Client Relationship, Remote Operations & Virtual AssistantClient Relationship, Remote Operations & Virtual Assistant
stella
ID Verified1,000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,000
per month
($6/hour)
Member since April 2026
Profile Description
I am a Client Relationship and Operations professional with 4+ years of experience in the banking sector, specializing in customer service, account management, and administrative support. I help businesses manage client communication, handle customer inquiries, support operations, and maintain accurate records. I am detail-oriented, reliable, and comfortable working in fast-paced environments with strict deadlines. I am now fully transitioning into remote work as a Virtual Assistant and Customer...
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
AI & Automation
ZapierAdvanced
Content & Writing
Editorial Calendar ManagementAdvanced
CopywritingIntermediate
Customer Success
Email SupportAdvanced
Phone SupportAdvanced
Lead ManagementAdvanced
LiveChatAdvanced
Social Media SupportAdvanced
Ticket ManagementAdvanced
ZendeskAdvanced
Live Chat SupportIntermediate
Video SupportIntermediate
Help ScoutIntermediate
Technical SupportIntermediate
Data & Analytics
E-commerce & Marketplace
ShopifyIntermediate
Amazon FBAIntermediate
eBayIntermediate
Product Listing OptimizationIntermediate
Order ProcessingIntermediate
Facebook MarketplaceBeginner
GorgiasBeginner
Finance & Accounting
Human Resources
Candidate SourcingAdvanced
TimekeepingAdvanced
Marketing & Growth
Real Estate Operations
Real Estate ListingIntermediate
AirbnbBeginner
Review & Reputation ManagementBeginner
Follow Up BossBeginner
Sales & Business Development
B2B SalesExpert
B2C SalesExpert
Lead GenerationExpert
Sales Funnel ManagementExpert
Cold CallingAdvanced
Cold Email OutreachAdvanced
NegotiationAdvanced
Zoho CRMAdvanced
Sales PresentationsAdvanced
Linkedin OutreachAdvanced
PipedriveAdvanced
Account ManagementBeginner
Virtual Assistance & Admin
Data EntryExpert
Meeting CoordinationExpert
TrelloExpert
Calendar ManagementAdvanced
Document ManagementAdvanced
Personal Assistant ServicesAdvanced
CalendlyAdvanced
BardeenAdvanced
Monday.comAdvanced
NotionAdvanced
Email ManagementBeginner
Travel PlanningBeginner
Research & Information GatheringBeginner
Work Experience
Virtual Administrative Support
Women who network TORONTO
Oct 2025 - Present
Job Responsibilities:
Virtual Administrative Support
Personal Assistant ServicesResearch & Information GatheringCalendlyExecutive Assistant ServicesData EntryMeeting CoordinationDocument ManagementEmail ManagementTravel PlanningCalendar Management
Relationship Officer
Absa bank
Feb 2025 - Feb 2026
Phone SupportLead ManagementExcel (Advanced)Email MarketingNegotiationCold CallingCold Email OutreachAccount ManagementWarm Outreach & Appointment SettingCalendar Management
Quick Stats
Age27 years
GenderFemale
English LevelFluent
ID VerificationVerified