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Hi, I’m Edillene Serviano, a reliable and results-driven Virtual Assistant with several years of experience helping businesses manage operations, improve customer relationships, generate leads, and streamline daily workflows. Over the years, I’ve worked with companies across different industries including customer support, real estate, transportation services, and virtual assistance. My background includes lead generation, appointment setting, CRM management, administrative support, customer service, email and chat support, and sales development. I’ve also handled inbound and outbound communication, qualified leads, managed support tickets, and coordinated with teams to help businesses stay organized and efficient. What I bring to your business: • Virtual Assistance & Administrative Support • Lead Generation & Appointment Setting • CRM Management & Data Entry • Customer Service (Phone, Chat & Email) • GoHighLevel VA Support • Sales & Relationship Building • Technical Support & Problem Solving • Strong communication and organization skills I understand that business owners need someone dependable who can take tasks off their plate and keep operations running smoothly. I take pride in being proactive, detail-oriented, and adaptable. My goal is to help clients save time, improve productivity, and focus on growing their business while I handle the day-to-day tasks. I’d love the opportunity to discuss how my skills and experience can support your business goals. Virtual Assistant Email: [contact hidden]

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Experienced professional with a strong background in administrative assistance, digital marketing, e-commerce, and customer service. I specialize in email outreach campaigns, account management, market research, project management, data entry, travel arrangements, cold-outreach sales, appointment setting, research, and scheduling. I helped my client in streamlining project management, such as planning and executing a major event by Microsoft for startups that took place in 3 different countries. I trained AI in data comparison, data annotation, labelling, and evaluation. Leveraged three years of expertise in crafts and clothing retail to drive sales and customer satisfaction. I take real estate agents, coaches, and consultants from scattered to structured. Leveraging Asana, Slack, and CRM expertise to fill your calendar, manage your projects, and turn cold outreach into warm appointments. I've been in some industries: Niche and Narrative consultancy studio with Microsoft for startups RWS Group Kadima I build the bridge between "cold lead" and "closed deal. I manage the intricate details so you can lead the big picture Passionate about leveraging technology and marketing strategies to enhance customer experiences and drive business growth.

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Backend Developer with 3+ years of experience in PHP, Laravel, Node.js, REST APIs, HTML/CSS, e-commerce systems, HR management, employee management, database development, and team collaboration. Seeking remote opportunities with flexible, growth-focused projects.

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Licensed Professional Teacher with nearly 3 years of experience in outbound calling, customer service, appointment setting, online teaching, and virtual assistance. Skilled in communication, lead qualification, handling objections, data entry, CRM management, and administrative support. Reliable, adaptable, and committed to delivering excellent service while achieving team goals.

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Virtual assistant specialising in lead generation, customer support, and appointment setting. I help businesses stay organised, respond to clients efficiently, and turn leads into booked calls. I have experience with: Lead generation and prospect research Outreach and follow-ups Appointment setting and calendar management Email and inbox management Customer support (chat and email) I focus on clear communication, consistency, and attention to detail. Whether it’s managing your inbox, handling customer inquiries, or keeping your pipeline active, I make sure nothing falls through the cracks. I’m reliable, easy to work with, and committed to helping you save time while keeping your operations running smoothly.

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.Your business shouldn't lose time because leads, follow-ups, CRM records, or administrative tasks are scattered across different places. That's where I come in. I'm an Executive Virtual Assistant and CRM & Lead Management Specialist who helps growing businesses stay organized behind the scenes so owners and teams can focus on their highest-value work. I can support with: • CRM data management and contact organization • Lead tracking and pipeline management • Follow-up and task coordination • Email and calendar management • Data entry and documentation • Online research • Administrative and operational support • Client information management I'm comfortable working with HubSpot CRM, Google Workspace, Microsoft Office, Asana, Notion and Canva, and I bring a detail-focused, organized approach to remote work. My focus isn't simply completing tasks. It's making sure important information is organized, leads don't get forgotten, and administrative work keeps moving. If your business is growing and the admin is starting to grow with it, let's connect.

