General VA/ Customer Support Representative

Jecca

800/mo
Lapu-Lapu City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I’m a General VA who helps business owners stay organized and keep daily operations moving. I handle admin tasks, customer support, scheduling, CRM updates, email management, and ecommerce tasks so you have fewer things to worry about. I’m organized, dependable, and proactive, with a background in teaching that strengthened my communication, patience, and ability to work with different people.

Top Skills

Email Support · 4 yearsShopify · 4 yearsTicket Management · 4 yearsCanva · 3 yearsPhone Support · 3 years

Skills & Expertise

Customer Success

Ticket ManagementAdvanced
Email SupportAdvanced
Phone SupportAdvanced
Social Media SupportAdvanced
ZendeskAdvanced
Live Chat SupportIntermediate
LiveChatIntermediate
FreshdeskBeginner

Data & Analytics

Google Sheets (Advanced)Intermediate

Design & Creative

CanvaAdvanced
FigmaBeginner
Social Media GraphicsBeginner
CapCutBeginner

E-commerce & Marketplace

ShopifyAdvanced

Human Resources

SOP WritingBeginner

Marketing & Growth

GoHighLevelBeginner
Content MarketingBeginner
Facebook Business ManagerBeginner
ChatGPT for MarketingBeginner

Sales & Business Development

Cold CallingBeginner

Specialized Skills

Corporate TrainingBeginner
Coaching & MentoringBeginner
Health CoachingBeginner
Nutrition PlanningBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Data EntryBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
Travel PlanningBeginner
AsanaBeginner
NotionBeginner
ClickUpBeginner

Quick Stats

Age33 years
English LevelFluent
ID VerificationNot verified
Portfolio
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