LORRAINE

Business Operations Virtual assistant

LORRAINE

2,800/mo
Jersey, Saint Helier, United Kingdom
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Proactive and highly organised Executive Assistant and Virtual Assistant with 5+ years of experience supporting senior executives, business owners, founders, and fast-paced teams remotely. Skilled in executive calendar and inbox management, meeting coordination, travel arrangements, CRM administration, client communication, research, document preparation, and business operations support. Tech-savvy and confident working across Google Workspace, Microsoft Office, Asana, Notion, ClickUp, [link hid...

Top Skills

Calendar Management · 5 yearsData Entry · 5 yearsDocument Management · 5 yearsEmail Management · 5 yearsMeeting Coordination · 5 years

Skills & Expertise

Real Estate Operations

MLS ManagementAdvanced
Real Estate ListingAdvanced
Follow Up BossAdvanced
Zillow Premier AgentAdvanced
PropStreamAdvanced
AirbnbIntermediate
Review & Reputation ManagementIntermediate
VrboIntermediate
XactimateIntermediate

Finance & Accounting

BookkeepingAdvanced
Accounts Payable/ReceivableAdvanced
Financial AnalysisAdvanced
Tax PreparationIntermediate
Accountant (CPA)Intermediate
AML/KYCIntermediate
QuickBooksBeginner
XeroBeginner

AI & Automation

GitHub CopilotIntermediate
DALL-EIntermediate
PerplexityIntermediate
Copy.aiIntermediate
SynthesiaIntermediate
MidjourneyBeginner
Stable DiffusionBeginner
Jasper AIBeginner
ZapierBeginner
Model EvaluationBeginner
A/B Testing for MLBeginner

Content & Writing

Email CopywritingAdvanced
GhostAdvanced
StrapiAdvanced
Editorial Calendar ManagementAdvanced
ContentfulAdvanced
Blog WritingIntermediate
Creative WritingIntermediate
CopywritingIntermediate

Customer Success

Live Chat SupportAdvanced
Phone SupportAdvanced
Social Media SupportAdvanced
Ticket ManagementAdvanced
Email SupportAdvanced
Technical SupportAdvanced
Lead ManagementAdvanced
ZendeskAdvanced
Customer.ioAdvanced
LiveChatAdvanced
Video SupportIntermediate
CrispIntermediate
FreshdeskIntermediate
IntercomIntermediate
Help ScoutIntermediate

Design & Creative

Motion GraphicsAdvanced
CanvaAdvanced
Adobe IllustratorAdvanced
Logo DesignAdvanced
Affinity DesignerAdvanced
Brand Identity DesignAdvanced
CapCutAdvanced
YouTube OptimizationAdvanced
Video EditingAdvanced
Color GradingAdvanced
After EffectsAdvanced
Cinema 4DAdvanced
3D ModelingAdvanced
Adobe XDIntermediate
Social Media GraphicsIntermediate
Presentation DesignIntermediate
Adobe PhotoshopIntermediate
Adobe InDesignIntermediate

Virtual Assistance & Admin

Calendar ManagementExpert
Travel PlanningExpert
Data EntryExpert
Research & Information GatheringExpert
Email ManagementExpert
Document ManagementExpert
Meeting CoordinationExpert
Personal Assistant ServicesExpert
Executive Assistant ServicesAdvanced
CalendlyAdvanced
Monday.comAdvanced
CodaAdvanced
LinearAdvanced
AsanaIntermediate
NotionIntermediate
TrelloIntermediate
BasecampIntermediate
ClickUpIntermediate
AirtableBeginner
JiraBeginner

Specialized Skills

Compensation & BenefitsBeginner
Performance ManagementBeginner
OnboardingBeginner
HRIS ManagementBeginner
Employee RelationsBeginner

Marketing & Growth

Email MarketingAdvanced
SubstackAdvanced
Content MarketingIntermediate
SEO (Technical & Content)Intermediate
Product HuntIntermediate
Meta Ads (Facebook/Instagram)Intermediate
TikTok AdsIntermediate
ChatGPT for MarketingIntermediate
Pinterest AdsIntermediate
LinkedIn AdsIntermediate
Google AdsIntermediate
Conversion Rate OptimizationIntermediate
Facebook Business ManagerIntermediate
HubSpotIntermediate
Google Tag ManagerBeginner
GoHighLevelBeginner
Hootsuite/BufferBeginner
HotjarBeginner
ConvertKitBeginner
KlaviyoBeginner
ActiveCampaignBeginner
Semrush/AhrefsBeginner
BeehiivBeginner

Work Experience

Senior Administrative Coordination

OFFICE BEACON

Feb 2024 - Present

Key Achievements:

● Provide dedicated remote executive assistance and senior stakeholder support as part of Office Beacon's global staffing model. ● Manage complex calendars and diaries, scheduling and prioritising meetings across time zones. ● Monitor and manage executive inboxes, drafting and screening correspondence. ● Handle executive correspondence and coordinate meetings, agendas and follow-ups. ● Maintain CRM records and support day-to-day business operations. ● Track actions and deadlines, following up proactively to keep priorities on schedule. ● Handle confidential client and business information with professionalism and discretion. ● Adapt quickly to client-specific systems, tools and ways of working

Quick Stats

Age30 years
English LevelFluent
Other Languages
SwahiliBasic
ID VerificationNot verified
Portfolio
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