Discover Full-Time Remote Professionals Worldwide

Profile Description

I led the delivery of client-focused training programs, managed data entry, and engaged directly with clients to ensure high performance and alignment with Concentrix’s operational standards.

Top Skills

Profile Description

Professional Summary Results-driven professional with extensive BPO experience in sales, customer retention, escalations, training, and team management. Experienced in leading teams, coaching performance, managing client relationships, analyzing business metrics, preparing client reports, and supporting program launches. Currently working as a freelance Virtual Assistant, with experience in administrative support, real estate research, CRM management, and AI-powered workflows using ChatGPT, Claude, and Lovable. Highly adaptable, organized, and focused on delivering measurable results, improving processes, and providing excellent client support. Work Preferences * Work Setup: Remote / Work from Home * Employment Type: Full-time, part-time, or long-term freelance opportunities * Preferred Roles: Virtual Assistant, Executive Assistant, Sales Representative, Sales Closer, Business Development Representative, Client Success Specialist, Account Manager, Operations Manager, and Team Lead * Core Strengths: Sales and negotiation, customer retention, team leadership, training and coaching, CRM management, lead generation, client relationship management, data analysis, and process improvement * Tools: Salesforce, ChatGPT, Claude, Lovable, Google Workspace, and Microsoft Office * Work Style: Proactive, results-oriented, organized, adaptable, and comfortable working independently or leading a team * Professional Goal: To contribute my BPO leadership and freelance VA experience to a growth-oriented organization while building long-term professional relationships and delivering measurable business results.

Top Skills

Profile Description

I’m a General VA who helps business owners stay organized and keep daily operations moving. I handle admin tasks, customer support, scheduling, CRM updates, email management, and ecommerce tasks so you have fewer things to worry about. I’m organized, dependable, and proactive, with a background in teaching that strengthened my communication, patience, and ability to work with different people.

Top Skills

Profile Description

Dedicated and reliable professional with experience in customer service, chat support, and virtual assistance. Skilled in clear communication, problem-solving, and delivering excellent customer experiences. Proficient in handling online chats, managing tasks efficiently, and creating engaging content through copywriting. Fluent in English and Swahili, with a strong commitment to professionalism, accuracy, and client satisfaction. Work Preferences Open to remote and flexible work opportunities in chat support, virtual assistance, and copywriting. Comfortable working independently or as part of a team, with a focus on meeting deadlines and maintaining high-quality results. Available for full-time or part-time roles, including evening and weekend shifts. Prefer roles that involve communication, customer interaction, and administrative support

Top Skills

Profile Description

Professional Experience Summary Results-driven and adaptable professional with almost 10 years of experience in customer service, complemented by experience in claims administration, sales, onboarding, human resources, and general administration. Experienced in customer relationship management, client support, onboarding processes, administrative coordination, and ensuring efficient service delivery. Possesses knowledge and experience in Acquisitions and CLI, with a strong ability to communicate effectively, manage administrative responsibilities, and support business operations. Holds a Bachelor of Arts degree and a certification in Human Resource Management. Demonstrates strong interpersonal, organisational, problem-solving, and communication skills, with the ability to adapt to different working environments and contribute positively to team and organisational objectives.

Top Skills

Profile Description

Results-driven Business Management graduate with over 10 years of experience in executive and administrative support, customer service, finance, office operations, and credit repair support. Experienced in calendar and inbox management, data entry, document preparation, scheduling, travel coordination, client communication, records management, credit report analysis, dispute management, and daily business operations. Proficient in Microsoft Office Suite, Google Workspace, QuickBooks, HRIS platforms, DocuSign, Credit Repair Cloud (CRC), Client Dispute Manager (CDM), CRM systems, Zoom, Slack, Trello, and Asana. Recognised for exceptional organisational skills, attention to detail, problem-solving, and the ability to manage multiple priorities in fast-paced remote environments. Passionate about delivering efficient administrative support, outstanding customer experiences, and operational excellence while helping businesses improve productivity and achieve their goals.

