Medical Virtual AssistantMedical Virtual Assistant

Job Responsibilities:

Answered incoming phone calls and responded to patient emails in a professional and timely manner. Managed patient records, scheduling, and administrative updates with keen attention to detail. Managed appointment schedules using the SimplePractice EHR system. Communicated effectively with patients using clear, empathetic, and professional language. Collaborated with the existing team members... more...

Job Responsibilities:

Improved organizational efficiency by managing executive calendars and coordinating meetings across multiple U.S. time zones. Enhanced client communication and engagement through professional email correspondence and timely follow-ups. Streamlined office operations by coordinating travel arrangements and detailed meeting logistics. Supported daily administrative functions through accurate data... more...

Job Responsibilities:

Resolved tier II documentation and system-related requests by diagnosing issues, coordinating resolutions, and ensuring timely escalation when required. Improved data reliability and operational continuity by auditing, updating, and maintaining structured system records and backend documentation. Reduced recurring errors by identifying incomplete or inconsistent submissions and implementing proa... more...

Job Responsibilities:

Managed patientscheduling, follow-ups,and providercalendars usingDrChrono,ensuringappointments ran smoothly. Improved patient experienceand providerworkflowefficiencybymanagingscheduling, follow-ups,and patient communication usingSimplePractice. Maintained accurate and organized electronic health records by registering patients, preparing charts, and updating clinical information within EHR/PSM... more...