Discover Full-Time Remote Professionals Worldwide

Profile Description

A highly accomplished and results-driven professional with extensive experience in developing and executing strategic sales initiatives, fostering client relationships, and delivering outstanding customer service. Proven expertise in driving revenue growth through data-driven strategies, optimizing business performance, and maintaining the highest standards of service excellence. Known for a customer-centric approach, exceptional problem-solving skills, and a consistent track record of exceeding expectations in both sales’ performance and client support. Passionate about creating sustainable, long-term partnerships, improving customer experience, and delivering measurable business outcomes.

Top Skills

Profile Description

CPA-K qualified Finance and Operations professional with over 10 years of experience spanning FMCG distribution, public sector finance, and running my own business. I bring hands on expertise in full cycle accounting, bookkeeping, budgeting, and reconciliations, with a track record of cutting month end close time, improving cash flow, and cleaning up messy books for growing businesses. Skilled in QuickBooks Online, Xero, and Advanced Excel. I've supported multi entity operations and remote finance functions with the same rigor as an in house controller. I'm available to provide reliable, detail driven virtual finance support, from daily bookkeeping to full financial reporting for businesses worldwide.

Top Skills

Profile Description

Accounting and customer service professional with a BCom in Accounting and over 3 years of experience in bookkeeping, reconciliations, financial reporting and tax compliance, plus a strong background in customer support and guest relations. Skilled in QuickBooks, accurate record keeping and resolving client inquiries promptly, with a friendly, reliable approach to every task.

Top Skills

Profile Description

- Managed full-cycle bookkeeping and produced monthly trial balances and financial reports for seven group entities across South Africa, Ireland, Latvia, Mexico, the United Kingdom, Brazil and Guernsey, ensuring accurate records for management decision-making. - - - Reconciled multi-currency bank and credit-card accounts (ZAR, EUR, USD, GBP, MXN) across seven banking platforms — including FNB, Standard Bank, AIB, Investec, Revolut, Swedbank and BBVA — supporting accurate month-end closes. Prepared and submitted VAT returns monthly for South Africa (VAT201) and bi-monthly for Ireland, maintaining compliance across two tax jurisdictions. Processed monthly payroll for approximately 20 South African employees via SimplePay, including PAYE, UIF and SDL administration, and managed reimbursement and payroll records for approximately 25 Ireland-based international consultants. - Managed accounts payable across six entities (book value approximately R5M), including purchase order creation, new stock item setup, supplier reconciliations and GRN processing. - - - - Managed accounts receivable across four entities (book value approximately R4M), including monthly invoice dispatch, client statements, payment reminder communications and suspension notices. Prepared monthly accrual and deferred income and expense journals for four entities (South Africa, Ireland, Mexico, Latvia) and maintained fixed-asset registers with depreciation calculations for three entities. Processed intercompany expenses and management fees across five entities and maintained stock movement records for FOC issues to the support team. Collaborated with cross-functional teams and external stakeholders to identify and resolve accounting discrepancies, ensuring data integrity across all entities.

Top Skills

Profile Description

CPA-qualified (Parts I, II & III) accounting professional with nearly four years of experience in accounts receivable, billing, bookkeeping, and client support for U.S. and international clients. Skilled in QuickBooks Online, Xero, and Microsoft Dynamics 365, with 99%+ accuracy in invoicing, payment application, reconciliations, and collections follow-up. HIPAA-certified, with U.S. healthcare billing training covering insurance verification, claims, and denial management. Remote-native and experienced in handling 60+ daily client interactions by phone, email, and chat while maintaining a 98% quality rating. Available for the U.S, UK and AU business hours

Top Skills

Profile Description

I am a proactive Executive Assistant who operates as a true partner to business leaders. I help streamline daily workflows, anticipate priorities, manage competing demands and ensure that important initiatives move from ideas to execution. I take ownership of high impact initiatives, coordinate stakeholders, maintain accountability and create the structure leaders need to stay focused on growth, strategy and decision-making. I am adaptable, dependable, highly organized, and solution oriented. I understand that every business leader has different working styles and priorities, so I am flexible with working hours and willing to align my availability with the business leader’s preferred schedule and the needs of the business.

Top Skills

Profile Description

Finance & Accounts professional with 5+ years of progressive experience across accounts payable, cash-flow management, reconciliations, statutory compliance, and financial reporting. Currently owns end-to-end AP operations and daily cash-flow monitoring for a leading credit-information company, resolving discrepancies, strengthening internal controls, and presenting actionable financial insight directly to management. Combines a strong technical accounting foundation with AI enabled reporting and analysis tools to drive efficiency and accuracy. Seeking to bring this ownership mindset and financial rigor to a Finance Lead role overseeing broader financial planning, cash management, and regulatory compliance.

