Virtual Assistant, Operations Support, Customer ExperienceVirtual Assistant, Operations Support, Customer Experience

With over 10 years of experience, I have supported operations and customer service functions in roles across retail and e-commerce organizations, including my most recent position as Preferred Assistant at FWRD. There, I provided support to Personal Shoppers by coordinating daily tasks, managing client needs, and collaborating with internal teams and vendors to enhance operational efficiency and client experiences. My core competencies include onboarding, project planning, and marketplace oper... See more