monica

VA | Executive Assistant | Admin | CRM & Lead Generation

monica

ID Verified
1,500/mo
NAIROBI, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Results-driven virtual assistant with over 3 years of administrative experience and a diploma in civil engineering. Experienced in providing administrative support, B2B lead generation, prospect research, calendar and email management, CRM management, data entry, and document organization. Skilled at identifying qualified prospects, maintaining accurate databases, coordinating schedules, and streamlining workflows to improve business efficiency. Strong background in supporting project-driven e...

Skills & Expertise

Virtual Assistance & Admin

Sales & Business Development

Data & Analytics

AI & Automation

PerplexityBeginner
ZapierBeginner

Customer Success

Work Experience

ADMINISTRATIVE ASSISTANT

CROSSING EAGLE LOGISTICS LTD. RECRUITMENT OFFICE

Apr 2024 - Present

Job Responsibilities:

Utilized Google Docs, DocuSign, and Google Calendar to manage the director's schedules, improving time management and meeting attendance compliance. Coordinated and managed calendars by scheduling meetings, appointments, and events efficiently, ensuring optimal time management and minimal conflicts. Maintained and regularly updated manual and digital filing systems, improving document retrieval ti...

Calendar ManagementResearch & Information GatheringDocument ManagementCalendlyAsanaMeeting CoordinationExecutive Assistant ServicesTravel PlanningData EntryEmail Management

EARTH WORKS INSPECTOR

KENYA RURAL ROADS AUTHORITY (KERRA)

Jul 2023 - Apr 2024

Job Responsibilities:

Coordinated with civil engineers on the planning, design, and implementation of infrastructure projects. Executed surveying activities, including measurements, leveling, and data documentation. Testing of construction materials such as soil, concrete, and asphalt. Conducted site inspections to monitor construction progress and ensure compliance with project plans. Collected, recorded, and analyzed...

Calendar ManagementData EntryEmail ManagementResearch & Information GatheringMeeting CoordinationExcel (Advanced)

SALES REPRESENTATIVE

ULTRA PROMO LIMITED

Jan 2023 - Jul 2023

Job Responsibilities:

Generated sales by identifying customer needs and recommending appropriate printing and branding solutions. Built and maintained positive relationships with customers to encourage repeat business. Communicated product features, benefits, and pricing clearly to customers. Handled customer inquiries, objections, and complaints professionally to ensure satisfaction. Prepared and presented quotations...

Research & Information GatheringLead GenerationAccount ManagementWarm Outreach & Appointment SettingCold CallingSales PresentationsZoho CRMDocument ManagementData EntryEmail Management

Quick Stats

Age25 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

VIRTUAL ASSISTANT

Education

Associate's Degree

NYERI NATIONAL COLLAGE

2019 - 2022