Top Skills

Profile Description

Administrative and client-facing professional with almost three years of experience across public-sector data capturing, records management, and client support, plus remote call-centre experience following up on leads and booking appointments for a US client. Comfortable with high-volume, detail-driven work, CRM systems, and phone-based customer communication, whether processing applications, capturing records, or handling inbound and outbound calls. Reliable, quick to learn new systems, and adaptable across admin, data, and customer-facing roles.

Top Skills

Profile Description

Detail-oriented e-commerce professional with 3 years of hands-on experience managing online stores across the baby products, home décor and jewelry niches. Skilled at keeping daily store operations running smoothly: monitoring performance, coordinating suppliers and product availability, maintaining accurate trackers and reports, and following tasks through to completion. Comfortable working independently in a remote setting, following SOPs, and flagging issues early. Strong written and spoken English, with working knowledge of Excel, Google Sheets and Power BI.

Top Skills

Profile Description

Iam a business operations, client experience and account management professional. I thrive in fast paced, high accuracy environments, resolving escalations, coordinating cross functional workflows and keeping complex processes running smoothly. My background spans process improvement, customer support and operational strategy with a growing interest in how AI and digital tools improve efficiency, enhance customer experiences and support better ways of working.

Top Skills

Profile Description

Results-driven Executive Virtual Assistant and Operations Specialist with a proven track record of supporting fast-paced startups and scaling brands across e-commerce, healthcare, and digital service industries. Known for combining strategic thinking with hands-on execution, I excel at streamlining operations, managing complex workflows, and driving projects from concept to completion. I partner closely with founders and executives to bring structure, clarity, and consistency to their operations, ensuring priorities are managed, systems run smoothly, and nothing falls through the cracks. My approach is both strategic and detail-oriented, allowing me to operate as a true right hand while maintaining a high standard of execution across all tasks. I thrive in high-growth environments where adaptability, discretion, and strong communication are essential, and I take pride in creating order in fast-moving, often ambiguous settings.

Top Skills

Profile Description

Optimized Accounts Payable/Receivable Specialist & Bookkeeper with 5+ years of experience managing $2M+ multi-branch accounts. Proven track record of owning bookkeeping, AR/AP cycles end to end, delivering 100% accurate financial statements, zeroing out year-end unreconciled balances, and empowering executive decision-making through precise cash flow reporting.

Top Skills

Profile Description

Virtual Assistant with 8+ years of experience supporting business operations, customer communication, and administrative workflows across service, logistics, and e-commerce environments. Delivers measurable improvements in scheduling efficiency, response times, and task coordination through structured systems and proactive support. Experienced in managing high volume calendars, handling client communication across multiple channels, and maintaining organized digital workflows in fast paced settings. Known for improving turnaround times, reducing administrative bottlenecks, and ensuring seamless day to day operations for teams and stakeholders. Brings a detail oriented, tech enabled, and solutions driven approach, with the ability to operate independently in remote, globally distributed work environments

Top Skills

Profile Description

If you are feeling overwhelmed by a never-ending to-do list, overflowing inboxes, and daily operational tasks pulling you away from growing your business ? you are not alone. Many entrepreneurs, especially in e-commerce, struggle to balance admin work with scaling and strategy. That is where I come in. I am a General Virtual Assistant with strong e-commerce experience ([link hidden]), here to take operational pressure off your shoulders so you can focus on what truly moves the needle ? sales, growth, and long-term strategy. I have hands-on experience supporting online businesses with customer support, inventory management, product listings, logistics coordination, and digital marketing. I understand how important speed, accuracy, and customer satisfaction are in e-commerce, and I work with that mindset every day. Imagine how much more you could accomplish if you were no longer buried in emails, order follow-ups, stock tracking, and admin work. With me handling the details, you gain back time to scale, optimize, and make better business decisions. How I Can Support Your Business -E-commerce & Operations Support -Product listing creation and SEO-optimized descriptions -Inventory management and stock analysis -Competitor and product research (dropshipping & private label) -Logistics tracking and supplier communication -Customer Support & Communication -Professional email and message handling -Customer inquiries, order updates, and issue resolution -Subscriber and customer database management -Administrative & Organization Support -Inbox and calendar management -Data entry, spreadsheets, and reporting -Task and deadline organization -Marketing & Growth Assistance -Social media post scheduling -Copywriting and captions -Email marketing and subscriber automation -Facebook & Instagram ads launching support I am detail-oriented, highly organized, and proactive ? with a strong understanding of how e-commerce businesses operate day to day. I handle the time-consuming tasks so you can stay focused on scaling and doing what you love most. If you are looking for a reliable VA who truly understands online business and e-commerce operations, I would love to work with you and support your growth.

