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Profile Description

Executive Virtual Assistant with strong experience supporting day-to-day operations through calendar and task management, professional communication, research, data entry, document preparation, and administrative coordination. Highly organized, detail-oriented, and proactive, with the ability to manage competing priorities, maintain confidentiality, follow through on deadlines, and anticipate administrative needs. Comfortable working independently in remote environments, learning new tools quickly, and providing reliable support that allows executives and teams to stay focused on high-value priorities.

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Proactive and detail-oriented Executive Assistant with several years of experience supporting executives, founders, and remote teams. Skilled in calendar and inbox management, meeting coordination, task tracking, research, documentation, stakeholder communication, and daily operations. Proficient in Google Workspace, Canva, and project management tools. Recognised for excellent written and spoken English, reliability, discretion, strong organisational skills, and the ability to anticipate needs, manage competing priorities, and work independently in fast-paced remote environments.

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I am a results-driven Sales Professional and Executive Assistant with extensive experience in lead generation, client relationship management, and driving revenue growth. I am skilled in managing sales pipelines, conducting outbound prospecting, identifying potential clients, and converting qualified leads into successful deals. Proficient in CRM systems and professional client communication, I have a proven ability to support high-performing sales teams, manage administrative responsibilities, and deliver excellent results in fast-paced remote work environments.

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Your real estate deadlines are getting stressful. Files get disorganized. Communication feels scattered. And listings? They don’t always get the visibility they deserve. What you really need is someone who can step in, take control of the backend and bring order to the chaos. This is where I come in as your partner. I support real estate professionals with reliable administrative support, handling everything from contract-to-close coordination to detailed file management and accurate data entry. Here is how I can make your life easier: 1. Listing Preparation Getting a listing ready takes forever because of descriptions, photos, MLS uploads, marketing. If listings aren’t polished and uploaded correctly, they don’t get noticed. I handle everything from MLS uploads to Zillow marketing, property descriptions and coordinating photos using MLS platforms, Canva and Google Workspace so your listings look professional and get maximum exposure. 2. Tenant Background Checks. Screening tenants is tedious and missing details can come back to haunt you. A bad tenant can mean late payments, evictions or headaches down the line. I perform thorough background checks, reference verification and document collection using Tenant Screening Services, DocuSign and CRM tools giving you confidence that every tenant is qualified and ready. 3. Appraisal Reports. Appraisal paperwork is confusing, easy to misplace and delays can stall closings. Missing or inaccurate appraisal documents create compliance issues and frustration for clients. I organize, review and track appraisal reports using CRM tools, spreadsheets and cloud storage (Google Drive/Dropbox) so everything is accurate, up-to-date and ready when you need it. 4. Property Tax Calculations. Figuring out property taxes can be complicated and time-consuming. Mistakes can lead to overpayment or disputes with clients or authorities. I handle precise property tax calculations, reconciliation and documentation using Excel, accounting software and municipal tax databases, keeping everything correct and stress-free. With me on your team, you get smooth transactions, organized files, strong client communication, and listings that stand out so you can focus on growing your business and closing more deals. I am ready when you are to hop on a free 10 minute Google Meet call to discuss how we can partner to make your real estate experience seamless. Send me a message "REAL ESTATE" right away to book the call. Thank you for visiting my profile. Hylease Asena.

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Profile Description

Virtual Executive Assistant with 4+ years of experience supporting senior executives and remote teams. Skilled in calendar and inbox management, meeting coordination, executive communications, project tracking, and administrative operations. Proactive, organized, and tech-savvy, with experience using AI tools to streamline workflows and improve productivity. Committed to providing reliable, confidential, and proactive executive support.

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I am a Bookkeeper with 7+ years of experience supporting US clients with their bookkeeping and accounting needs. I specialize in QuickBooks Online and am a QuickBooks Online ProAdvisor Level 1. My experience includes bank reconciliations, accounts payable and receivable, payroll, expense categorization, financial reporting, sales tax filings, and [phone hidden] preparation support. I also have training in Profit First and US Pure Bookkeeping. I am detail-oriented, reliable, and organized, with a strong commitment to maintaining accurate financial records and helping business owners understand their finances. I can work independently, meet deadlines, and adapt to new systems and processes.

