Medical Records Coordinator.office Administrator,virtualassiMedical Records Coordinator.office Administrator,virtualassi
Dancey
$850
per month
($5/hour)
Profile Description
Medical Records Coordinator, managing medical billing, claims, HIPAA compliance, and over 150 calls a day. I also work weekends as a Virtual Assistant for a dental practice, handling patient scheduling, outreach, and video onboarding. Before that, I was a Brand Ambassador at a digital bank, guiding customers through account opening and app features. Earlier, I worked remotely as an Office Administrator, managing board packs, minutes, and diaries. I also spent several years as a private tutor, te...
Top Skills
Skills & Expertise
Skill Levels Explained:
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Customer Success
Virtual Assistance & Admin
Work Experience
Weekend Virtual Assistant (Part-Time, Remote)
Lakeworth Smile
Sep 2026 - Present
Job Responsibilities:
Handle inbound and outbound patient calls, confirming appointments and following up with patients. • Support patient outreach and follow-up via phone, SMS, and email, keeping communication prompt and professional. • Conduct live video onboarding sessions with patients. • Follow practice SOPs and workflows for scheduling and records, escalating issues to the practice manager when needed. • Prepare,...
Medical Records Coordinator/Administrator (Remote)
Parameds
Apr 2024 - Present
Job Responsibilities:
• Coordinate billing and clinical data between healthcare practices and internal teams, ensuring accuracy across records and invoices. • Handle medical records requests and manage medical billing and claims processes while ensuring strict HIPAA compliance. • Follow established SOPs and workflows for records requests, billing, and claims, and escalate unresolved or complex cases through the correct...
Brand Ambassador — TymeBank
Brand Ambassador — TymeBank
Mar 2024 - Apr 2025
Job Responsibilities:
• Promoted the client's brand to customers and provided digital banking guidance across multiple customer touchpoints. • Assisted clients remotely and in person with account opening and digital channel support, building strong virtual and face-to-face communication skills. • Educated customers on mobile app features, self-service banking, and digital onboarding processes. • Resolved customer queri...
Quick Stats
Education
Associate's Degree
richfiled
2026 - present