Dweezil

Team Lead, Real Estate Associate, Billing Specialist

Dweezil

ID Verified
2,000/mo
Island Garden City of Samal, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I'm a results-driven Team Lead with nearly 9 years in BPO, recognized for driving performance, coaching diverse teams, and delivering operational excellence. I empower agents to innovate, grow, and consistently exceed client expectations through a leadership style that blends adaptability with accountability. Beyond leadership, I bring strong expertise in real estate analysis—creating Broker Price Opinions, evaluating comparables, preparing Monthly Marketing Reports, and guiding clients in mark...

Top Skills

Account Management · 8 yearsData Visualization · 8 yearsExcel (Advanced) · 8 yearsExecutive Assistant Services · 8 yearsFreshdesk · 8 years

Skills & Expertise

Finance & Accounting

QuickBooksIntermediate
BookkeepingIntermediate
Financial ReportingBeginner
Accounts Payable/ReceivableBeginner

Real Estate Operations

Real Estate ListingBeginner
MLS ManagementBeginner
Zillow Premier AgentBeginner

Sales & Business Development

Lead GenerationExpert
Account ManagementExpert
NegotiationExpert
Sales PresentationsExpert
Warm Outreach & Appointment SettingExpert
Proposal WritingExpert
Zoho CRMIntermediate

Specialized Skills

Performance ManagementExpert
Coaching & MentoringExpert
Employee RelationsExpert
HRIS ManagementExpert
Corporate TrainingIntermediate
Technical TrainingIntermediate

Virtual Assistance & Admin

Executive Assistant ServicesExpert
Research & Information GatheringExpert
Email ManagementExpert
Document ManagementExpert
Meeting CoordinationExpert
Personal Assistant ServicesExpert
Data EntryIntermediate
Calendar ManagementBeginner

Content & Writing

Product DescriptionsIntermediate
CopywritingBeginner
Email CopywritingBeginner

Customer Success

Live Chat SupportExpert
Lead ManagementExpert
FreshdeskExpert
LiveChatExpert
Ticket ManagementIntermediate
Email SupportBeginner

Data & Analytics

Excel (Advanced)Expert
Data VisualizationExpert
Google Sheets (Advanced)Expert
Power BIIntermediate

Design & Creative

Presentation DesignExpert
CanvaExpert

E-commerce & Marketplace

Facebook MarketplaceIntermediate
TikTok ShopBeginner
Order ProcessingBeginner
Print on DemandBeginner

AI & Automation

Workflow AutomationAdvanced

Marketing & Growth

Email MarketingBeginner

Work Experience

Real Estate Research Associate

Flatworld Solutions Philippines, Inc.

Jun 2026 - Present

Key Achievements:

Deliver Broker Price Opinions, assess comparable properties, prepare Monthly Marketing Reports, and provide market activity insights that empower clients to make informed real estate decisions.

MLS ManagementZillow Premier AgentReal Estate ListingCalendar ManagementResearch & Information GatheringMeeting CoordinationData VisualizationData EntryEmail ManagementPersonal Assistant ServicesExcel (Advanced)Google Sheets (Advanced)

Data Entry

Flatworld Solutions Philippines, Inc.

Sep 2025 - Present

Zoho CRMCalendar ManagementResearch & Information GatheringMeeting CoordinationEmail CopywritingEmail SupportData VisualizationPrint on DemandAccount ManagementData EntryPersonal Assistant ServicesExcel (Advanced)Google Sheets (Advanced)Executive Assistant ServicesDocument ManagementFreshdeskTicket Management

Team Lead

Flatworld Solutions Philippines, Inc.

Jul 2022 - Present

Key Achievements:

Proactively anticipates challenges and implements effective solutions, while expertly managing daily team operations to sustain focus, efficiency, and collaboration. Demonstrates decisive leadership in aligning strategy with execution, ensuring not only the timely delivery of results but also the consistent achievement of high‑quality outcomes that elevate client satisfaction and drive team success.

Lead GenerationReal Estate ListingPerformance ManagementTechnical TrainingExecutive Assistant ServicesDocument ManagementTicket ManagementFreshdeskPower BICanvaGoogle Sheets (Advanced)Excel (Advanced)Lead ManagementLive Chat SupportPersonal Assistant ServicesEmail ManagementData EntryQuickBooksMLS ManagementZoho CRMBookkeepingZillow Premier AgentAccount ManagementCoaching & MentoringCorporate TrainingCalendar ManagementResearch & Information GatheringMeeting CoordinationEmail CopywritingEmail SupportLiveChatData VisualizationPrint on DemandCopywriting

Billing Specialist

Flatworld Solutions Philippines, Inc.

Sep 2025 - Jun 2026

Key Achievements:

Ensures precise billing accuracy by thoroughly reviewing invoices, generating compliant bills, and executing swift approvals—driving financial integrity, operational efficiency, and client confidence.

QuickBooksBookkeepingCalendar ManagementResearch & Information GatheringMeeting CoordinationEmail SupportPrint on DemandAccount ManagementData EntryPersonal Assistant ServicesExcel (Advanced)Google Sheets (Advanced)Executive Assistant ServicesDocument ManagementFreshdesk

Quick Stats

Age31 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified
Portfolio
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Certifications

Lean Six Sigma Yellow Belt
Lean Six Sigma Green Belt
Civil Service (Professional Level)

Education

Bachelor's Degree

Davao Oriental State University

2012 - 2017