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Highly organized and detail-oriented Virtual Assistant with strong administrative, communication, and time management skills. Experienced in managing emails, scheduling appointments, data entry, customer support, and document preparation. Proficient in Microsoft Office, Google Workspace, and online collaboration tools. A fast learner with excellent problem-solving abilities, committed to delivering efficient, accurate, and confidential support in a remote work environment.

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Versatile and tech-savvy professional with 8+ years of experience across AI data annotation, strategic content creation, and financial advisory. Proven track record in managing complex workflows using tools like Zapier, Airtable, and Google Workspace. Seeking to leverage strong organizational skills and a proactive mindset to provide high-level administrative support.

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a. Communication: I have excellent knowledge and skills in communication which has enabled me to maintain crucial contacts with a wide range of profession personnel. I have also gain hands-on experiences through the various professional works which I undertake with strict deadlines. b. Time management skill: I have good and excellent time management record which is useful in planning and managing development activities with strict schedules. c. Analytical and problem solving: My experience of working with the education academic’s has enhance my capacity in executing different academics work, enhanced my skills in education enabling me to again humble appreciation of the needs of the communities and act with them as team players in problem diagnosis, monitoring and evaluation. d. Computer skills: Familiarity with Microsoft office packages including word, excel, PowerPoint and experience in internet communication has thoroughly improved my efficiency in teaching, communication and report writing. e. Organizational and human capacity building; I have skills and knowledge to facilitate workshops and seminars at all academic’s level on issues related to education, teaching, administration, management, ethics, policy and conflicts resolution with integral issues such as educational issues.

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I have a contract with d Jubilee life insurance as a risk advice and have also been a teacher in a kindergarten school I have ever worked with a financial services company which was a SACCO.I have been in an education company called Sipro Educational services as well as a marketier.

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Dedicated and detail-oriented professional with experience in online English teaching, customer service, and administrative support. Skilled in communication, scheduling, data entry, document management, and using digital tools such as Microsoft Office, Google Workspace, Canva, Zoom, and CRM systems. Recognized for strong organizational skills, adaptability, and the ability to manage multiple tasks while maintaining a high level of professionalism. Committed to delivering excellent customer experiences, supporting team goals, and continuously learning to contribute effectively in remote and office-based environments.

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Highly organized and customer-focused operations and administration professional with 3+ years of experience in remote customer service, appointment coordination, CRM administration, and high-volume client communication environments. Skilled in managing schedules, maintaining accurate records, coordinating bookings and follow-ups, and delivering professional customer support in fast-paced settings. Proven ability to multitask effectively, resolve customer issues efficiently, and support daily operations with strong attention to detail and accuracy. Experienced working independently within remote teams while maintaining high service standards and operational efficiency.

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Results-driven and versatile Business Administration (Marketing) graduate with over a decade of diverse experience spanning digital trust and safety, executive virtual assistance, global travel operations, and financial customer support. Proven track record of protecting platform integrity as a Meta Content Moderator, driving revenue through client proposals and deal negotiation, and managing complex logistics with 24/7 adaptability. Adept at mastering CRMs, ticketing systems, and strict compliance protocols to maximize operational efficiency and elevate brand reputation. Technical Skills Social Media & Moderation: Social Media Management Platform Security: Content Moderation Platforms Office Productivity: Microsoft Office Logistics & Hospitality: Travel Booking Systems Customer Operations: Email Support Tools Client Management: CRM Systems Professional & Soft Skills Client Relations: Customer Service Expertise Financial Operations: Financial Account Support Logistics Handling: Travel Solutions Written Communication: Email Communication Business Development: Virtual Assistance & Talent Management Commercial Drive: Contract negotiation and proposal drafting

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I have over 10 years of experience in customer service and administrative support, including nearly 3 years as a Property Management Assistant and Maintenance Coordinator. My experience includes tenant communication, maintenance coordination, vendor management, lease administration, and work order tracking. I also have experience as a Virtual Assistant and Real Estate Underwriter, providing administrative support, CRM management, lead generation, and property analysis. I am proficient in AppFolio, Buildium, Yardi, Property Meld, Google Workspace, and Microsoft Office, with a strong focus on organization, communication, and problem-solving.

