Rachelle

Virtual assistant, Technical Support, Csr, Admin, scheduler,

Rachelle

ID Verified
800/mo
Meycauayan , Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

With 6+years experience of csr/tsr handling inbound calls, emails, chat, scheduling, billing, sales, purchasing, and data entry thru Sap.

Top Skills

Email Management · 6 yearsEmail Support · 6 yearsLive Chat Support · 6 yearsPhone Support · 6 yearsSocial Media Support · 6 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Email SupportExpert
Phone SupportExpert
Social Media SupportExpert
Technical SupportExpert
Ticket ManagementExpert
Video SupportExpert
IntercomAdvanced
CrispAdvanced
ZendeskIntermediate
LiveChatBeginner

Virtual Assistance & Admin

Email ManagementExpert
Data EntryAdvanced
Calendar ManagementBeginner

Work Experience

Tsr/Csr

Concentrix

Aug 2020 - Present

Phone SupportTechnical SupportEmail SupportTicket ManagementLive Chat SupportSocial Media SupportZendeskVideo SupportCrispIntercom

Quick Stats

Age39 years
English LevelConversational
ID VerificationVerified