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I help busy executives, healthcare practices and growing businesses run smoother operations saving 10+ hours per week through smart administrative systems, Healthcare workflows and AI-powered automation. EXECUTIVE & ADMINISTRATIVE SUPPORT . Calender & Inbox management, executive scheduling, travel coordination . End-of-day reports, project documentation, stakeholder communication .CRM management (Zoho, Asana, HubSpot), operations monitoring .Remote team coordination and Workflow optimizatiom MEDICAL VA & DENTAL BILLING . HIPAA- compliant patient intake, EHR/EMR management . Dental insurance verification, CDT coding, claims submissions (Primay & Secondary) . Denial management, payment reconciliation, revenue cycle support . Appointment scheduling , telehealth coordination, insurance pre-checks AI AUTOMATION & WORKFLOW BUILDING . Building AI agents and Automation workflows to eliminate repetitive tasks . Intergrating tools like Make, Zapier, n8n and open AI . Automating reprting, data piplines, client onboarding and communications DATA ANALYSIS & OPERATIONS . Data entry, cleaning, validation with 99% + accuracy . Excel, SQL, Power BI dashboards and reporting . Operations monitoring, dispatch boards, TMS/freight support TOOLS I USE DAILY Google Workspace, Microsoft Office, Asana, Zoho, EHR/EMR systems, Dispatch/TMS Boards, Wunderbuild, Buildxact, Excel, SQL, Power BI I bring 5+ years or remote experience, strong attention to detail and a proactive mindset. Whether you need someone to run your executive office, clean your billing woorkflows or build automations that save you time I deliver reliable, confidential, high-quality work Let"s talk about how I can free up your time and keep your operations running smoothly

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Profile Description

Bachelor of Business Management professional with experience in executive assistance, administration, customer service, billing, bookkeeping, data entry, and operations. Skilled in calendar and travel coordination, meeting support, stakeholder communication, confidential documentation, and managing competing priorities. Proficient in Microsoft Office, Google Workspace, Outlook, CRM and ERP systems, QuickBooks, Sage, and project and calendar management tools. Organized, proactive, and detail-oriented, with the ability to anticipate needs, resolve issues, and provide reliable administrative and business support.

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Dedicated to turning complex insurance processes and busy practice schedules into seamless patient experiences. Adaptable Medical Virtual Assistant, Insurance Specialist, and Patient Service Coordinator with extensive experience managing practice operations remotely. Proficient in verifying multi-payer insurance benefits, obtaining complex prior authorizations, coordinating patient appointments, and resolving administrative inquiries with speed and precision. A natural problem-solver who bridges the gap between healthcare providers, insurance companies, and patients to optimize workflow efficiency, improve clean claim rates, and deliver outstanding patient care at every touchpoint. Let’s connect! Talk to me about your clinical support, insurance verification, or virtual assistant needs—I’d welcome the opportunity to discuss how I can add immediate value to your team

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E-commerce customer support specialist with 10+ years of experience, including 8+ years supporting US-based Shopify, Amazon, and subscription-based brands across email, chat, and marketplace channels. Maintains 95%+ CSAT while resolving [phone hidden]+ daily tickets, with proven results in retention-focused support, refunds and chargebacks, subscription management, and escalation handling. Proficient in Gorgias, Zendesk, HelpScout, Recharge, and Amazon Seller Central.

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Customer service professional with 5+ years in BPO, 95%+ SLA, and Zendesk and Freshdesk skills.Remote

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BPO customer support professional with 5+ years in client-facing roles, account management, customer success across client retention, travel accounts, administration, and Operations management, supporting U.S. based customers by phone, email, and chat. Consistently meets 95%+ QA targets with a 98% CSAT, a 23% customer save rate, and strong FCR and AHT results. Skilled at handling difficult calls, negotiating cancellation and refund requests, organizing itineraries, and troubleshooting online accounts, with accurate CRM documentation and full ownership of each case through resolution. Native fluency in English and comfortable working rotating shift rosters, including weekends.

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Profile Description

I’m a results driven professional with 10+ years of experience in customer service, client success, account management, sales, lead generation, and business operations. I’m skilled at building strong client relationships, solving problems, managing workflows, and keeping daily operations organized and efficient. I’m proactive, detail oriented, adaptable, and comfortable working independently or with a team. I take ownership of my responsibilities, communicate clearly, and always look for ways to improve processes and deliver a great client experience. My goal is to bring value to every team I work with, go the extra mile, and consistently deliver results that make a difference.

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I help business owners manage day-to-day operations through administrative support, CRM management, email marketing, customer service, and rental support. I have over two years of experience with GoHighLevel, including CRM management, workflow automation, forms, calendars, email campaigns, and client portals. My other experience includes inbox and calendar management, customer enquiries, follow-ups, data entry, social media scheduling, tenant communication, rental enquiries, and property-related administrative tasks. I have supported international clients and am comfortable working remotely, managing priorities, and keeping business operations organized. I am looking for a long-term remote opportunity where I can contribute my skills, support a team, and help keep daily operations running smoothly. Key Skills Virtual Assistance Administrative Support GoHighLevel (GHL) CRM Management Workflow Automation Email Marketing Support Inbox and Calendar Management Customer Support Data Entry Social Media Scheduling Client Portal Management Trello and Asana Availability Open to full-time and part-time remote opportunities. Preferred Roles Virtual Assistant, Administrative Assistant, CRM Assistant, GoHighLevel Virtual Assistant, Email Marketing Assistant, and Operations Assistant.

