Property Management VA | EA | Customer ServiceProperty Management VA | EA | Customer Service
Abegail
$1,300
per month
($7/hour)
Profile Description
I help property managers and business owners reclaim their time by running the day-to-day, so they don't have to. Over the past year and a half, I've managed full booking cycles, lease agreements, tenant and tourist communications, and bank reconciliations for a multi-park property portfolio — while also acting as executive assistant to the on-site Property Manager, keeping their calendar and appointments running smoothly. Before that, I spent 3.5 years as a Senior Quality Analyst auditing calls...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Real Estate Operations
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Property Management VA
Radius Company Inc
Jan 2025 - Jul 2026
Key Achievements:
* Received a bonus for consistent, above-and-beyond performance as a VA * Received a raise in recognition of exemplary performance * Formulated a process for distinguishing and onboarding tourist guests versus permanent residency sign-ups at the park * Contributed to pricing strategy for permanent rent
Property Management VA
VirtuallyIncredible
Jul 2024 - Jan 2025
Key Achievements:
*Played a key role in scaling a start-up property management company from 5 to 54 managed properties within 6 months, supporting partner business acquisition *Received a bonus as a Virtual Assistant for consistently going above and beyond assigned roles and responsibilities
Sr Quality Evaluator
Concentrix Philippines
Jul 2021 - Jul 2024
Key Achievements:
*Consistently met and exceeded monthly performance targets as a Customer Service Associate; awarded Best Agent on a monthly basis since becoming a regular employee *Promoted into a Quality Analyst role, where performance and accuracy in transaction monitoring were formally recognized *Served as Officer in Charge (OIC) of the team, taking on leadership responsibilities beyond the standard QA scope *Identified for promotion to Supervisor based on performance and leadership, prior to departure from the company
Customer Service Associate
Concentrix CVG
Jun 2017 - Jul 2021
Key Achievements:
Consistently met and exceeded monthly performance targets as a Customer Service Associate *Recognized as Top Performing Agent on a monthly basis since becoming a regular employee *Maintained strong, consistent performance metrics across handle time, resolution rate, and customer satisfaction *Recognized for reliability and consistency in a fast-paced, metric-driven customer service environment