Discover Full-Time Remote Professionals Worldwide

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I’m a Virtual Assistant and operations support professional with 5+ years of experience supporting US and Australian clients, backed by a professional background in laboratory operations and quality systems. My experience has taught me how to manage both people and processes with accuracy, organization, and attention to detail. In my VA work, I support day-to-day operations through administrative and executive support, CRM and database management, lead research and outreach, scheduling, client communication, podcast booking, and workflow coordination. I also have hands-on experience with workflow automation and GoHighLevel, and I’m continuously building my skills in digital systems and automation to help businesses streamline repetitive tasks and keep their operations running efficiently. Before transitioning into remote support, I worked in medical and water laboratory environments where accuracy, documentation, quality control, and compliance were critical. I performed laboratory testing, maintained records and reports, managed inventory, coordinated with suppliers, and developed and maintained SOPs in accordance with laboratory quality standards and ISO requirements. This combination of administrative, operations, and laboratory experience has shaped how I work: organized, detail-oriented, process-driven, and comfortable handling sensitive information and tasks that require accuracy. My core areas of support include: • Executive amp; Administrative Support • Calendar amp; Inbox Management • CRM amp; Database Management • Lead Research amp; Outreach • Podcast Research amp; Booking • Scheduling & Workflow Coordination • SOP & Process Documentation • Workflow Automation & GoHighLevel • Data Management & Reporting • Social Media & Content Support I’m open to remote opportunities in Executive Assistance, Virtual Assistance, Administrative Support, Operations, CRM, and Workflow Automation. If you’re looking for someone who can bring reliable day-to-day support while also thinking about systems, processes, and efficiency, I’d be happy to connect.

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With 6+years experience of csr/tsr handling inbound calls, emails, chat, scheduling, billing, sales, purchasing, and data entry thru Sap.

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Professional with experience in property management, customer service, travel reservations, lead generation, and virtual assistance. Skilled in managing short-term rental bookings through Airbnb, [link hidden], and Vrbo, coordinating vendors and property turnovers, resolving guest concerns, and supporting sales activities. Proficient in Guesty, Breezeway, Aircall, Expedia Partner Central, and Amadeus. Demonstrates strong communication, organization, problem-solving, and time-management skills, with a commitment to delivering excellent customer service and supporting efficient business operations.

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A highly motivated, reliable, and detail-oriented Virtual Assistant and Amazon E-commerce Manager with experience in administrative support, customer service, product research, product listing optimization, order processing, and inventory management. Skilled in managing daily business operations, handling customer inquiries, organizing data, and providing efficient solutions to help businesses grow. KEY SKILLS & EXPERTISE Virtual Assistance & Administrative Support Amazon Seller Central Management Amazon Product Research & Sourcing Product Listing Creation & Optimization Order and Inventory Management Customer Service & Email Management Data Entry & Web Research Competitor Analysis Order Tracking & Processing Google Workspace & Microsoft Office Time Management & Organization Problem-Solving & Multitasking WORK EXPERIENCE Virtual Assistant / Amazon E-commerce Manager Managed daily administrative tasks and business operations. Assisted with Amazon Seller Central account management. Conducted product research and competitor analysis. Created and optimized product listings. Monitored inventory, orders, and product performance. Handled customer inquiries and provided professional support. Managed emails, spreadsheets, and business records. Helped improve workflow, productivity, and customer satisfaction.

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Medical Records Coordinator, managing medical billing, claims, HIPAA compliance, and over 150 calls a day. I also work weekends as a Virtual Assistant for a dental practice, handling patient scheduling, outreach, and video onboarding. Before that, I was a Brand Ambassador at a digital bank, guiding customers through account opening and app features. Earlier, I worked remotely as an Office Administrator, managing board packs, minutes, and diaries. I also spent several years as a private tutor, teaching primary school learners in person and over Zoom. My career began in a call centre, where I handled [phone hidden] international customer calls every day.

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Organised, detail-oriented administrative and travel professional with 5+ years in travel and hospitality, including luxury and high-end client service. Hands-on with Sabre GDS and CRM tools to coordinate itineraries and reservations, handle scheduling and booking modifications, and organise client travel documents. Manages client communication by email and phone (75+ calls a day) with strong written and spoken English, and is proficient in Microsoft Office, Google Workspace and email management. Calm and accurate when handling multiple client requests, with a Diploma in Hospitality Management from Kenya Utalii College.

