of experience, including over 2 years working in a fast-paced BPO environment handling Finance and customer accounts. I enjoy helping people solve problems and explaining technical issues in a simple and clear way. I am skilled in handling calls, chats, and emails, troubleshooting issues, and staying calm and patient even with difficult customers. I have experience using CRM and ticketing tools, and I always focus on providing a positive customer experience. What makes me a great hire is that I am a fast learner, reliable, empathetic, and truly passionate about helping customers. I bring strong communication skills, a problem-solving mindset, and a commitment to getting the issue resolved the first time.
Top Skills
PRUDENCE
ID VerifiedEducation
Bachelor's Degree
Profile Description
I am a dedicated customer support professional with 3 years of experience, including over 2 years working in a fast-paced BPO environment handling Finance and customer accounts. I enjoy helping people... See more
Top Skills
Dweezil
ID VerifiedProfile Description
I'm a results-driven Team Lead with nearly 9 years in BPO, recognized for driving performance, coaching diverse teams, and delivering operational excellence. I empower agents to innovate, grow, and consistently exceed client expectations through a leadership style that blends adaptability with accountability. Beyond leadership, I bring strong expertise in real estate analysis—creating Broker Price Opinions, evaluating comparables, preparing Monthly Marketing Reports, and guiding clients in market activity assessments. My background also includes billing management—reviewing invoices, creating bills, and ensuring accurate approvals—strengthening both efficiency and client satisfaction. I further contribute value through data entry precision and live chat support experience, reinforcing accuracy, responsiveness, and customer-centric service across business processes. This unique blend of skills positions me as a versatile professional capable of bridging operations, client relations, and analytical functions to achieve sustainable results.
Top Skills
Dweezil
ID VerifiedEducation
Bachelor's Degree
Profile Description
I'm a results-driven Team Lead with nearly 9 years in BPO, recognized for driving performance, coaching diverse teams, and delivering operational excellence. I empower agents to innovate, grow, and co... See more
Top Skills
Amarachi
ID VerifiedProfile Description
Results-driven B2B sales and customer service professional with 10+ years of cross-industry experience spanning outbound sales, lead generation, appointment setting, and operations management. Proven track record includes generating 20,000+ B2B leads solo at 7th Growth Marketing and booking 100+ site visits through high-volume cold calling at Prime Waters Properties. Spent six-plus years as Customer Service and Operations Manager at PathEx Logistics Services, building strong skills in client relationship management, team coordination, and process efficiency. Background also includes banking experience at Wema Bank, Access Bank, and Sterling Bank, alongside broadcast media and mass communication training. Currently focused on remote appointment-setting, SDR, and virtual assistant roles, bringing a disciplined, target-driven approach and strong verbal and written communication skills to every client interaction. Comfortable working across CRMs, outreach tools, and AI-assisted workflows, with a growing parallel focus in AI model training and annotation work.
Top Skills
Amarachi
ID VerifiedEducation
Not specified
Profile Description
Results-driven B2B sales and customer service professional with 10+ years of cross-industry experience spanning outbound sales, lead generation, appointment setting, and operations management. Proven ... See more
Top Skills
Nonhlanhla
Profile Description
Administrative & Operations Support | Payroll | Accounting | Client Service | 6+ Years' Experience Administrative and Operations Support professional with 6+ years of experience supporting business owners and teams across administration, payroll, accounting and customer service. Skilled in payroll processing for 300+ employees, accounts payable, invoice management, reconciliations, employee records and operational coordination. Experienced with Vanilla Payroll, Sage One, Sage Evolution, QuickBooks, Excel, Trello and Asana. A proactive, detail-oriented and dependable professional who takes ownership, works independently and manages competing priorities effectively. Committed to delivering accurate, efficient and reliable support while anticipating business needs and ensuring tasks are followed through from start to finish.
Top Skills
Nonhlanhla
Education
Associate Degree
Profile Description
Administrative & Operations Support | Payroll | Accounting | Client Service | 6+ Years' Experience Administrative and Operations Support professional with 6+ years of experience supporting business ow... See more
Top Skills
Adrian
ID VerifiedProfile Description
Greetings! Adrian here, a Customer Support Specialist with more than 5 years of experience in chat and phone-based support, 3 years in content moderation for social media marketplaces, and recent compliance experience in a multimedia company. Skilled in resolving customer concerns with empathy, accuracy, and professionalism while ensuring adherence to company policies and regulatory standards. Known for strong communication, problem-solving, and adaptability across fast-paced environments, with a proven ability to de-escalate complex situations, explain technical issues clearly, and maintain customer trust. Seeking to contribute expertise in customer care and compliance to a dynamic and growth-driven team.
Top Skills
Adrian
ID VerifiedEducation
Not specified
Profile Description
Greetings! Adrian here, a Customer Support Specialist with more than 5 years of experience in chat and phone-based support, 3 years in content moderation for social media marketplaces, and recent comp... See more
Top Skills