Executive Assistant, AI workflow Automation specialistExecutive Assistant, AI workflow Automation specialist
Carolyne
$1,600
per month
($9/hour)
Profile Description
I'm an AI-Era Operations Specialist and Executive Assistant with a rare combination of high-touch EA support and hands-on automation expertise. I help startups and lean teams run smarter by handling everything from calendar and inbox management to building end-to-end workflows in [link hidden], Zapier, and the OpenAI API. My background includes executive operations, client coordination, and AI integration, sharpened through ALX Africa training and real-world builds, such as a 9-module real estat...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Customer Success
Data & Analytics
Design & Creative
Finance & Accounting
Human Resources
Marketing & Growth
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
E-commerce & Marketplace
Software Development
Work Experience
AI Operations & Automation Specialist
FREELANCE
Nov 2024 - Present
Key Achievements:
Design and deploy end-to-end automation systems using [link hidden] and Zapier, connecting CRMs, email platforms, calendars, and data sources into seamless workflows Integrate OpenAI API into client pipelines for AI-assisted drafting, data classification, and intelligent report generation Audit client operations to identify automation opportunities, producing process maps and ROI-focused implementation roadmaps Build AI-powered lead capture and onboarding flows using Typeform, Airtable, and Google Workspace, reducing manual admin by 60–80% Develop automated reporting dashboards that pull live data and surface key metrics without human intervention Provide AI tool selection guidance, helping clients choose and configure the right stack for their growth stage
Graphic Designer
FREELANCE
Apr 2023 - Present
Key Achievements:
Designed logos, brand identities, and social media graphics for 5+ small businesses across various industries Developed cohesive visual branding packages, including colour palettes, typography, and brand guidelines Created scroll-stopping social media content tailored to each client's audience and platform Used CorelDRAW and Canva Pro to deliver polished, print- and digital-ready assets on tight timelines
Executive Assistant
Home Luxe
Feb 2024 - Dec 2025
Key Achievements:
Architected and managed a high-volume communications system, reducing email overwhelm by 70% within 6 weeks Optimised CEO calendar using time-blocking strategies and workflow rules, recovering 10+ hours of executive time per week Managed end-to-end execution of 3 product campaigns from brief to delivery with zero missed deadlines or budget overruns Grew brand social media engagement by 40% in 3 months through systematic content scheduling and performance tracking Oversaw supplier onboarding and product launch projects, coordinating cross-functional stakeholders
Executive Assistant
Cyberbucker
Jan 2023 - Dec 2023
Key Achievements:
Served as primary operational support for executive leadership, managing calendars, communications, travel, and high-stakes documentation Identified and resolved workflow inefficiencies, implementing process improvements that reduced recurring admin time Maintained strict confidentiality across sensitive communications and strategic documents
Sales & Marketing Associate
EXP AGENCY
Mar 2019 - Dec 2021
Key Achievements:
Executed targeted marketing campaigns that drove a 42% increase in sales and 30% uplift in brand awareness Analysed customer data and feedback to continuously refine campaign strategy and improve retention