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Results-driven Online Business Manager with 7+ years of experience managing and scaling e-commerce brands across Amazon, Shopify and multi-channel marketplaces. Proven expertise in operations management, product launches, team leadership, customer experience, email marketing, and process optimization. Strong record of improving efficiency, increasing revenue and building systems that support long-term growth. Also provided support in Shopify store setup, listing optimization, recruitment coordination, social media management, and business process improvements. E-commerce Operations • Amazon FBA/FBM • Shopify Management • Product Launches • Inventory Control • SOP Development • Team Leadership • Customer Support Management • Email Marketing • Listing Optimization • KPI Reporting • Vendor Coordination • Process Automation • Project Management

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I'm a detail-oriented and dependable Virtual Assistant and Customer Support Specialist with experience of over 2years managing administrative tasks, supporting clients across multiple channels, and keeping day-to-day operations running smoothly. I handle email and calendar management, data entry, scheduling, document preparation, and research, while also resolving customer inquiries via email, chat, and phone with resolved 50+ tickets daily maintaining a 90% satisfaction score,with patience, clarity, and professionalism. I'm proficient in tools such as Google Workspace, Microsoft Office, Zoom, Slack, Trello or Asana, and CRM and helpdesk platforms like Zendesk or Freshdesk. I communicate clearly in writing and in conversation, prioritize well under pressure, and take ownership of problems from first contact through to resolution. Clients and teams can count on me for timely follow-through, accuracy, and a calm, solution-focused approach. I'm known for turning frustrated customers into satisfied ones, streamlining repetitive processes, and being a proactive partner who anticipates needs rather than waiting to be asked. I work independently, adapt quickly to new systems, and treat client confidentiality seriously.

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Experienced Virtual Assistant with a background in administrative support, email marketing, customer service, lead generation, and SEO outreach. I have supported Australian real estate clients, handled executive administrative tasks, managed email correspondence, coordinated calendars, conducted prospect research, and performed outbound customer follow-ups. I also have experience with Klaviyo, HubSpot, Zendesk, Ahrefs, Semrush, Google Analytics, and Microsoft Office. I am detail-oriented, reliable, adaptable, and comfortable working independently in remote environments. I am seeking a long-term remote opportunity where I can contribute my organizational, communication, and digital marketing skills while continuing to grow professionally.

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Executive Virtual Assistant and Operations & Systems Specialist with 5+ years of experience supporting U.S.-based founders, executives, and growing businesses. Skilled in executive support, calendar and inbox management, project coordination, CRM management, workflow optimization, documentation, and day-to-day business operations. I also specialize in AI-assisted web and software development, business automation, CRM/workflow systems, API integrations, and building practical digital solutions that reduce manual work and improve operational efficiency. Experienced with tools such as GoHighLevel, n8n, ClickUp, Notion, Slack, Google Workspace, and AI development tools. I bring a combination of reliable execution, systems thinking, technical problem-solving, and operational judgement, allowing me to support the work itself while also improving the systems behind it.

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I am a detail-oriented and results-driven professional with extensive experience in customer support, account management, and administrative operations within fast-paced, global environments. I bring strong organizational, communication, and problem-solving skills, with a proven ability to manage high-volume workloads, streamline processes, and support cross-functional teams. With a background in fintech support, virtual assistance, and accounting coordination, I am adept at handling data, resolving complex issues, and ensuring smooth day-to-day operations. I am highly adaptable, tech-savvy, and committed to delivering efficient, accurate, and customer-focused results in remote or hybrid work settings.

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I am an experienced Virtual Assistant specializing in comprehensive administrative support, email management, and executive data handling. I bring advanced proficiency in managing complex inboxes, handling professional correspondence with zero errors, and keeping digital workflows organized. With over 5 years of professional corporate communications background, I possess a sharp eye for detail, strong organizational skills, and absolute reliability under pressure. I am fully equipped to streamline your daily administrative tasks, manage email scheduling seamlessly, and deliver exceptional support to keep your operations running smoothly.

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Healthcare support professional with over 5 years of experience handling U.S. healthcare accounts, specialising in medical administration, patient coordination, and pharmacy-related processes. Skilled in managing prescription orders, verifying patient information, and ensuring compliance with healthcare regulations. Currently working as a Medical Orders and Pharmacy Dispatch Coordinator for an Australian client, responsible for coordinating medical orders, liaising with pharmacies, and ensuring timely and accurate dispatch of medications. Known for strong attention to detail, efficient remote work management, and the ability to support healthcare teams while maintaining high standards of patient care and service.

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I am quick to learn and have 7+ years of BPO experience. This help me adapt to new processes. I know how to handle customers specially for those who are difficult. I am empathetic, attention to detail and can give assurance to the customer.

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Customer Support and Operations professional with hands-on experience in high-volume customer communication, real-time issue monitoring and accurate record keeping across CRM and ticketing platforms. Currently serving as a Business Development Representative, handling end-to-end customer interactions by telephone, email and chat while consistently meeting service-level expectations, KPIs and response-time targets. Combines a strong technical foundation — troubleshooting, networking fundamentals and CCNA studies in progress — with calm, structured problem solving under pressure. Targeting remote Customer Service, Customer Support, Call Centre and Customer Operations roles.