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I hold a Bachelor’s degree in Nursing and have 8+ years of experience in operations and people management within the BPO industry. Over the years, I have worked on inbound and outbound projects, appointment setting, sales support, and customer service, gaining expertise in team coordination, workflow optimization, and client communication. My background combines strong organizational skills, attention to detail, and leadership experience, allowing me to efficiently manage tasks and support business growth.

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Proactive and highly organised Executive Assistant and Virtual Assistant with 5+ years of experience supporting senior executives, business owners, founders, and fast-paced teams remotely. Skilled in executive calendar and inbox management, meeting coordination, travel arrangements, CRM administration, client communication, research, document preparation, and business operations support. Tech-savvy and confident working across Google Workspace, Microsoft Office, Asana, Notion, ClickUp, [link hidden], Trello, HubSpot, Zoho, and AI tools including ChatGPT and Claude. Known for anticipating priorities, protecting confidentiality, managing competing deadlines, and keeping executives and teams organised, informed, and focused on high-value work. Comfortable working independently across time zones with minimal supervision and a strong focus on accuracy, responsiveness, and follow-through.

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I help property managers and business owners reclaim their time by running the day-to-day, so they don't have to. Over the past year and a half, I've managed full booking cycles, lease agreements, tenant and tourist communications, and bank reconciliations for a multi-park property portfolio — while also acting as executive assistant to the on-site Property Manager, keeping their calendar and appointments running smoothly. Before that, I spent 3.5 years as a Senior Quality Analyst auditing calls and leading calibration sessions, so I bring a sharp eye for accuracy and process into everything I do. I'm fast, detail-obsessed, comfortable with tools like RMS, Zillow, DocuSign, and [link hidden], and I use AI tools like Claude daily to work smarter and faster. Looking for a long-term remote role where I can be the reliable right hand your business needs.

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5+ years in STR operations, supporting 120+ properties with expertise in guest experience, claims, and operations.

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Reliable Virtual Assistant helping busy professionals stay organized, save time and get more done through efficient admin support, communication, scheduling and task management.

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Versatile professional with 8+ years in business development, sales and marketing, client relations, and project management. Proven results include an 80% revenue increase and sales growth from 50% to 80%. Skilled in CRM management, digital marketing, and customer relationship building, with hands-on experience running a business as a founder. A responsive, detail-oriented communicator who thrives managing multiple priorities independently across marketing, customer service, and virtual assistance work.

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Customer Support & Healthcare/Property Management VA with 3+ years resolving high-volume customer inquiries across chat, email, and phone in telecom, retail, healthcare, and home services settings. Managed billing, technical troubleshooting, prior authorizations, and HIPAA/PCI-compliant patient data. Skilled in appointment scheduling, records management, and CRM tools including Zendesk, Genesys Cloud, and Avaya. Proven track record reducing churn, resolving disputes, and improving client satisfaction across home services, e-commerce, and healthcare industries. Adaptable, detail-oriented, and driven to deliver measurable results while continuously expanding expertise in healthcare and property management support.

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I work as an Operations and Automation Specialist supporting founders and digital marketing agencies. My focus is building and maintaining the systems that keep a business running, CRM architecture, workflow automation, lead management, and the day-to-day infrastructure that lets business owners focus on growth instead of manual operations. I currently handle CRM setup, pipeline design, workflow automation, and full daily operations inside GoHighLevel for a digital marketing agency running multiple business units. This includes building automations for lead nurture and follow-up, SMS compliance (A2P 10DLC registration), AI-powered chat and voice systems, and recurring account audits that catch issues before they become client-facing problems. I also use n8n for automation and integrations GoHighLevel can't handle natively, and manage projects through ClickUp and Google Workspace. I'm reliable, detail-oriented, and comfortable working independently once I understand the systems and goals. If you need someone who understands how to build and run operations, not just complete tasks, I can help.

