Customer Service, Sales Rep, Virtual AssistantCustomer Service, Sales Rep, Virtual Assistant
Danilyn
ID Verified$800
per month
($5/hour)
Profile Description
I have 11 years of professional experience, comprising 7 years in sales, 3 years in customer service, and 1 year as a virtual assistant. Throughout this time, I have developed strong skills in client relationship management, effective communication, and problem-solving. My experience in sales has equipped me with the ability to understand customer needs and drive results, while my background in customer service has strengthened my capacity to handle inquiries and resolve issues with professional...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Sales & Business Development
Virtual Assistance & Admin
E-commerce & Marketplace
Design & Creative
Data & Analytics
Marketing & Growth
Work Experience
Virtual Assistant
Stoltzfus Structures
Apr 2025 - Oct 2026
Job Responsibilities:
supported the sales and operations teams by preparing and organizing client proposals, coordinating communication with internal teams, and managing schedules and deadlines to ensure projects ran smoothly. I maintained accurate client records and project files, assisted with research and documentation.Through these responsibilities, I helped streamline workflow, improve efficiency, and contribute t...
Sales Representative
SIR Auto Glass
Jun 2025 - Oct 2025
Job Responsibilities:
developed and maintained strong client relationships by understanding their needs and providing tailored glass solutions. I consistently met and exceeded sales targets by identifying new business opportunities and following up on leads. I prepared accurate quotes and proposals, coordinated with production and delivery teams to ensure timely order fulfillment, and provided guidance to clients, reso...
Sales Representative
NuVision Auto Glass
Jun 2022 - Jun 2025
Job Responsibilities:
built and maintained strong client relationships by understanding their needs and providing tailored glass solutions. Through consistent performance, I achieved recognition as a top agent, consistently exceeding sales targets and driving revenue growth. I prepared accurate quotes and proposals, coordinated with production and delivery teams to ensure timely order fulfillment, and provided professi...
Customer Service
Concentrix
Dec 2021 - Jun 2022
Job Responsibilities:
I have assisted clients by addressing inquiries, resolving issues, and ensuring a positive experience at every interaction. Through active listening, clear communication, and patience, I have built strong relationships with customers and contributed to maintaining high satisfaction levels. My experience has strengthened my problem-solving abilities, attention to detail, and adaptability, allowing...
Sales Representative
Sutherland
May 2021 - Dec 2021
Job Responsibilities:
As a Sales Representative for hotel reservations, I assisted guests with booking accommodations, upselling room options and services, and ensuring accurate and efficient reservation processing. I built rapport with customers by understanding their travel needs and providing suitable recommendations, which contributed to increased bookings and customer satisfaction. I also handled inquiries, modifi...
Sales Rep
Stellar
Aug 2018 - Jan 2021
Job Responsibilities:
I assisted customers with booking flights, processing changes and cancellations, and providing accurate travel information. I handled inquiries efficiently while identifying opportunities to upsell services such as seat upgrades, baggage options, and travel add-ons. By delivering clear communication and timely support, I helped ensure a smooth booking experience, maintain customer satisfaction, an...
Sales Rep
Sutherland
May 2017 - Aug 2018
Job Responsibilities:
I assisted guests with booking accommodations, upselling room options and services, and ensuring accurate and efficient reservation processing. I built rapport with customers by understanding their travel needs and providing suitable recommendations, which contributed to increased bookings and customer satisfaction. I also handled inquiries, modifications, and cancellations professionally while ma...
Order Manager
Firstsource Limited Solution
Feb 2015 - Jan 2017
Job Responsibilities:
managed and processed business internet service orders from initiation through completion, ensuring accuracy and timely fulfillment. I coordinated with internal teams and clients to track order status, resolve issues, and address service requirements. By maintaining detailed records, monitoring deadlines, and communicating updates clearly, I helped ensure smooth order execution, minimize delays, a...