Virtual AssistantVirtual Assistant
Jeyvind
$800
per month
($5/hour)
Profile Description
Highly adaptable and results-driven Customer Service and Virtual Support Professional with experience in healthcare coordination, appointment setting, customer support, and administrative assistance. Skilled in handling inbound and outbound communication, CRM systems, scheduling, and patient/client relations. Proven ability to multitask, solve problems efficiently, and provide excellent customer experiences in fast-paced environments. Strong communication, active listening, and organizational sk...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
Virtual Assistance & Admin
Sales & Business Development
Specialized Skills
Work Experience
Client Support & Intake Patient Care
Talkiatry
Jan 2025 - May 2026
Key Achievements:
• Coordinated patient appointments, follow-ups, and referrals to ensure continuity of care • Served as a central point of contact between patients, providers, and support services • Assisted with documentation, reporting, and patient care tracking • Escalated urgent concerns and supported crisis intervention processes • Maintained compassionate and professional communication with patients
Customer Service & Consumer Care Associate
Reckitt
Dec 2024 - Jan 2025
Key Achievements:
• Assisted customers with inquiries regarding healthcare and hygiene products • Provided information about product usage, benefits, side effects, and refund processes • Handled customer concerns through phone, email, and e-commerce platforms • Ensured compliance with FDA and healthcare communication guidelines
Virtual Assistant & Appointment Setter
CEO Hero
Oct 2023 - Dec 2024
Key Achievements:
• Conducted outbound calls and communicated with business owners regarding digital marketing and website services • Assisted in appointment setting, lead generation, and client follow-ups • Contributed to customer growth and sales support initiatives • Managed communication and administrative tasks remotely
Customer Service Representative
Koozie Group
Sep 2020 - Oct 2023
Key Achievements:
Assisted customers and distributors with product inquiries and order concerns • Provided quotations, order updates, and issue resolution support • Maintained excellent customer service while handling high-volume interactions
Cad Operator/Draftsman
C. DIZON CONST. & DEVLP’T CORP.
Sep 2015 - Oct 2016
Key Achievements:
• To be one with the professional architects in the architecture department of the company in providing architectural services • “Our Lady of Lourdes Hospital” is one of the projects that I’ve been a part of