Discover Full-Time Remote Professionals Worldwide

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Experienced Customer Service Representative with over four years of dedicated expertise CustomerCare

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An experienced Administrative and Customer Support Professional with over 4 years of experience providing administrative assistance, managing client communications, handling inquiries, coordinating schedules, and supporting daily operations. Skilled in customer relationship management, inbound and outbound calls, appointment setting, email management, and problem resolution. I bring strong organisational skills, clear communication, attention to detail, and a proactive approach to ensuring smooth operations and positive customer experiences.

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I have over 5 years of BPO and customer service experience handling international accounts, including 1 year in healthcare support. My experience includes patient eligibility and benefits verification, prior authorizations, claims, and provider assistance. I am skilled in communication, problem-solving, multitasking, and handling customer concerns professionally. I am a fast learner, detail-oriented, and adaptable to new systems and processes. I believe my healthcare knowledge, customer service background, and dedication to providing quality support make me a strong fit for this role.

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Motivated, customer focused professional with up to 3 years of practical experience in book keeping, call center agent services, customer service, client relations, sales and telesales, front desk operations, records management, and data entry. Passionate about leveraging clear communication and good listening skills to drive decision making and enhance customer experiences. Proven ability to thrive in fast paced environments with a strong customer-oriented and problem-solving mindset.

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I am a results-driven professional with experience in U.S. medical billing, revenue cycle management, payment recovery, collections, e-commerce customer support, and virtual assistance. My experience includes managing emails and customer inquiries, maintaining records, coordinating administrative tasks, handling data entry, updating systems, scheduling, and providing professional customer support through email communication, live chat, text-based responses, and social media platforms. I am skilled in resolving billing and payment discrepancies, processing refunds, managing orders, negotiating payment arrangements, and maintaining positive customer relationships. I am familiar with tools such as Zendesk, Gorgias, Shopify, Athena, ModMed, Slack, and Trainual. I am organized, detail-oriented, adaptable, and comfortable working independently in remote, fast-paced, and target-driven environments. I value clear communication, confidentiality, accuracy, and meeting deadlines. I am open to remote and part-time opportunities and available to work Monday through Friday for 8–10 hours per day.

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Highly experienced and results-driven professional with over 15 years of experience across customer service, sales, business development, administration, intake coordinator and client relationship management. I bring a strong track record of supporting international clients, managing customer interactions, generating leads, converting opportunities and delivering results in fast-paced, target-driven environments. My expertise includes inbound and outbound sales, customer retention, appointment setting, lead qualification, CRM management, data entry, administrative support, medical support/billing and remote customer operations. I am confident communicating with international customers, particularly within the US market, and understand the importance of professionalism, accountability, time management and delivering a consistent customer experience. With strong problem-solving abilities, excellent attention to detail and the ability to work independently with minimal supervision, I adapt quickly to new systems, processes and technologies. I am a self-motivated, reliable professional who combines commercial awareness with a customer-first approach and is committed to contributing to business growth, operational efficiency and long-term client satisfaction.

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3+ years as a Virtual Assistant & Administrative Support with 9+ years of experience across B2B customer service, and technical support in compliance-regulated environments. Proven track record managing CRM systems, lead pipelines, social media growth, email marketing, and high-volume inbox and calendar management for US-based clients. Adaptable across industries, fast at picking up new tools and workflows.

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With 6+years experience of csr/tsr handling inbound calls, emails, chat, scheduling, billing, sales, purchasing, and data entry thru Sap.

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Hi, I’m Ivy, a dedicated Virtual Assistant with 3+ years of experience helping business owners, realtors, coaches and entrepreneurs stay organized. As a Born Again Christian, I value honesty, integrity, and excellence. I can assist with: MLS listings, Client follow-ups, Canva graphics, CRM management, Scheduling, Inbox handling, Social media, Reports Customer support. Reliable, detail-oriented, and trustworthy. Let’s work together to make your business stress-free!

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Results-driven Customer Service and Operations Leader with 15+ years of experience leading teams, optimizing processes, and managing high-volume client operations across property management, financial services, and BPO. Proven track record in overseeing end-to-end transfer applications, resolving complex escalations, and implementing AI and digital tools (ClickUp, Airtable, Buildium) to drive operational excellence. Skilled in coaching high-performing teams, leading process improvements, and maintaining strict compliance and service-level agreements. Property & Transfer Management: Supervised property transfer applications (sales, subleases, and lease transfers), coordinating seamlessly across attorneys, brokers, boards, and residents. Team Leadership & Coaching: Extensive background directing day-to-day operations, mentoring associates, and optimizing workforce performance to achieve key productivity metrics. Process Optimization & Tech Savvy: Proficient in leveraging modern tools, including AI platforms, CRM/task management software, and ticketing systems to streamline workflows and boost customer satisfaction.

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A highly motivated, reliable, and detail-oriented Virtual Assistant and Amazon E-commerce Manager with experience in administrative support, customer service, product research, product listing optimization, order processing, and inventory management. Skilled in managing daily business operations, handling customer inquiries, organizing data, and providing efficient solutions to help businesses grow. KEY SKILLS & EXPERTISE Virtual Assistance & Administrative Support Amazon Seller Central Management Amazon Product Research & Sourcing Product Listing Creation & Optimization Order and Inventory Management Customer Service & Email Management Data Entry & Web Research Competitor Analysis Order Tracking & Processing Google Workspace & Microsoft Office Time Management & Organization Problem-Solving & Multitasking WORK EXPERIENCE Virtual Assistant / Amazon E-commerce Manager Managed daily administrative tasks and business operations. Assisted with Amazon Seller Central account management. Conducted product research and competitor analysis. Created and optimized product listings. Monitored inventory, orders, and product performance. Handled customer inquiries and provided professional support. Managed emails, spreadsheets, and business records. Helped improve workflow, productivity, and customer satisfaction.

