VA, EA, Sales & Marketing Specialist ,Account ManagerVA, EA, Sales & Marketing Specialist ,Account Manager
Hotensia
$775
per month
($4/hour)
Profile Description
Highly organized and proactive Virtual Assistant with over four years of experience in administration, customer service, team leadership, and operational support. Experienced in calendar and email management, meeting coordination, document preparation, stakeholder communication, and record management. Former Customer Service Team Leader a where I supervised teams, managed escalations, and ensured high service standards. Strong communicator with excellent organizational skills and a proven abilit...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Finance & Accounting
Human Resources
Marketing & Growth
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Virtual Assistant/Executive Assistant
Freelancer
Oct 2022 - Present
Job Responsibilities:
Provide comprehensive administrative support, including calendar management, meeting scheduling, email management, and document preparation. Coordinate virtual meetings, maintain records, and ensure timely follow-up on action items and correspondence. Support executives and clients with travel arrangements, research, data entry, and report preparation. Streamline administrative processes and impro...
Senior Territory Representative -Operations/Team Leader Customer Service Points
KoKo Networks
Dec 2021 - Feb 2026
Job Responsibilities:
Led field operations and customer service activities within assigned territories, ensuring efficient service delivery and customer satisfaction. Supervised and coached team members, providing performance feedback and support to improve productivity and service quality. Built and maintained strong customer relationships, contributing to customer retention and positive brand perception. Resolved esc...
Office Administrator
National Council For Persons with Disabilities
Jan 2021 - Dec 2021
Job Responsibilities:
Successfully coordinated daily office operations, ensuring smooth administrative processes and efficient workflow. Maintained accurate records, filing systems, and documentation, improving accessibility and compliance. Organized meetings, appointments, and calendars, ensuring effective time management and coordination. Prepared reports, correspondence, and administrative documents with a high leve...
Quick Stats
Certifications
Education
Bachelor's Degree
The Technical University of Kenya
2015 - 2019