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Digital Marketing and SEO Specialist with hands-on experience in SEO, PPC, link building, digital PR, content optimization, outreach, lead generation, and digital growth. Experienced in keyword and competitor research, backlink analysis, on-page and technical SEO, content planning, and performance tracking using tools such as Ahrefs, SEMrush, Google Search Console, GA4, and Google Ads. Skilled in developing data-driven growth strategies, managing outreach campaigns, and using AI tools such as ChatGPT and Claude to improve research, content workflows, and marketing processes. Detail-oriented, adaptable, and comfortable working independently in remote environments while managing multiple projects and priorities.

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Results-driven Account Executive, Client Partner, and Virtual Assistant with over 10 years of experience in sales, customer relationship management, and business operations across travel, real estate, and banking sectors. Proven ability to manage full sales cycles while delivering high-level virtual support, including calendar management, email coordination, CRM administration, and project tracking. Strong focus on workflow optimization, streamlining processes to improve efficiency, reduce turnaround time, and enhance overall team productivity. Skilled in consultative selling, lead generation, and data-driven decision-making to increase conversion rates and client retention. Proficient in HubSpot, Google Workspace, Trello, Asana, Slack, and Zoom for seamless remote collaboration. Adept at building lasting client relationships, supporting cross-functional teams, and anticipating operational needs to ensure smooth execution and consistent revenue

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I have been building and managing websites for over 3 years now. I have worked with major companies too and have experience using software tools.I also have experience using Shopify since I've worked for three companies and had my own Shopify store. I am currently learning AI and how to be a VA. I am flexible and love learning new skills as well as working with teams. I work well under pressure and meet deadlines with ease

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Hello! My name is Charish Joy Santos, a highly dedicated and reliable Virtual Assistant from the Philippines with over 7 years of professional experience. I specialize in providing administrative, operational, and real estate support to business owners, executives, and real estate professionals. Throughout my career, I have developed strong skills in organization, communication, and problem-solving, helping clients streamline their processes and focus on growing their businesses. For the past 7 years, I have also worked as a Real Estate Virtual Assistant, supporting property managers, brokers, and real estate teams with tasks such as lease renewals, tenant communication, CRM management, lead follow-ups, listing coordination, document preparation, and transaction support. I am currently looking for opportunities as a: • General Virtual Assistant • Executive Virtual Assistant I can help with: * Email and calendar management * CRM management and data entry * Customer and client communication * Lead management and follow-ups * Document preparation and organization * Real estate administrative support * Task and project coordination I am known for being detail-oriented, proactive, and dependable. I take pride in delivering high-quality work and maintaining clear communication with my clients. If you are looking for a long-term, trustworthy Virtual Assistant who can help manage your day-to-day operations, I would love to be part of your team.

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Highly organized and detail-oriented Virtual Assistant and Operations Analyst with 10+ years of experience supporting international clients across the e-commerce, hospitality, and tech sectors. Expert in managing CRM and ticketing systems, fraud detection, and multi-channel communication. A self-managed, multilingual professional with a Bachelor’s degree in Electronics and Communication Engineering, skilled at optimizing remote workflow processes with minimal supervision.

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RESULTS-DRIVEN HOSPITALITY, GUEST EXPERIENCE, AND OPERATIONS PROFESSIONAL WITH OVER FOUR YEARS OF EXPERIENCE IN CUSTOMER SERVICE, TRAVEL AND RESERVATION SUPPORT, TEAM LEADERSHIP, ESCALATIONS, SCHEDULING, AND OPERATIONAL COORDINATION. EXPERIENCED IN SUPPORTING GUESTS AND CUSTOMERS THROUGHOUT THEIR SERVICE JOURNEY, RESOLVING RESERVATION AND BOOKING CONCERNS, MANAGING CHANGES AND CANCELLATIONS, HANDLING COMPLEX ISSUES, AND MAINTAINING HIGH SERVICE STANDARDS. BRINGS LEADERSHIP EXPERIENCE AS A SUBJECT MATTER EXPERT, TEAM EXPERT, AND ASSISTANT TEAM LEADER, WITH HANDS-ON EXPERIENCE SUPPORTING DAILY WORKFLOWS, COACHING TEAM MEMBERS, MONITORING PERFORMANCE, HANDLING ESCALATIONS, AND COORDINATING MULTIPLE PRIORITIES IN FAST-PACED ENVIRONMENTS.

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