Order Management, virtual assistant, admin supportOrder Management, virtual assistant, admin support
Febie
900/mo
Imus City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$900
per month
($5/hour)
Member since September 2026
Profile Description
Highly organized and detail-oriented Virtual Assistant and Operations Analyst with 10+ years of experience supporting international clients across the e-commerce, hospitality, and tech sectors. Expert in managing CRM and ticketing systems, fraud detection, and multi-channel communication. A self-managed, multilingual professional with a Bachelor’s degree in Electronics and Communication Engineering, skilled at optimizing remote workflow processes with minimal supervision.
Top Skills
Phone Support · 10 yearsData Entry · 9 yearsLive Chat Support · 9 yearsEmail Support · 8 yearsAdobe XD · 7 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Content & Writing
Email CopywritingAdvanced
Editorial Calendar ManagementIntermediate
Customer Success
Phone SupportExpert
Live Chat SupportExpert
Email SupportExpert
Technical SupportExpert
Ticket ManagementExpert
Lead ManagementIntermediate
LiveChatBeginner
ZendeskBeginner
Customer.ioBeginner
Data & Analytics
Google Sheets (Advanced)Expert
Excel (Advanced)Intermediate
Design & Creative
Adobe XDExpert
CapCutAdvanced
CanvaBeginner
E-commerce & Marketplace
Order ProcessingExpert
Order FulfillmentExpert
Inventory ManagementExpert
Facebook MarketplaceExpert
ShopifyAdvanced
eBayAdvanced
Product Listing OptimizationAdvanced
Finance & Accounting
QuickBooksIntermediate
Accounts Payable/ReceivableIntermediate
Risk ManagementIntermediate
Marketing & Growth
Email MarketingIntermediate
LinkedIn AdsBeginner
TikTok AdsBeginner
Real Estate Operations
AirbnbAdvanced
Review & Reputation ManagementIntermediate
Sales & Business Development
SalesforceExpert
Account ManagementIntermediate
Specialized Skills
Contract ReviewExpert
Virtual Assistance & Admin
Data EntryExpert
Email ManagementExpert
TrelloExpert
Quick Stats
Age39 years
English LevelFluent
ID VerificationNot verified
Education
Associate's Degree
Mindanao State University
2003 - 2008