Administrative Operations SpecialistAdministrative Operations Specialist
Knight
$1,500
per month
($9/hour)
Profile Description
Bachelor of Business Management professional with experience in executive assistance, administration, customer service, billing, bookkeeping, data entry, and operations. Skilled in calendar and travel coordination, meeting support, stakeholder communication, confidential documentation, and managing competing priorities. Proficient in Microsoft Office, Google Workspace, Outlook, CRM and ERP systems, QuickBooks, Sage, and project and calendar management tools. Organized, proactive, and detail-orie...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
Data & Analytics
Customer Success
AI & Automation
Human Resources
Virtual Assistance & Admin
Content & Writing
Finance & Accounting
Work Experience
Executive Virtual Assistant
Oja Online Store
Jan 2026 - Jun 2026
Job Responsibilities:
Provided comprehensive executive and administrative support, managing calendars, meetings, travel arrangements, events, vendors, stakeholder communication, and follow-ups. Coordinated competing priorities, prepared meeting and payment documentation, managed confidential records, and ensured executives had the information and resources needed for timely decision-making. Liaised with internal teams,...
Admin Assistant
AMIU
Nov 2021 - Dec 2025
Job Responsibilities:
• Functions & Achievements: Provided administrative and operational support by coordinating calendars, meetings, travel arrangements, vendors, events, stakeholder communication, and payment documentation. Managed logistics-related follow-ups, maintained accurate and confidential records, and coordinated resources and operational requirements to support smooth and timely execution of departmental a...
Virtual Assistant
Oja Online Store
Aug 2020 - Jul 2021
Job Responsibilities:
• Functions & Achievements: Coordinated daily e-commerce operations, including product listings, order processing, inventory management, customer support, and delivery coordination. Maintained accurate product and sales records, resolved customer issues, coordinated with suppliers and delivery partners, and ensured the online store remained organized and operational.
Customer Service Manager
JKLP Global Limited
Oct 2018 - Jul 2020
Job Responsibilities:
• Functions & Achievements: Coordinated training programs, workshops, staff development activities, schedules, logistics, participant communication, training materials, and documentation. Managed office operations, customer service, and supervised a team of 3 staff while coordinating data collection, analysis, reporting, and document management. Organized training activities from planning through...
Billing & Accounts Assistant
AON Minet Kenya
Nov 2014 - Dec 2017
Job Responsibilities:
Functions & Achievements: Processed claims documentation, maintained accurate digital records, and supported billing, invoicing, and payment documentation. Coordinated with internal teams to ensure timely claims processing, accurate financial records, and compliance with company policies.