Real Estate / Transaction Coordinator/RenewalsReal Estate / Transaction Coordinator/Renewals
Charish
ID Verified$1,000
per month
($6/hour)
Profile Description
Hello! My name is Charish Joy Santos, a highly dedicated and reliable Virtual Assistant from the Philippines with over 7 years of professional experience. I specialize in providing administrative, operational, and real estate support to business owners, executives, and real estate professionals. Throughout my career, I have developed strong skills in organization, communication, and problem-solving, helping clients streamline their processes and focus on growing their businesses. For the past ...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Real Estate Operations
Virtual Assistance & Admin
Work Experience
Conversion Manager
Digital Maverick
Jan 2022 - 2025
Key Achievements:
• Contacted the buyer and seller leads via text and email to identify motivation, timeline, budget, and property criteria. • Qualified buyers and sellers based on readiness and intent, then routed high-quality leads to team agents for next steps. • Conducted initial discovery conversations to determine buying or selling goals and set accurate expectations. • Maintained detailed records of all buyer and seller interactions in Follow Up Boss CRM, ensuring accurate tracking and follow-up. • Coordinated closely with agents through the CRM to share updates, monitor client progress, and support active transactions. • Managed consistent follow-ups to nurture buyer and seller prospects and keep opportunities moving through the pipeline.
Property Management Specialist
Andes Group
2020 - 2022
Key Achievements:
• Conducted property showings and scheduled viewings, providing detailed property information via phone calls. • Negotiated lease terms to secure competitive rental rates and favorable agreements. Screened tenants through background checks, rental history, and credit evaluations. • Handled tenant and prospect phone calls, addressing concerns, complaints, and maintenance requests promptly. • Built strong tenant relationships, contributing to high tenant retention rates.
Renewal Specialist
Paragon Home Rentals LLC
2018 - 2020
Key Achievements:
• Managed lease renewals from initiation to completion, ensuring accuracy and timely execution. Drafted, reviewed, and finalized lease agreements in compliance with company policies. • Coordinated the distribution of executed leases to tenants. • Maintained organized lease records and communicated renewal terms clearly with tenants. Ensured high renewal rates through proactive and professional tenant communication.