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A medical virtual assistant with over 1 year of experience in healthcare operations. I help providers by streamlining healthcare operations, allowing them to fully focus on patient care. I have experience with patient intake and registration, insurance verification and eligibility check, patient communication, and EHR documentation. I have worked with Simple Practice, DrChrono, and Optimantra EHR systems, and I bring experience working in ICT support, which has equipped me with invaluable technical skills and skills in maintaining privacy and security.

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I help therapists and mental health practitioners get their admin off their plate so session time stays session time. HIPAA-certified Mental Health VA. I handle session note transcription ([link hidden]), scheduling and telehealth logistics ([link hidden], Zoom, Google Calendar), intake forms, and day-to-day practice admin not clinical work, just everything around it. Four+ years in healthcare admin (EHR systems, patient records, insurance coordination) means I already understand how a practice runs, not just the tools. Most practitioners I work with reclaim 5-7 hours a week. Portfolio with sample templates below happy to walk you through them.

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I am an experienced Virtual Assistant and Administrative Support professional with over 5 years of hands-on experience supporting business owners, executives, entrepreneurs, and professionals across healthcare, clinical research, legal services, construction, logistics, and professional services. My experience covers administrative and executive assistance, email and inbox management, calendar scheduling, travel planning, client communication, CRM management, records organization, data entry, online research, invoice tracking, vendor coordination, and day-to-day business operations. I have managed high-volume executive inboxes, including organizing over 120,000 Outlook emails in under 72 hours, coordinated 30+ meetings across different time zones, maintained over 100 client records, and supported more than 150 clinical studies and trials. I am proficient in tools such as Microsoft 365, Outlook, Excel, Google Workspace, Trello, Asana, Notion, Airtable, [link hidden], Slack, Zoom, Calendly, GoHighLevel, HubSpot, Zoho CRM, Canva, Xero, QuickBooks, FreshBooks, Wave, and Square. What makes me a great person to hire is my ability to adapt to different business environments, understand priorities, take ownership of assigned responsibilities, and provide dependable support without constant supervision. I value clear communication, confidentiality, accuracy, and consistency in every task I handle. With a degree in Public Administration and certification as a Virtual Assistant Trainer, I combine administrative knowledge with practical experience to help businesses stay organized, maintain smooth operations, and deliver better day-to-day support.

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Executives hire me when things are moving fast and they can't afford for anything to slip. Over the past four years I've supported founders in the US, Spain, and South Korea, a Berlin-based tech company, and C-suite teams across multiple time zones, keeping inboxes clear, travel smooth, finances reconciled, and projects on track while they focused on the work that actually needed them. I work across QuickBooks, Xero, Asana, Notion, and most tools that land in my inbox. I pick things up fast, ask the right questions, and rarely need to be told something twice.

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I have over 3 years of experience in customer service. I have held both inbound and outbound positions where I performed live chats and emails at Netflix and assisted customers in the healthcare industry. My responsibilities included managing customer complaints and inquiries, gathering feedback, ensuring customers are satisfied and working together with other departments. Additionally, I have managed billing collection in inbound and outbound calls. I am also HIPAA certified. Also, I have done cold calls in the real estate business, and therefore, it is quite easy for me to communicate with customers who I have never spoken to before. Recently, I have been working in the telehealth industry providing services related to prescription for weight loss. In this position, I was responsible for both outbound and inbound calls, emailing, chatting, and escalation issues with providers, clinicians, and developers. Communication with customers took place via Slack, and the CRM was Zendesk – HIPAA certified again. I really love to jump on any customer inquiries and make sure customers are satisfied and feel cared about. Effective communication and problem solving are just some of my strong points.

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Profile Description

I have a background in customer service, sales, lead generation, and CRM management, with experience communicating with customers, handling inquiries, and building strong client relationships. I also have experience training customer service and sales teams, as well as creating and running marketing campaigns and sales funnels using GoHighLevel. I’m comfortable handling challenging conversations, staying calm under pressure, and providing clear, helpful responses. I’m also detail-oriented, quick to learn new tools, and proactive about identifying recurring issues and improving processes. I believe I’d be a great hire because I combine strong communication skills, a customer-first mindset, and technical experience with CRMs and automation. I take ownership of my work and focus on delivering a positive customer experience while helping the business run more efficiently.

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