Catherine

Executive Virtual Assistant

Catherine

ID Verified
800/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

I am a results‑driven Executive Assistant specializing in supporting executives in fast‑paced environments by bringing clarity, structure, and efficiency to complex workflows. I excel at managing calendars, inboxes, and schedules while streamlining daily operations to ensure priorities are clear, deadlines are met, and nothing falls through the cracks. Skilled in communication, problem‑solving, and organization, I transform complex tasks into simple, effective systems that keep executives focuse...

Skills & Expertise

Virtual Assistance & Admin

AsanaExpert
TrelloExpert
Data EntryAdvanced
NotionAdvanced
JiraAdvanced
Email ManagementIntermediate
CalendlyIntermediate
Monday.comIntermediate
ClickUpIntermediate
AirtableBeginner

AI & Automation

Design & Creative

CanvaBeginner
CapCutBeginner

Sales & Business Development

Zoho CRMBeginner
SalesforceBeginner

Specialized Skills

Work Experience

Executive Assistant

Athena

Mar 2026 - May 2026

Job Responsibilities:

At Athena, I specialize in high-stakes executive operations, transforming complexity into clarity and ensuring executives stay focused on vision. My role goes beyond task execution; I own outcomes and deliver results when the pressure is highest. -Strategic Shielding & Crisis Management.Developed a Calm Correct Communicate framework to intercept and resolve critical failures before executive feels...

Calendar ManagementEmail ManagementCalendlyTrelloAsanaDocument ManagementData EntryMonday.comTravel PlanningNotion

Customer Support Specialist

Teleperformance kenya

Mar 2021 - May 2024

Job Responsibilities:

-Resolved over 80 daily customer inquiries through structured telephonic and digital channels, consistently meeting service level agreement (SLA) targets while maintaining high-trust service delivery -Maintained a 95% customer satisfaction (CSAT) score while supporting clients in the BPO sector through high-touch relationship management and structured communication, ranking in the top 5% of the r...

ZendeskTechnical SupportPhone SupportMental Health Support

Quick Stats

Age29 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
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Education

Bachelor's Degree

JKUAT

2016 - 2020