Virtual Assistant Customer ServiceVirtual Assistant Customer Service

I have over 5 years of BPO and customer service experience handling international accounts, including 1 year in healthcare support. My experience includes patient eligibility and benefits verification, prior authorizations, claims, and provider assistance. I am skilled in communication, problem-solving, multitasking, and handling customer concerns professionally. I am a fast learner, detail-oriented, and adaptable to new systems and processes. I believe my healthcare knowledge, customer service ... See more