Learning and Development Implementation OfficerLearning and Development Implementation Officer
Mandate,
$1,400
per month
($8/hour)
Profile Description
Learning & Development professional experienced in training development, program implementation, stakeholder coordination, and training delivery. Skilled in facilitating TTTs, certifications, and supplemental learning, managing training documentation, monitoring program progress, and identifying improvement opportunities to ensure successful program launches and smooth transitions to operations.
Top Skills
Skills & Expertise
Skill Levels Explained:
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Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Marketing & Growth
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Learning and Development | Training Implementation Officer
Ubiquity Global Services
Mar 2024 - Present
Key Achievements:
Successful Program Launches: Supported the successful implementation and production launch of 8 new accounts, achieving 100% functional readiness for production Account Growth and Expansion: Contributed to the growth of 3 accounts that expanded their operations by adding new Lines of Business (LOBs) Training Delivery and Certification: Led and supported Train-the-Trainer (TTT) sessions, certifications, and supplemental training to ensure trainers and new hires were prepared for production Training Quality and Improvement: Monitored training effectiveness, identified learning gaps, and coordinated improvements to strengthen knowledge retention and process adherence Stakeholder Collaboration: Worked closely with clients, Operations, Learning Operations, IT, and Quality teams to address implementation concerns and support smooth program launches
Quick Stats
Education
Associate's Degree
Bacolod City College
2021 - 2023