Carolyne

Executive Assistant, AI workflow Automation specialist

Carolyne

1,600/mo
nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I'm an AI-Era Operations Specialist and Executive Assistant with a rare combination of high-touch EA support and hands-on automation expertise. I help startups and lean teams run smarter by handling everything from calendar and inbox management to building end-to-end workflows in [link hidden], Zapier, and the OpenAI API. My background includes executive operations, client coordination, and AI integration, sharpened through ALX Africa training and real-world builds, such as a 9-module real estat...

Skills & Expertise

AI & Automation

ZapierAdvanced
PerplexityAdvanced
n8nAdvanced
IFTTTAdvanced
RPA ToolsAdvanced
GitHub CopilotIntermediate
HeyGenIntermediate
MidjourneyIntermediate
Power AutomateIntermediate
Copy.aiIntermediate
SynthesiaIntermediate
VeoIntermediate
DALL-EBeginner
SoraBeginner
Runway MLBeginner
Jasper AIBeginner
OpenAI APIBeginner

Customer Success

ZendeskAdvanced
Customer.ioIntermediate
FreshdeskIntermediate

Data & Analytics

SQLExpert
Power BIIntermediate
TableauIntermediate

Design & Creative

Finance & Accounting

Human Resources

SOP WritingAdvanced
PayrollAdvanced
TimekeepingAdvanced
Candidate SourcingIntermediate
RecruitmentIntermediate

Marketing & Growth

Sales & Business Development

Specialized Skills

E-commerce & Marketplace

Software Development

MySQLExpert

Work Experience

AI Operations & Automation Specialist

FREELANCE

Nov 2024 - Present

Job Responsibilities:

Design and deploy end-to-end automation systems using [link hidden] and Zapier, connecting CRMs, email platforms, calendars, and data sources into seamless workflows Integrate OpenAI API into client pipelines for AI-assisted drafting, data classification, and intelligent report generation Audit client operations to identify automation opportunities, producing process maps and ROI-focused implement...

n8nMake (Integromat)API IntegrationAI Agent DevelopmentZapierClaude/Anthropic APIWorkflow AutomationSOP WritingOnboardingClickUp

Graphic Designer

FREELANCE

Apr 2023 - Present

Job Responsibilities:

Designed logos, brand identities, and social media graphics for 5+ small businesses across various industries Developed cohesive visual branding packages, including colour palettes, typography, and brand guidelines Created scroll-stopping social media content tailored to each client's audience and platform Used CorelDRAW and Canva Pro to deliver polished, print- and digital-ready assets on tight t...

CanvaSocial Media GraphicsLogo DesignAdobe IllustratorCapCutCorelDRAWAdobe PhotoshopAdobe InDesign

Executive Assistant

Home Luxe

Feb 2024 - Dec 2025

Job Responsibilities:

Architected and managed a high-volume communications system, reducing email overwhelm by 70% within 6 weeks Optimised CEO calendar using time-blocking strategies and workflow rules, recovering 10+ hours of executive time per week Managed end-to-end execution of 3 product campaigns from brief to delivery with zero missed deadlines or budget overruns Grew brand social media engagement by 40% in 3 mo...

Email ManagementPersonal Assistant ServicesNotionClickUpDocument ManagementCalendlyTrelloJiraMeeting CoordinationAsana

Executive Assistant

Cyberbucker

Jan 2023 - Dec 2023

Job Responsibilities:

Served as primary operational support for executive leadership, managing calendars, communications, travel, and high-stakes documentation Identified and resolved workflow inefficiencies, implementing process improvements that reduced recurring admin time Maintained strict confidentiality across sensitive communications and strategic documents

Social Media SupportZendeskEmail SupportBookkeepingPayroll ProcessingGoHighLevelSOP WritingAccounts Payable/ReceivableCapCutHootsuite/Buffer

Sales & Marketing Associate

EXP AGENCY

Mar 2019 - Dec 2021

Job Responsibilities:

Executed targeted marketing campaigns that drove a 42% increase in sales and 30% uplift in brand awareness Analysed customer data and feedback to continuously refine campaign strategy and improve retention

Meeting CoordinationDocument ManagementSocial Media Support

Quick Stats

Age25 years
GenderFemale
English LevelFluent
ID VerificationNot verified
Portfolio
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Certifications

VIRTUAL ASSISTANCE
GRAPHICS DESIGN
AI AUTOMATION
PROJECT MANAGMENT