Customer service specialist, B2B Sales specialistCustomer service specialist, B2B Sales specialist
Samkelisiwe
ID Verified1,500/mo
Durban, South Africa
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,500
per month
($9/hour)
Member since May 2026
Profile Description
Highly organized and customer-focused operations and administration professional with 3+ years of experience in remote customer service, appointment coordination, CRM administration, and high-volume client communication environments. Skilled in managing schedules, maintaining accurate records, coordinating bookings and follow-ups, and delivering professional customer support in fast-paced settings. Proven ability to multitask effectively, resolve customer issues efficiently, and support dail...
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportBeginner
Email SupportBeginner
Video SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner
FreshdeskBeginner
IntercomBeginner
Technical SupportBeginner
Data & Analytics
Google Sheets (Advanced)Beginner
Design & Creative
Adobe XDBeginner
E-commerce & Marketplace
Facebook MarketplaceBeginner
ShopifyBeginner
Finance & Accounting
SageBeginner
Marketing & Growth
Sales & Business Development
B2B SalesBeginner
B2C SalesBeginner
Cold CallingBeginner
Lead GenerationBeginner
NegotiationBeginner
Cold Email OutreachBeginner
SalesforceBeginner
Specialized Skills
Online Course CreationBeginner
Language TeachingBeginner
Coaching & MentoringBeginner
Telehealth SupportBeginner
Medical BillingBeginner
Mental Health SupportBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
Personal Assistant ServicesBeginner
Meeting CoordinationBeginner
Document ManagementBeginner
Email ManagementBeginner
ClickUpBeginner
Quick Stats
Age30 years
GenderFemale
English LevelFluent
Other Languages
ZuluFluent
ID VerificationVerified
Certifications
120/hr TEFL
Education
Bachelor's Degree
University of KwaZulu Natal
2016 - 2018