Adrian

Customer Service

Adrian

ID Verified
1,000/mo
Tarlac, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Greetings, I'm Adrian, a Customer Support Specialist with 5+ years of experience in chat and phone-based support, 3 years in content moderation for social media marketplaces, and recent compliance experience in a multimedia company. Skilled in resolving customer concerns with empathy, accuracy, and professionalism while ensuring adherence to company policies and regulatory standards. Known for strong communication, problem-solving, and adaptability across fast-paced environments, with a proven a...

Top Skills

Amazon FBA · 5 yearsAmazon Seller Central · 5 yearsEmail Support · 5 yearsLive Chat Support · 5 yearsLiveChat · 5 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Email SupportExpert
LiveChatExpert
Ticket ManagementIntermediate
Lead ManagementIntermediate

Data & Analytics

MetabaseAdvanced

Design & Creative

Adobe PhotoshopAdvanced
CanvaAdvanced
CapCutIntermediate

E-commerce & Marketplace

Amazon FBAExpert
Amazon Seller CentralExpert
Order ProcessingExpert
Order FulfillmentExpert
Facebook MarketplaceAdvanced

Specialized Skills

Coaching & MentoringIntermediate

Quick Stats

Age29 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified