Trainer, Team Lead, Outbound Sales and Customer Service

jhon

1,000/mo
Dumaguete City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I am quick to learn and have 7+ years of BPO experience. This help me adapt to new processes. I know how to handle customers specially for those who are difficult. I am empathetic, attention to detail and can give assurance to the customer.

Top Skills

Email Support · 7 yearsLive Chat Support · 7 yearsPhone Support · 7 yearsTicket Management · 7 yearsZendesk · 7 years

Skills & Expertise

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Ticket ManagementExpert
Email SupportExpert
ZendeskExpert
Technical SupportAdvanced
CrispBeginner
Customer.ioBeginner

Data & Analytics

SQLBeginner
Excel (Advanced)Beginner

E-commerce & Marketplace

Order FulfillmentAdvanced
ShopifyIntermediate

Finance & Accounting

QuickBooksAdvanced
BookkeepingAdvanced

Sales & Business Development

SalesforceAdvanced
Zoho CRMAdvanced
Cold CallingAdvanced
B2B SalesIntermediate
Cold Email OutreachIntermediate

Quick Stats

Age24 years
English LevelConversational
ID VerificationNot verified