Administrative & Customer Support Professional

Caroline

800/mo
Lagos, Nigeria
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

An experienced Administrative and Customer Support Professional with over 4 years of experience providing administrative assistance, managing client communications, handling inquiries, coordinating schedules, and supporting daily operations. Skilled in customer relationship management, inbound and outbound calls, appointment setting, email management, and problem resolution. I bring strong organisational skills, clear communication, attention to detail, and a proactive approach to ensuring smoot...

Top Skills

Calendar Management · 4 yearsDocument Management · 4 yearsEmail Management · 4 yearsHubSpot · 4 yearsMeeting Coordination · 4 years

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
ZendeskBeginner
FreshdeskBeginner

Virtual Assistance & Admin

Calendar ManagementAdvanced
Email ManagementAdvanced
Document ManagementAdvanced
Meeting CoordinationAdvanced
Personal Assistant ServicesAdvanced
Travel PlanningIntermediate
CalendlyIntermediate
Research & Information GatheringIntermediate
Executive Assistant ServicesIntermediate
Data EntryIntermediate
AsanaIntermediate
NotionIntermediate
JiraIntermediate
TrelloIntermediate
Monday.comBeginner

AI & Automation

Workflow AutomationBeginner
n8nBeginner
ZapierBeginner
Prompt EngineeringBeginner

Marketing & Growth

HubSpotAdvanced

Sales & Business Development

SalesforceIntermediate
Hunter.ioBeginner
Apollo.ioBeginner
Cold CallingBeginner
Lead GenerationBeginner

Quick Stats

Age25 years
English LevelFluent
ID VerificationNot verified

Education

Bachelor's Degree

Ladoke Akintola University of Technology

2019 - 2024