Customer Service specialistCustomer Service specialist

Key Achievements:

Research and identify potential leads and candidates for business opportunities. Contact prospects by phone to establish initial contact and arrange meetings. Conduct initial screening interviews and gather relevant information. Enter and update data in company databases and maintain organized records. Assist with scheduling appointments, managing calendars, and general administration.

Key Achievements:

Helped customers track supplement orders and place orders by phone or online. Made outbound calls to potential customers interested in placing an order.

Key Achievements:

Reviewed customer bills and explained additional charges. Processed orders by phone and recommended mobile phones and network plans. Promoted sale devices and plans and supported upselling based on customer needs.

Key Achievements:

Called leads interested in buying or selling properties. Discussed pricing and asked survey questions about property conditions. Introduced interested leads to a business partner to continue negotiations and close deals.

Key Achievements:

Checked order status and assisted customers with online orders. Processed subscription cancellations and account refunds. Helped customers create Amazon accounts and resolve account-related questions