Operations Manager, Client Success Manager, Project Manager

Julius

ID Verified
1,400/mo
Pasig City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Strategic Operations Executive and former COO with over a decade of experience scaling high-growth teams in fast-paced, remote environments. Expert in architecting Lean Agile workflows, removing operational bottlenecks, and managing cross-functional creative teams. Proven track record of working directly with founders to translate aggressive growth goals into high-performance execution.

Top Skills

Account Management · 10 yearsCoaching & Mentoring · 10 yearsDocument Management · 10 yearsExcel (Advanced) · 10 yearsGoogle Sheets (Advanced) · 10 years

Skills & Expertise

AI & Automation

Claude/Anthropic APIBeginner
Google Vertex AIBeginner
OpenAI APIBeginner

Customer Success

Phone SupportExpert
Live Chat SupportExpert
Ticket ManagementAdvanced
Technical SupportAdvanced
ZendeskAdvanced
IntercomAdvanced
Social Media SupportBeginner

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert
Google Analytics 4Beginner

Design & Creative

Presentation DesignExpert
FigmaBeginner
CanvaBeginner
CapCutBeginner

E-commerce & Marketplace

Amazon Seller CentralBeginner

Finance & Accounting

BookkeepingBeginner

Human Resources

SOP WritingExpert
HR ManagementAdvanced
Policy WritingIntermediate

Marketing & Growth

Google AdsBeginner

Real Estate Operations

MLS ManagementBeginner

Sales & Business Development

Account ManagementExpert

Specialized Skills

Performance ManagementExpert
Coaching & MentoringExpert
Employee RelationsExpert
Curriculum DevelopmentExpert
Online Course CreationAdvanced
Corporate TrainingAdvanced
OnboardingIntermediate
Compensation & BenefitsBeginner
Technical TrainingBeginner

Virtual Assistance & Admin

Document ManagementExpert
Meeting CoordinationExpert
Data EntryExpert
Executive Assistant ServicesExpert
Research & Information GatheringAdvanced
ClickUpAdvanced
Calendar ManagementIntermediate
Email ManagementIntermediate
AsanaIntermediate
CalendlyBeginner
NotionBeginner
TrelloBeginner
Monday.comBeginner

Quick Stats

Age48 years
English LevelConversational
ID VerificationVerified

Education

Bachelor's Degree

Xavier Univversity

1994 - 2000