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Hello there. I am Cynthia Ndegwa. A Creative Strategist and Brand Consultant. For years, I’ve helped brands, from luxury jewelry to wellness startups find their voice and connect meaningfully with their audiences. My background in psychology and communication fuels how I shape stories, launch campaigns, and build communities that feel real and relatable I blend strategic thinking with creative storytelling. Whether it’s crafting a brand voice, designing social media strategies, or analyzing what makes people tick, I focus on creating work that’s not just eye-catching it’s human-centered and purposeful. I believe the best work happens when strategy meets soul. I don’t just execute ideas, I build genuine connections between brands and the people they serve. If you’re looking for someone who cares deeply about impact, clarity, and creativity, I’d love to bring that energy to your team.

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I’m a dependable Virtual Assistant with 9+ years of experience in administrative support, customer service, research, lead generation, and coordination. I’m organized, easy to work with, and comfortable working independently or as part of a team. I’m looking for a stable, long-term remote opportunity where I can use my experience, learn new things, and be someone the team can rely on.

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Detail-oriented Virtual Assistant with experience in property management, healthcare support, customer service, appointment setting, and technical troubleshooting. Proficient in client communication, scheduling, CRM and data management, document processing, and administrative coordination. Recognized for providing accurate, professional support, managing multiple priorities, and collaborating effectively in remote environments.

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Versatile Virtual Assistant, Customer Support and Sales Representative with over 4 years of experience supporting customers and businesses across telecommunications, SaaS, education and retail. Skilled in email and live chat support, inbound and outbound calls, appointment setting, CRM management, troubleshooting, lead generation and administrative assistance. Proficient in Zendesk, HubSpot and Zoho, with strong communication, problem-solving and multitasking skills. Reliable, adaptable and committed to delivering excellent customer experiences and helping businesses grow.

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Medical Records Coordinator, managing medical billing, claims, HIPAA compliance, and over 150 calls a day. I also work weekends as a Virtual Assistant for a dental practice, handling patient scheduling, outreach, and video onboarding. Before that, I was a Brand Ambassador at a digital bank, guiding customers through account opening and app features. Earlier, I worked remotely as an Office Administrator, managing board packs, minutes, and diaries. I also spent several years as a private tutor, teaching primary school learners in person and over Zoom. My career began in a call centre, where I handled [phone hidden] international customer calls every day.

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Detail-oriented HR and Talent Acquisition Professional with 2+ years’ experience in recruitment support, HR documentation, and employee onboarding within fast-paced, service-oriented environments. Skilled in maintaining accurate HR records, processing applications, and ensuring confidentiality in line with organizational and legal standards. Adept at handling employee communication, preparing personnel files, and supporting compliance and payroll processes. Passionate about contributing to efficient HR operations and fostering positive workplace culture aligned with Organisation service excellence values.

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Results-driven Administrative and Customer Service Professional with experience in virtual assistance, account management, Customer Service, and administrative support across diverse organizations including Autochek Kenya, Sports Kenya, and Receivables Management Services Ltd. Skilled in client relationship management, customer support, data management, and problem resolution, with a proven ability to maintain strong client engagement while ensuring operational efficiency. Demonstrated success in handling customer inquiries, managing accounts, coordinating administrative tasks, and supporting business operations in fast-paced environments. Adept at communication, organization, and multitasking, with strong attention to detail and a commitment to delivering excellent customer experiences. Holds a Bachelor’s Degree in Purchasing and Supplies Management from Meru University of Science and Technology, bringing both academic knowledge and practical experience in administration, customer service, and remote support. Passionate about leveraging digital tools and organizational skills to provide reliable virtual assistant and administrative support to global teams and clients.

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Detail-oriented Operations Administrator and Virtual Assistant with experience in remote support, CRM administration, scheduling, client communication, digital records, data entry, and follow-up. Previously supported high-volume operations at Wiremit (Jun [phone hidden] – Nov [phone hidden]), with previous experience as Virtual Sales Operator at Mediconnect, Virtual Chat Operator at Sevenly Travel, and Administrator & Personal Assistant at Pearl Dental. Proven ability to manage competing priorities independently while maintaining accuracy and confidentiality. Skilled in work-order and schedule coordination, inbox and calendar management, client and supplier communication, quote follow-up, digital filing, and SOP documentation. Strong in CRM platforms, Microsoft 365, database maintenance, reporting support, and invoice and payment follow-up. Quick to learn job-management and accounting platforms, including Tradify and Xero. Organized, proactive, and client-focused, with a track record of maintaining complete, accurate records and providing professional support in fast-paced remote environments. Available for permanent remote work, Monday–Friday, 8:00 a.m. – 5:00 p.m.

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SUMMARY ● 5+ years of experience in healthcare administration, marketing, and business operations supporting medical facilities, educational institutions, and technology companies. ● Managed clinical scheduling for 4+ medical specialties (OBGYN, Dentistry, Optometry, Psychology) while processing insurance claims and maintaining 100% compliance with healthcare documentation standards. ● Led digital marketing initiatives and ISO [phone hidden] compliance processes for ICT technology firm, driving lead generation and ensuring regulatory adherence across government sectors.

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