Virtual Assist/ Medical Biller/Ecommerce Customer SupportVirtual Assist/ Medical Biller/Ecommerce Customer Support
Dennis
680/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$680
per month
($4/hour)
Member since October 2026
Profile Description
I am a results-driven professional with experience in U.S. medical billing, revenue cycle management, payment recovery, collections, e-commerce customer support, and virtual assistance. My experience includes managing emails and customer inquiries, maintaining records, coordinating administrative tasks, handling data entry, updating systems, scheduling, and providing professional customer support. I am skilled in resolving billing and payment discrepancies, processing refunds, managing orders, n...
Top Skills
Customer.io · 3 yearsFreshdesk · 3 yearsIntercom · 3 yearsLiveChat · 3 yearsZendesk · 3 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
AsanaBeginner
NotionBeginner
Monday.comBeginner
ClickUpBeginner
AirtableBeginner
BasecampBeginner
Specialized Skills
Medical BillingBeginner
Customer Success
ZendeskAdvanced
LiveChatAdvanced
Customer.ioAdvanced
IntercomAdvanced
FreshdeskAdvanced
Live Chat SupportIntermediate
Phone SupportIntermediate
Social Media SupportIntermediate
Help ScoutBeginner
Email SupportBeginner
Ticket ManagementBeginner
E-commerce & Marketplace
ShopifyIntermediate
MagentoIntermediate
eBayIntermediate
Amazon FBAIntermediate
GorgiasIntermediate
Order ProcessingIntermediate
Product Listing OptimizationBeginner
Order FulfillmentBeginner
Product PhotographyBeginner
Marketplace SEOBeginner
DropshippingBeginner
Inventory ManagementBeginner
WordPressBeginner
Work Experience
Medical Biller and Coder/ Ecommerce Customer Support.
OnQ Global
Mar 2023 - Present
Meeting CoordinationLive Chat SupportZendeskMedical BillingPersonal Assistant ServicesCustomer.ioFreshdeskLiveChatPhone SupporteBayTicket ManagementEmail SupportMagentoHelp ScoutGorgiasOrder FulfillmentOrder ProcessingShopifyAmazon FBACalendar ManagementDropshippingTravel PlanningData EntryEmail ManagementAsanaClickUpMonday.comBasecampExecutive Assistant ServicesAirtableNotion
Quick Stats
Age24 years
English LevelFluent
ID VerificationNot verified
Portfolio
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