Account Receivable and Appointment Setter Specialist

Khiela

800/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

During my professional tenure as an Account Receivable Specialist, my responsibility was managing the end-to-end revenue cycle process to maximize clinic revenue and minimize processing delays in a physical therapy. On a daily basis, you verified insurance eligibility and coverage details for 70 patients to ensure strict billing accuracy right from the start. I handled claims submissions across a diverse portfolio of Aetna and UnitedHealthcare plans, consistently hitting a 95% first-pass accepta...

Top Skills

Phone Support · 4 yearsTechnical Support · 2 yearsAccounts Payable/Receivable · 1 yearCalendar Management · 1 yearCrisp · 1 year

Skills & Expertise

Customer Success

Phone SupportAdvanced
Technical SupportIntermediate
Email SupportIntermediate
CrispIntermediate
ZendeskIntermediate

Finance & Accounting

Accounts Payable/ReceivableIntermediate

Specialized Skills

Telehealth SupportIntermediate
Medical BillingIntermediate
Mental Health SupportIntermediate
Medical TranscriptionIntermediate

Virtual Assistance & Admin

Calendar ManagementIntermediate
Email ManagementIntermediate
Data EntryIntermediate
Monday.comIntermediate

Sales & Business Development

Warm Outreach & Appointment SettingIntermediate

Work Experience

Appointment Setter Specialist

OP360

Jun 2025 - Jul 2026

Key Achievements:

The core duty is to professionally manage patient scheduling and cancellations via Clearwave and NextGen, check insurance participation to verify coverage, and route patient clinical concerns—such as prescription refills and medical questions—directly to the doctor’s office

Phone SupportMedical TranscriptionEmail SupportCalendar ManagementEmail ManagementMonday.comData Entry

Accounts Receivable Specialist

OP360

May 2024 - May 2025

Key Achievements:

I have significantly enhanced revenue cycle efficiency by verifying high-volume daily patient eligibility, optimizing first-pass claim acceptance rates across major payers, and aggressively reducing outstanding accounts receivable balances.

Phone SupportEmail SupportMedical BillingMedical TranscriptionCalendar ManagementEmail ManagementAccounts Payable/Receivable

Customer Service Associate

Concentrix

Feb 2023 - May 2024

Key Achievements:

During this review period, I am excelled at managing healthcare insurance administration by accurately verifying patient eligibility, clarifying benefit breakdowns, guiding providers through prior authorizations, and efficiently resolving basic billing errors.

Phone SupportCrispEmail SupportEmail Management

Quick Stats

Age24 years
English LevelFluent
ID VerificationNot verified