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SOUND ADVICE BPO POSITION: SOLAR OPERATIONS MANAGER DATE: AUGUST 20, [phone hidden] TO MARCH 28, [phone hidden] JOB DESCRIPTION: • Develop and implement call center policies and procedures • Hire, train, and supervise call center staff • Monitor and analyze call center performance metrics to improve quality and productivity • Identify areas for operational improvement and develop strategies to address them • Ensure adherence to company and industry regulations and standards • Maintain positive relationships with clients and stakeholders • Prepare and present reports on call center operations to senior management • Devise ways to optimize procedures that employees are expected to follow during and between calls;. • Managed and led a team of appointment setters to generate qualified solar consultation appointments • Set and tracked KPIs including call volume, conversion rate, and appointment show rate • Developed and optimized call scripts, improving appointment booking conversion rates • Monitored team performance through call reviews, coaching, and real-time feedback • Oversaw CRM management, ensuring accurate lead tracking and timely follow-ups • Coordinated with sales and marketing teams to align lead quality and campaign performance • Implemented process improvements that increased team productivity and reduced lead response time • Generated daily and weekly performance reports to guide decision-making, Trained and onboarded new agents, improving ramp- up time and overall team efficiency BIZ SUPPORT SOLUTIONS BPO POSITION: BUSINESS DEVELOPMENT /OPERATIONS MANAGER DATE: JAN 20, [phone hidden] – JULY 18, [phone hidden] JOB DESCRIPTION: • Leads and communicates the Service Operations Strategy to team Leads and team members Strong interpersonal & influence management skills. • Knowledge of Client and end user requirement • Identify opportunities of improvement with in his Queue • Monitor the performance of the team leads, team members and new hires for his respective Queue. >Undertake one-on-one and group interactions to provide appropriate inputs. • Maintain continuous focus on process metrics, quality and cost and to escalate exigencies and non-compliances in respective Queue. • Provide functional support & direction on operational needs to the team leads and team members. Floor management, team rostering and intra-day management for 24/7/365 operations. COMPANY: TELPROS INC POSITION: OPERATIONS MANAGER DATE: June 5, [phone hidden] – SEPTEMBER 11, [phone hidden] JOB DESCRIPTION: • Make outbound calls to potential customers • Qualify leads and set appointments for sales team • Follow up with leads and ensure customer satisfaction • Maintain accurate records of calls and appointments in CRM system • Communicate effectively with team members and management • Meet or exceed weekly and monthly appointment setting goals • Stay up-to-date with product and service knowledge • Provide feedback to improve sales and marketing strategies

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Provided customer service, sales, CRM, lead generation, and administrative support for business operations.

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Highly experienced Lead Generation Specialist, Cold Caller, GoHIghLevel, and Trainer with 10+ years in customer service, sales, and client relationship management. I help businesses grow by generating qualified leads, optimizing outreach strategies, and delivering exceptional client experiences from first contact to conversion. Proficient in multiple CRM, sales, and marketing tools to ensure smooth operations and measurable results. Services I Offer: * Lead generation and prospecting using Lusha, ZoomInfo, Ulinc, and GoHighLevel * Cold calling via RingCentral to identify, qualify, and convert leads * Email marketing campaign setup, management, and optimization using MailerLite * CRM management, database building, and real-time lead updates * Landing page creation and optimization to improve conversions * Sales calls, upselling, and cross-selling tailored to client needs * Client onboarding and workflow automation in GoHighLevel * Customer support via phone, email, and chat for inquiries, disputes, and technical issues * Campaign performance analysis and ROI reporting * Fraud monitoring and account security checks * Team coaching, training, and performance management * Script creation, sales spiels, and process documentation * Resolving escalations and complex client concerns with professionalism * Time, calendar, and task management for efficient operations * Negotiation and deal-closing strategies to exceed sales targets

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Versatile professional with over eight years of experience in customer service, team leadership, sales, and real estate support. Experienced in leading a team of 20 agents, qualifying leads, negotiating purchase terms, and supporting investor relations and transactions. Skilled in coordinating property repairs, worker schedules, tenant concerns, material purchasing, and vendors remotely. Brings clear communication, strong organization, and consistent follow-through.

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Results-driven professional with over 6 years of expertise spanning BPO operations, client retention, technical support, and AI data annotation. Proven track record in law firm intake coordination, financial retention management, and digital campaign support. Combines strong analytical problem-solving and communication skills with hands-on experience in training LLMs, delivering exceptional service, and optimizing operational workflows.

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