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Customer Support & Technical Support Specialist with 7+ years of proven expertise in delivering first-contact resolution and measurable customer outcomes. Specialized in First Contact Resolution (FCR)— consistently achieving 92%+ FCR rates by combining deep troubleshooting skills with proactive problem-solving. Expertise in technical troubleshooting, omnichannel support (email/chat/phone), and process optimization. Track record of exceeding customer satisfaction targets (4.5/5 CSAT), mentoring new hires to 100% certification success, and building high-performing teams. Experienced across telecommunications, e-commerce, SaaS (accounting/CRM), and B2B/ B2C environments. Proficient in Salesforce, Zendesk, Magento, Shopify, and support workflow systems. Bilingual (English/Tagalog). Seeking a customer support specialist or senior support role where FCR excellence and process improvement drive business impact

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I am a dedicated healthcare and administrative professional with extensive experience in medical billing, data management, and customer service. I am highly skilled in Tebra, DrChrono, Criterions, Cures, PDMP systems, Microsoft 365, and Google Workspace. I specialize in ensuring accurate data entry, verifying insurance eligibility, reviewing CPT and ICD 10 codes, auditing charges, submitting to claims, and managing administrative workflows. I am detail oriented, adaptable, and proactive. I do not just complete tasks. I solve problems, prevent errors, improve processes, and provide reliable support that clients can count on. With my strong healthcare knowledge, administrative experience, and commitment to accuracy and quality, I am confident in my ability to add value from day one and contribute to the success of your team.

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Detail-oriented virtual assistant with strong communication, scheduling, email management, data entry, and customer support skills. Experienced in handling administrative tasks efficiently, meeting deadlines, and supporting teams remotely. Also skilled in AI workflow design and no-code automation to streamline processes, improve productivity, and reduce repetitive manual tasks.

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With over 10 years of experience, I have supported operations and customer service functions in roles across retail and e-commerce organizations, including my most recent position as Preferred Assistant at FWRD. There, I provided support to Personal Shoppers by coordinating daily tasks, managing client needs, and collaborating with internal teams and vendors to enhance operational efficiency and client experiences. My core competencies include onboarding, project planning, and marketplace operations, which I leveraged to streamline processes, enhance team collaboration, and deliver exceptional customer service. I am passionate about contributing to efficient workflows and supporting cross-functional teams to achieve organizational goals.

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Registered Nurse and healthcare management professional with over 10 years of experience across the clinical, health insurance, and international medical assistance sectors, managing clients and stakeholders across Africa and globally. Proven expertise in telemedicine facilitation, utilization management, case management, international medical case coordination, and medical assistance services for multinational clients. Highly skilled in medical claims adjudication, provider network management, medical service provider auditing and accreditation, fraud investigation, cost containment, and complex discount negotiations. Recognized for delivering high-quality patient and client outcomes while optimizing healthcare costs, strengthening provider partnerships, and ensuring operational excellence. A strategic problem-solver with extensive experience navigating complex healthcare environments, coordinating cross-border medical care, and implementing effective solutions that enhance service delivery, mitigate risk, and improve customer satisfaction across diverse healthcare systems

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I am a dedicated Administrative Assistant with experience working in a Rural Health Unit, handling administrative tasks, data entry, document management, scheduling, and customer service. I am detail-oriented, organized, and committed to delivering accurate and efficient work. I am also trained in Virtual Assistance, including lead generation, social media management, email management, and Microsoft Office/Google Workspace. I am eager to contribute my skills, learn new tools, and provide reliable support to help businesses grow.