Top Skills

Profile Description

Organized and discreet Executive Assistant, HR, and Operations professional with 13+ years of experience supporting CEOs, business owners, and management teams across hospitality, pharmaceutical, real estate, professional services, and customer operations. Experienced in executive support, HR administration, recruitment coordination, employee onboarding, workforce management, and day-to-day business operations. Trusted to manage sensitive information, coordinate people and processes, maintain accurate records, and keep business priorities on track. Built on a strong foundation in operations and team leadership, with hands-on experience managing a team of 24 employees, overseeing new hires, conducting interviews, coordinating training, managing escalations, monitoring KPIs, and driving employee performance and development. Combines people management with operational discipline, process improvement, and structured reporting to support business efficiency and service quality. Proficient in executive calendar and email management, recruitment support, employee records administration, onboarding, training coordination, performance management, project tracking, vendor management, invoicing, end-to-end accounting cycle support, CRM management, research, and analytics reporting. Also experienced in social media management and content support, including content calendars, scheduling, newsletters, and branded materials. Adept at working independently, handling multiple priorities, and supporting international teams across different time zones.

Top Skills

Profile Description

Hello, my name is Lynne, I am a highly qualified and experienced professional with a strong background in outbound cold calling, appointment setting, sales and marketing management, administration, virtual assistance, and business development across both B2B and B2C industries. With a strong focus on sales and business growth, I bring a comprehensive understanding of the sales cycle, persuasive communication skills, lead generation, relationship building, and customer engagement. I am confident in identifying opportunities, overcoming objections, nurturing leads, and converting prospects into customers. I am analytical, assertive, proactive, and results-driven, with a proven track record of exceeding sales targets and contributing to revenue growth. I am also highly organised, adaptable, and capable of managing multiple priorities while maintaining high standards of professionalism and efficiency. My experience also includes working with CRM systems, managing sales enquiries, coordinating appointments, handling administrative tasks, and supporting day-to-day business operations. I am highly computer literate, proficient in using digital tools and business software, and quick to learn new systems and technologies. My qualifications, certifications, and extensive practical experience position me as a valuable asset to any organisation looking to increase sales, strengthen customer relationships, improve operational efficiency, and achieve sustainable business growth.

Top Skills

Profile Description

Work Preferences I'm looking for a long-term, full-time remote position where i can contribute both my technical skills and operations management experience. I prefer roles involving GoHighLevel, CRM systems, automation, technical operations, team coordination, and process improvement. I'm comfortable working with U.S.-based clients and aligning with their business hours. Professional Summary I have hands-on experience with GoHighLevel, Kajabi, CRM management, workflow automation, funnels, integrations, and technical troubleshooting. My background also includes team leadership and operations management, where i handled client relationships, monitored team performance, reviewed deliverables, coordinated projects, and developed SOPs to improve day-to-day operations. I'm comfortable working across both the technical and operational sides of a business. I enjoy improving systems, solving problems, organizing workflows, and helping teams deliver consistent results. I'm looking for an opportunity where i can apply my technical knowledge and leadership experience while continuing to grow with a company long-term.

Top Skills

Profile Description

Are you feeling Overwhelmed Trying to Grow Your Sales? You’re Not Alone – I’m Here to Help! Together, we’ll turn your sales challenges into success stories. As a B2B and B2C sales expert, I’m dedicated to understanding your unique business needs and becoming your trusted partner in driving growth. Here’s how I’ll make a difference: Tailored Lead Generation: Finding the right leads that truly matter. Persuasive Sales Pitches: Crafting messages that connect emotionally with your prospects. Confident Deal Closing: Turning opportunities into revenue, every time. Let’s achieve success together!

Top Skills

Profile Description

Versatile and results-driven professional with experience in sales, customer service, business development, and client relationship management. Skilled in prospecting, lead generation, communication, problem-solving, and identifying customer needs. Also experienced in website creation and actively exploring application and,combining technical creativity with a strong understanding of business and user needs. Adaptable, eager to learn, and capable of working independently or collaboratively to deliver practical solutions, improve customer experiences, and support business growth.

Top Skills

Profile Description

Learning & Development professional experienced in training development, program implementation, stakeholder coordination, and training delivery. Skilled in facilitating TTTs, certifications, and supplemental learning, managing training documentation, monitoring program progress, and identifying improvement opportunities to ensure successful program launches and smooth transitions to operations.

