Virtual Assistant | Customer Support | Lead AcquisitionVirtual Assistant | Customer Support | Lead Acquisition
Rushiel
ID Verified$1,000
per month
($6/hour)
Profile Description
I’m a results driven professional with 10+ years of experience in customer service, client success, account management, sales, lead generation, and business operations. I’m skilled at building strong client relationships, solving problems, managing workflows, and keeping daily operations organized and efficient. I’m proactive, detail oriented, adaptable, and comfortable working independently or with a team. I take ownership of my responsibilities, communicate clearly, and always look for ways to...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
E-commerce & Marketplace
Marketing & Growth
Virtual Assistance & Admin
Sales & Business Development
Work Experience
Lead Receptionist
Rutti & Dodson Digital
Oct 2024 - Oct 2026
Key Achievements:
Managed daily front desk and administrative operations to keep appointments and client communications organized. Coordinated appointment scheduling and followed up on deposits to help reduce booking delays and missed confirmations. Monitored AI chatbot conversations and supported timely responses to client inquiries. Maintained booking and sales pipelines to keep client requests and follow ups on track. Prepared weekly performance reports to support operational tracking and decision making. Helped deliver a smooth, professional client experience through proactive communication, attention to detail, and reliable follow through.
Pause Client Coordinator
Millionaire Commerce
Jan 2025 - Feb 2026
Key Achievements:
Handle pause requests for clients in the eCommerce coaching program, managing communication across email, SMS, and CRM. Track and process requests, create tasks, document notes, and coordinate with internal teams. Provide proactive client support to ensure a smooth and positive pause experience
Account/ Client Success Manager
Internet Money AI
Nov 2022 - Oct 2024
Key Achievements:
Managed invoicing, payments, loan status, client onboarding/offboarding, contracts, cancellations, and refunds. Set up and managed Shopify, TikTok, and Outlook accounts; oversaw order fulfillment, ad campaigns, and support issues. Tracked sales, profits, created reports, content calendars, and managed product pages. Facilitated coaching calls, assigned tasks for projects, trained new hires, and maintained SOPs.