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During my professional tenure as an Account Receivable Specialist, my responsibility was managing the end-to-end revenue cycle process to maximize clinic revenue and minimize processing delays in a physical therapy. On a daily basis, you verified insurance eligibility and coverage details for 70 patients to ensure strict billing accuracy right from the start. I handled claims submissions across a diverse portfolio of Aetna and UnitedHealthcare plans, consistently hitting a 95% first-pass acceptance rate. When complications arose, you proactively followed up with payers, investigated denials, and resolved complex reimbursement issues. These combined efforts successfully optimized cash flow, accelerating the payment cycle by slashing outstanding accounts receivable (A/R) days by 20% and driving down total outstanding balances by 15%. Also, I have developed expertise in utilizing advanced medical software systems including Availity and NextGen to manage high-volume patient coordination. I am adept at professionally handling patient calls to seamlessly schedule, reschedule, cancel, and confirm appointments. Furthermore, I serve as a reliable liaison between patients and clinical staff by accurately routing vital messages regarding prescription refills, medical questions, and urgent call-back requests directly to the doctor's office. I am a great fit because I have hands-on experience with both scheduling and billing. I made sure the clinic got paid properly and patients weren't surprised by unexpected bills by carefully checking their insurance coverage before they saw the doctor. I understand that accurate communication saves lives and time. Initiated basic claims reprocessing or account adjustments directly over the phone with insurance representatives when simple billing errors were identified. I act as a professional, empathetic bridge between patients and your medical staff, ensuring prescription refills and medical questions are handled accurately and efficiently. I am eager to bring this combination of technical billing expertise and front-office efficiency to your practice.

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Experienced healthcare and customer service professional with 11+ years of experience in scheduling, healthcare administration, customer support, and team leadership. Proficient in CRM systems, Microsoft Office, Google Workspace, and healthcare platforms, with a strong commitment to accuracy, efficiency, and exceptional client service.

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Highly adaptable and results-driven Customer Service and Virtual Support Professional with experience in healthcare coordination, appointment setting, customer support, and administrative assistance. Skilled in handling inbound and outbound communication, CRM systems, scheduling, and patient/client relations. Proven ability to multitask, solve problems efficiently, and provide excellent customer experiences in fast-paced environments. Strong communication, active listening, and organizational skills with experience supporting healthcare, retail, and digital marketing industries.

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Work Preferences Employment Type: Full-time or Part-time Remote Work Work Setup: Work-from-Home (WFH) Preferred Shifts: US Time Zone, Graveyard Shift, Flexible Schedule Industries of Interest: Virtual Assistance, Healthcare, Real Estate, E-commerce, Social Media, Customer Support, and Content Creation Preferred Roles: Virtual Assistant, Executive Assistant, Medical VA, Appointment Setter, Schedule Coordinator, Social Media Manager, Customer Support Representative, and Video Editor. Professional Summary Versatile and results-driven Virtual Assistant with experience in administrative support, customer service, appointment setting, social media management, video editing, and medical virtual assistance. Skilled in managing schedules, handling customer inquiries, creating engaging content, and supporting business operations remotely. Highly organized, detail-oriented, and adaptable, with strong communication skills and a proven ability to work independently in fast-paced environments. Committed to delivering high-quality work and helping businesses improve efficiency and achieve their goals.

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I am a results‑driven Executive Assistant specializing in supporting executives in fast‑paced environments by bringing clarity, structure, and efficiency to complex workflows. I excel at managing calendars, inboxes, and schedules while streamlining daily operations to ensure priorities are clear, deadlines are met, and nothing falls through the cracks. Skilled in communication, problem‑solving, and organization, I transform complex tasks into simple, effective systems that keep executives focused on what matters most. Proficient in productivity and collaboration tools including Zendesk, Beehive, JIRA, Zoho CRM, Asana, Trello, Confluence, HubSpot, Notion, Slack, Zoom and Google Workspace, I leverage technology to optimize performance and enhance executive readiness. Known for being reliable, proactive, and collaborative, I take ownership of my work and consistently deliver polished, executive‑ready outcomes. Outside of work, I enjoy experimenting with new recipes, traveling, reading, and spending time in nature. Open to connecting: [contact hidden]

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Hi, my name is Jessie. I have several years of professional experience in sales and remote support, where I've developed strong communication, customer service, and problem-solving skills. I enjoy working with people, building positive relationships, and helping customers find the right solutions. I'm comfortable learning new tools and systems, and I adapt quickly to different work environments. I'm patient, hardworking, and always willing to learn and improve. I take pride in being reliable, organized, and committed to delivering quality results. I'm excited about the opportunity to bring my skills and positive attitude to your team while continuing to grow professionally.

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