Top Skills

Profile Description

Dedicated and reliable professional with experience in customer service, chat support, and virtual assistance. Skilled in clear communication, problem-solving, and delivering excellent customer experiences. Proficient in handling online chats, managing tasks efficiently, and creating engaging content through copywriting. Fluent in English and Swahili, with a strong commitment to professionalism, accuracy, and client satisfaction. Work Preferences Open to remote and flexible work opportunities in chat support, virtual assistance, and copywriting. Comfortable working independently or as part of a team, with a focus on meeting deadlines and maintaining high-quality results. Available for full-time or part-time roles, including evening and weekend shifts. Prefer roles that involve communication, customer interaction, and administrative support

Top Skills

Profile Description

Professional Experience Summary Results-driven and adaptable professional with almost 10 years of experience in customer service, complemented by experience in claims administration, sales, onboarding, human resources, and general administration. Experienced in customer relationship management, client support, onboarding processes, administrative coordination, and ensuring efficient service delivery. Possesses knowledge and experience in Acquisitions and CLI, with a strong ability to communicate effectively, manage administrative responsibilities, and support business operations. Holds a Bachelor of Arts degree and a certification in Human Resource Management. Demonstrates strong interpersonal, organisational, problem-solving, and communication skills, with the ability to adapt to different working environments and contribute positively to team and organisational objectives.

Top Skills

Profile Description

Results-driven Business Management graduate with over 10 years of experience in executive and administrative support, customer service, finance, office operations, and credit repair support. Experienced in calendar and inbox management, data entry, document preparation, scheduling, travel coordination, client communication, records management, credit report analysis, dispute management, and daily business operations. Proficient in Microsoft Office Suite, Google Workspace, QuickBooks, HRIS platforms, DocuSign, Credit Repair Cloud (CRC), Client Dispute Manager (CDM), CRM systems, Zoom, Slack, Trello, and Asana. Recognised for exceptional organisational skills, attention to detail, problem-solving, and the ability to manage multiple priorities in fast-paced remote environments. Passionate about delivering efficient administrative support, outstanding customer experiences, and operational excellence while helping businesses improve productivity and achieve their goals.

Top Skills

Profile Description

Highly organized and proactive Virtual Assistant with over four years of experience in administration, customer service, team leadership, and operational support. Experienced in calendar and email management, meeting coordination, document preparation, stakeholder communication, and record management. Former Customer Service Team Leader a where I supervised teams, managed escalations, and ensured high service standards. Strong communicator with excellent organizational skills and a proven ability to support executives, streamline processes, and manage multiple priorities in fast-paced environments.

Top Skills

Profile Description

Organized and discreet Executive Assistant, HR, and Operations professional with 13+ years of experience supporting CEOs, business owners, and management teams across hospitality, pharmaceutical, real estate, professional services, and customer operations. Experienced in executive support, HR administration, recruitment coordination, employee onboarding, workforce management, and day-to-day business operations. Trusted to manage sensitive information, coordinate people and processes, maintain accurate records, and keep business priorities on track. Built on a strong foundation in operations and team leadership, with hands-on experience managing a team of 24 employees, overseeing new hires, conducting interviews, coordinating training, managing escalations, monitoring KPIs, and driving employee performance and development. Combines people management with operational discipline, process improvement, and structured reporting to support business efficiency and service quality. Proficient in executive calendar and email management, recruitment support, employee records administration, onboarding, training coordination, performance management, project tracking, vendor management, invoicing, end-to-end accounting cycle support, CRM management, research, and analytics reporting. Also experienced in social media management and content support, including content calendars, scheduling, newsletters, and branded materials. Adept at working independently, handling multiple priorities, and supporting international teams across different time zones.

Top Skills

Profile Description

I'm currently employed as a Finance Officer at Kenya Airports Parking Services Ltd. I have been in this role since January [phone hidden]. As a Finance Officer, my primary duties include: Statutory taxes filing and payments; bank, creditors, debtors, and statutory reconciliations; data analysis and reporting; book keeping(invoices, journals, and inter-company contra entries); processing payments and refunds; and any other task as assigned. From these I have developed reporting, communication, and analytical skills. Additionally, I have a Data Analytics Certification from ALX and are currrently progressing to acquiring Data science Certification from both ALX and Worldquant University. I have acquired a wealth of knowledge on tools such as Power BI, SQL for data analysis, Google workspace and Microsoft tools, and most importantly how to effectively apply AI when working on data analytics. Presently, I am learning python. I have a Bachelor of Commerce Degree(Banking and Finance) from Chuka University, and in [phone hidden] I was also certified as a Virtual Assistant after 10 weeks training at ALX Africa. I believe I am equipped to handle any role related to my expertise and also take up on new roles since I am curious, excited about, and ready to explore new opportunities. Thank you.

Top Skills