Top Skills

Profile Description

Seasoned Remote Executive & Operations Specialist with 15+ years of BPO experience, 11 years as a high-performing Freelance Virtual Assistant, and 10+ years delivering top-tier C-Suite, Executive, General, and Real Estate VA support. Master Black Belt Lean Six Sigma Practitioner and Kaizen Professional adept at driving business scalability, seamless back-office solutions, and operational excellence. Proven track record as a Start-up & Transformation Business Consultant, BPO Operations Consultant, and Lead Generator (4 years) focused on continuous improvement and strategic growth. And continuously improving on each project and work handled.

Top Skills

Profile Description

7 years of experience supporting U.S.-based clients across website design, account management, customer success, and customer service. Experienced in managing client relationships, coordinating projects, resolving customer needs, and delivering high-quality digital solutions.

Top Skills

Profile Description

BPO customer support professional with 5+ years in client-facing roles, account management, customer success across client retention, travel accounts, administration, and Operations management, supporting U.S. based customers by phone, email, and chat. Consistently meets 95%+ QA targets with a 98% CSAT, a 23% customer save rate, and strong FCR and AHT results. Skilled at handling difficult calls, negotiating cancellation and refund requests, organizing itineraries, and troubleshooting online accounts, with accurate CRM documentation and full ownership of each case through resolution. Native fluency in English and comfortable working rotating shift rosters, including weekends.

Top Skills

Profile Description

I prefer remote, part-time/full-time opportunities in administrative support, virtual assistance, recruitment coordination, and social media management. I am open to learning new tools and processes, and I value a supportive work environment where I can grow professionally while delivering reliable and organized support to clients. I am an Administrative Professional with over 8 years of experience in administrative support within the insurance industry. My experience includes document management, data entry, recruitment coordination, client communication, reporting, and social media page management. I am organized, detail-oriented, dependable, and willing to learn new tools and systems. As I transition into virtual assistance, I am eager to apply my existing skills, continue developing my knowledge, and help businesses manage their daily operations efficiently.

Top Skills

Profile Description

Dedicated and results-driven professional with experience in customer service, sales, administration, client intake, recruitment, and quality assurance. Skilled in building strong client relationships, handling inquiries, resolving problems, managing daily operations, and achieving business goals. Possesses strong communication, organizational, and problem-solving skills, with experience in banking, call centre operations, and moving and storage services. Adaptable, detail-oriented, and eager to learn new systems and technologies while contributing to the growth and success of an organization.

Top Skills

Profile Description

Highly articulate, detail-oriented client-facing professional with 5+ years of remote experience supporting international clients through digital collaboration across customer and technical support, implementation, and business operations. Customer-focused and results-driven, with expertise in systems analysis, customer communication, troubleshooting, documentation, user training, and cross-functional collaboration. Skilled at managing competing priorities, resolving complex issues efficiently, and building strong client relationships while maintaining accuracy, professionalism, and adaptability in fast-paced remote work environments.

Top Skills

Profile Description

I am a results-driven professional with a Bachelor of Science in Management Accounting and experience in accounting operations, property sales, customer service, and technical support. My background includes handling accounts payable and receivable, payroll, payment processing, account reconciliation, financial reporting, client relationship management, and sales negotiations. I have demonstrated the ability to adapt to different working environments, manage responsibilities independently, and maintain accuracy while meeting business objectives. My experience in both accounting and customer-facing roles has strengthened my analytical, communication, problem-solving, and organizational skills. I am seeking an opportunity where I can contribute my accounting knowledge, professional experience, and willingness to learn while growing with an organization. I am particularly interested in remote and international opportunities that value accountability, continuous improvement, teamwork, and professional development.

Top Skills

Profile Description

Experienced Virtual Assistant with a background in customer service, sales support, real estate administration, lead management, CRM management, data entry, and appointment setting. I am highly organized, detail-oriented, reliable, and comfortable working independently in a remote environment. I communicate professionally, learn new tools quickly, and am committed to providing excellent customer service and supporting business operations.

Top Skills