Customer Service Rep/Virtual Assistant/ Apointmnent setterCustomer Service Rep/Virtual Assistant/ Apointmnent setter
Alyssa
ID Verified$800
per month
($5/hour)
Profile Description
Licensed Professional Teacher with nearly 3 years of experience in outbound calling, customer service, appointment setting, online teaching, and virtual assistance. Skilled in communication, lead qualification, handling objections, data entry, CRM management, and administrative support. Reliable, adaptable, and committed to delivering excellent service while achieving team goals.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Sales & Business Development
Real Estate Operations
Work Experience
Real Estate Virtual Assistant / Administrative Assistant
Plumtree Realty
Sep 2024 - Aug 2026
Key Achievements:
Provided remote administrative and virtual assistance support, including data entry, lead management, research, scheduling, CRM updates, and general administrative tasks. Maintained organized records, supported daily workflows, and communicated professionally with clients and team members.
Outbound Fundraising Representative
Wounded Soldiers of America
Sep 2024 - Jun 2026
Key Achievements:
Handled high-volume outbound calls to donors, built rapport, explained fundraising campaigns, and responded professionally to questions and objections. Maintained accurate customer and call records, handled payment information with discretion, consistently worked toward performance targets, and developed strong communication and persuasion skills.
ESL Teacher
IMS Academy
Jun 2024 - Aug 2024
Key Achievements:
Delivered engaging English lessons to young learners and developed lesson plans using interactive activities, games, and visual materials. Helped students improve their speaking, listening, reading, and communication skills while maintaining a positive and supportive learning environment.
Customer Service Representative
Wipro
Jul 2021 - Dec 2021
Key Achievements:
Provided professional customer support, handled customer concerns and inquiries, followed established procedures, documented interactions accurately, and maintained a customer-focused approach while working in a fast-paced environment.